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washington tax services reviews

Washington Tax Services

Washington Tax Services has been in business since 1989; they have no industry accreditations or certificates.

Our Score
4.8
User Score
10.0

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Our Score
4.8
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
$1,500

Time in Business

total # of years
1989

A+

Services

Variety of services offered
7/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
No

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Partial

Number of Reviews

User reviews here on BDC
4

This Review is maintained by

Review Last Updated: June 29, 2016

Washington Tax Services is one of the oldest tax services companies on the market, founded way back in 1989 at a time when there wasn’t much competition. In fact, at that time, people and business with tax problems often had to find a local accountant or attorney to help them. Consequently, they really are pioneers in their industry, and many tax resolution companies have followed in their wake, imitating their early marketing model.

Rank Chart
Price (flat-fee)
Time in Business
Review

#1

$2,500-3,000
1997

#2

$2,000-5,000
2010

#3

$1,500-2,500+
2001

#16
washington tax services reviews

$1,500
1989

The Good

Pioneers of Tax Resolution

A company established in the 1980s is ancient in the world of tax resolution services, which makes Washington Tax Services one of the oldest and most stable businesses you will find. That they have grown and evolved while maintaining a solid reputation. On top of this, they carry an ‘A+’ rating with the BBB.

No Minimum Debt

There is no minimum tax debt for people or businesses seeking help from Washington Tax Services. From tax liens and levies, to offers in compromise, unfiled returns, penalty abatement and payroll tax resolution, they can help with pretty much any tax debt or negotiation problem a customer might have.

Informative Blogs

They are particularly proud of their blogs, which provide detailed and exhaustive information about a wide range of issues in the tax resolution industry. They offer three blogs, each with a different focus:

  • Tax Resolution Talk, which they claim is the best tax services blog in the industry
  • The 941 blog, a resource for businesses with tax problems
  • Not Just Another Offer in Compromise Website, a blog about the “offer in compromise” tax resolution
Positive Washington Tax Services Reviews

All of the customer reviews for this company on our website are solid 10 out of 10 scores. People seem most impressed with the professional attitude of the staff.

The Bad

Lack of Professional Accolades & Certificates

Unlike some of their competitors, who boast of their professional accolades, memberships in prestigious industry associations and awards, Washington Tax Services doesn’t really mention any accreditations or accolades.

Only Enrolled Agents

The experts at Washington Tax Services are comprised solely of Enrolled Agents. They don’t have any Tax Attorneys or CPAs on staff. Unfortunately, this might be a limiting factor in the types of expertise they can provide.

No Refund Guarantee

No information about a money-back guarantee is offered. Presumably, if they had a refund offer that was worth mentioning, it would be a selling point.

Compare to the top rated tax debt relief companies

The Bottom Line

Washington Tax Services is one of the oldest and most stable tax resolution companies on the market, pioneers in the industry whose methods have been imitating by competitors. At the same time, their staff is limited to Enrolled Agents only, they do not seem to have a money back guarantee, and they do not share their minimum tax debt requirements.

View Top Rated Companies

Price

Like most tax relief companies, WATAX likes to thoroughly assess a tax case before quoting a price. But the prices they do quote are flat fees that won’t change. WATAX will keep working with you until a resolution is made or they have done all that they can as your liaison with the IRS. For example, if the IRS rejects whatever they initially propose (such as an Offer in Compromise or Penalty Abatement), they will prepare an appeal of the resolution for no additional fee. And if the appeal fails, they’ll work on another solution, such as getting your case in uncollectible status. Depending on how long the case has taken and if the appeal rejection was due to client neglect, a reopening or continuation fee may be required, but they want to be fair in taking individual circumstances into account.

Interestingly, WATAX emphasizes that they have clients pay the flat fee in full or over a short period of time. They say that some of their competitors, by contrast, charge monthly payments over a year and use it as an excuse to work slowly on their clients’ cases.

The average fee for their services is $1500.

Minimum Tax Debt Accepted

None.

