Washington Tax Services
Washington Tax Services has been in business since 1989; and have limited industry accreditations or certificates.
The Good
- Pioneers of tax resolution
- Informative blogs
- Positive Washington Tax Services reviews
Pioneers of Tax Resolution
A company established in the 1980s is ancient in the world of tax resolution services, which makes Washington Tax Services one of the oldest and most stable businesses you will find.
Informative Blogs
They are particularly proud of their blogs, which provide detailed and exhaustive information about a wide range of issues in the tax resolution industry. They offer three blogs, each with a different focus:
- Tax Resolution Talk, which they claim is the best tax services blog in the industry
- The 941 blog, a resource for businesses with tax problems
- Not Just Another Offer in Compromise Website, a blog about the “offer in compromise” tax resolution
Positive Washington Tax Services Reviews
All of the customer reviews for this company on our website are solid ten out of ten scores. People seem most impressed with the professional attitude of the staff.
The Bad
- Lack of professional accolades & certificates
- Only enrolled agents
- No refund guarantee
Lack of Professional Accolades & Certificates
Unlike some of their competitors, who boast of their professional accolades, memberships in prestigious industry associations and awards, Washington Tax Services doesn’t really mention any accreditations or accolades. They are certified with the National Association of Enrolled Agents, but there is no other mentions of any other certifications or accreditations.
Only Enrolled Agents
The experts at Washington Tax Services are comprised solely of Enrolled Agents. They don’t have any Tax Attorneys or CPAs on staff. Unfortunately, this might be a limiting factor in the types of expertise they can provide.
No Refund Guarantee
No information about a money-back guarantee is offered. Presumably, if they had a refund offer that was worth mentioning, it would be a selling point.
Compare to the top rated tax debt relief companies
The Bottom Line
Washington Tax Services is one of the oldest and most stable tax resolution companies on the market, pioneers in the industry whose methods have been imitating by competitors. At the same time, their staff is limited to Enrolled Agents only, they do not seem to have a money back guarantee, and they do not share their minimum tax debt requirements.
Price
Like most tax relief companies, WATAX likes to thoroughly assess a tax case before quoting a price. But the prices they do quote are flat fees that won’t change. WATAX will keep working with you until a resolution is made or they have done all that they can as your liaison with the IRS. For example, if the IRS rejects whatever they initially propose (such as an Offer in Compromise or Penalty Abatement), they will prepare an appeal of the resolution for no additional fee. And if the appeal fails, they’ll work on another solution, such as getting your case in uncollectible status. Depending on how long the case has taken and if the appeal rejection was due to client neglect, a reopening or continuation fee may be required, but they want to be fair in taking individual circumstances into account.
Interestingly, WATAX emphasizes that they have clients pay the flat fee in full or over a short period of time. They say that some of their competitors, by contrast, charge monthly payments over a year and use it as an excuse to work slowly on their clients’ cases.
Minimum Tax Debt Accepted
Undisclosed.
WATAX makes this determination on a case by case basis, because there are a variety of services they offer as well as a variety of circumstances that can impact a client’s chances of success for relief. However, WATAX assured us that they only charge for services if they will be cost-efficient for the customer—not, for example, if the customer can simply work something out with the IRS.
Time In Business
WATAX was founded in 1989.
Types of Services Available
- Offer in Compromise
- Currently Non-Collectible Status
- Tax Liens or Levies Lifted
- Wage Garnishments Released
- Affordable IRS Payment Plan Setup
- Balance Due Assistance with IRS Collections
- Unfiled Returns Assistance
- Examination and Audit Support
- Penalty Abatement
- Payroll Tax Resolution
- IRS Research
- State Tax Resolution
- General Questions and Advice
CPA on Staff
No
Tax Attorney on Staff
No
Professional Associations
National Association of Enrolled Agents (NAEA).
Enrolled Agent on Staff
Yes
Free Consultation
Yes, they offer a free consultation to help you understand your specific tax situation a little better, and to help you determine the best path to relief.
Refund Policy
No
Up-Front Fees
Varies depending on the service you are receiving.
Contact Information
E-Mail:
Jay Freeborne, Enrolled Agent
[email protected]
Marty Griffith, Tax Resolution Expert
[email protected]
Address:
2233 1st Avenue South, #202
Seattle, WA 98134
Business Hours:
9 am to 5 pm in all US time zones
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User Score100 people found this review helpful!Don’t hesitate to use Jay and his team for any tax issues! I had a relatively complex situation from living and working abroad for several years, and after years of putting it off I finally have it all resolved thanks to WATAX. Jay was extremely responsive, friendly, and clear in his instruction. Feels so great to have this all done and behind me!Was this review helpful? YesRead More
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User Score00 people found this review helpful!After being paid in advance they didn’t file my inactive corporate taxes and became very aggressive and abusive , when it was pointed out to them. instead of apologizing and fixing the situation.
I asked for a refund so I could ask another accountant to do it. They offered me $1000, of the $3500 paid upfront tried to tell me it was not necessary to file corporate tax returns for an inactive business, and claimed they never said they would do it.
This is after I had hired a bookkeeper to do all the bookkeeping for them, and it would only have taken a few hours to do the work.
When I pointed out that they were operating under a professional license , that I had trusted them and not following any kind of duty of care , and had not done the work promised , Jay told me to take him to small claims court and said I should speak to0 his attorney.
I pointed out that if this was the case, I would have to sue for professional malpractice, damage and legal fees. After this he finally agreed to fix the errors he made.
He had also lost most of the files, emails sent to him, as he does not keep them on project management software, and does not have a handover system when employees leave.
Eventually he did agree to fix the problems, my belief is after being told by his attorney that he has to. He continues to be nasty and verbally abusive , whenever anything is pointed out to him that needs to be done. Once the mask slips there is no pretense of caring even 1 percent.
My experience with Washington Tax services has been extremely traumatic. i have a new accountant now, and hopefully all will be well. This has been a living nightmare.
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User Score103 people found this review helpful!Washington Tax and Jay were fantastic. I know I was a pest but no matter what Jay remained calm and walked me through everything. They handled all the correspondence with the IRS and I am very happy to say got my problem handled way over my expectations. This is the best thing you can do these guys are fantastic. I can not recommend them enough you will not be dissatisfied.Was this review helpful? YesRead More
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User Score105 people found this review helpful!I was super aprehensive (and probably agrivated the folks at the Washington Tax but they would have never let me know) but it was the best move I ever made. They did everything. I had no dealings with the IRS. Shockingly enough, I have retained them to continue doing my taxes even though my case is closed. I recommended them to my elderly in laws as well. They could not have been more patient (as they are retired and things take longer to click) and kind. These folks are professional and responsive. Thank you for all you have done.Was this review helpful? YesRead More
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4 Washington Tax Services Reviews