WATAX makes this determination on a case by case basis, because there are a variety of services they offer as well as a variety of circumstances that can impact a client’s chances of success for relief. However, WATAX assured us that they only charge for services if they will be cost-efficient for the customer—not, for example, if the customer can simply work something out with the IRS.

Time In Business

WATAX was founded in 1989. In fact, to celebrate their 25th year in 2014, they revamped their website—which is now aesthetically pleasing and mobile friendly.

BBB Rating

WATAX has an A+ BBB rating and is currently is accredited. The company has received very few complaints and has responded adequately to the complaints that have been filed.

Types of Services Available

  • Offer in Compromise
  • Currently Non-Collectible Status
  • Tax Liens or Levies Lifted
  • Wage Garnishments Released
  • Affordable IRS Payment Plan Setup
  • Balance Due Assistance with IRS Collections
  • Unfiled Returns Assistance
  • Examination and Audit Support
  • Penalty Abatement
  • Payroll Tax Resolution
  • IRS Research
  • State Tax Resolution
  • General Questions and Advice

CPA on Staff

No

Tax Attorney on Staff

No

Professional Associations

National Association of Enrolled Agents (NAEA).

Enrolled Agent on Staff

Yes

Free Consultation

Yes, they offer a free consultation to help you understand your specific tax situation a little better, and to help you determine the best path to relief.

Refund Policy

50% within 15 days

If you hire WATAX and then change your mind within two weeks, you can get half of your money back. WATAX staff members begin working on cases immediately and expect to be compensated, so it’s best to be fully committed before hiring them.

Up-Front Fees

Varies depending on the service you are receiving.

Contact Information

E-Mail:

Jay Freeborne, Enrolled Agent
[email protected]

Marty Griffith, Tax Resolution Expert
[email protected]

Address:

2233 1st Avenue South, #202

Seattle, WA 98134

Business Hours: 

9 am to 5 pm in all US time zones

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4 Washington Tax Services Reviews

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  1. User Score
    10
    June 12th, 2015 Homestead, FL
    0 people found this review helpful!
    Just a little appreciation note from me to Jay ansd Matt for resolving a huge tax problem that I have had for years….I decided to hire Washington tax a few months back and was never disappointed with their regular updates and prompt service…My huge tax debt was resolved in a reasonable amount of time and very little effort on my part.Thank you again Jay and Matt.for your excellent service…Tony
    Read More
  2. User Score
    10
    June 4th, 2015 Coral Gables, FL
    0 people found this review helpful!
    Jay with Washington Tax Services was not only very professional but made the entire process hassle free. He made sure I had up to date information on my case and responded to all concerns promptly. I got the turn out I was looking for and feel that it was entirely because of Jay and his teams efficiancy. I have passed on his information to everyone I know! I will forever be grateful!
    Read More
  3. User Score
    10
    May 18th, 2015 Itasca, IL
    0 people found this review helpful!
    Washington Tax and Jay were fantastic. I know I was a pest but no matter what Jay remained calm and walked me through everything. They handled all the correspondence with the IRS and I am very happy to say got my problem handled way over my expectations. This is the best thing you can do these guys are fantastic. I can not recommend them enough you will not be dissatisfied.
    Read More
  4. User Score
    10
    April 14th, 2015 Rocky Mount, NC
    3 people found this review helpful!
    I was super aprehensive (and probably agrivated the folks at the Washington Tax but they would have never let me know) but it was the best move I ever made. They did everything. I had no dealings with the IRS. Shockingly enough, I have retained them to continue doing my taxes even though my case is closed. I recommended them to my elderly in laws as well. They could not have been more patient (as they are retired and things take longer to click) and kind. These folks are professional and responsive. Thank you for all you have done.
    Read More

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Our Score
4.8
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
$1,500

Time in Business

total # of years
1989

A+

Services

Variety of services offered
7/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
No

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Partial

Number of Reviews

User reviews here on BDC
4
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257