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Consolidated Credit Reviews

Consolidated Credit

Consolidated Credit offers transparent pricing and company information. The company is available in all states and is great for credit card debt.

Our Score
9.3
User Score
9.5

Mon-Fri from 9am - 5pm (EST)   1-(855) 982-2967

Our Score
9.3
User Score
9.5
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Time in Business

total # of years
24 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
416

This Review is maintained by Chase Sagum

Review Last Updated: April 12, 2017

Company Awards / Certifications

  • #1 Staff Pick BestDebtCompanys.com 2014
  • EIFLE Nonprofit Organization of the Year Award 2012
  • Proud Member of HUD and a Member of the Hope Now Alliance
  • Certified ISO 9001 Company
  • All Counselors are CPFC Certified

Since 1993, Consolidated Credit has helped over five million people get out of debt. Like all consolidation companies, they focus on combining credit card debts into one monthly payment at a lower interest rate than what you are currently paying. Customers usually pay 30 to 50 percent lower than their current payments.

The Good

  • Low interest rate
  • Available in all 50 states
  • No cancellation fees

Low Interest Rates

Most consolidation companies do not reveal their interest rates online or over the phone until they know you are interested. While Consolidated Credit does not display their interest rates online, they told us they can get interest rates down to 6 to 10 percent on each credit card. This is just one of many ways that Consolidated Credit is more transparent than others in the industry.

Benefits

Almost everyone who leaves a review of their experience with Consolidated Credit is overly appreciative of the courteous and knowledgeable credit counselors. Many reviewers are also happy with the time it takes to pay off their debts.

  • Transparent, low interest rates
  • Certified counselors
  • ISO and AICCCA certificates
  • Available in all U.S. states
  • Cancel at any time with no fees

Get started with Consolidated Credit

The Bad

  • Higher than average up-front fees
  • Negative reviews

High Up-front Fees

Compared to other debt consolidation companies, Consolidated Credit has a slightly higher up-front fee – $69. Of the companies we reviewed that give out up-front fees, we found that the average payment is $56. Keep in mind that this is a one-time fee, and is only slightly higher than what other companies are charging.

Negative Reviews

Negative reviews of Consolidated Credit are much more difficult to come by than positive ones. However, some customers said they wish they could have an up-to-date balance of their accounts. One reviewer said she had trouble with the payment due each month.

The Bottom Line

Consolidated Credit is transparent about who runs the company, their prices, and what states they are available in. Finding a company that is up-front about all of this information and more is rare in the consolidation industry.

One of Consolidated Credit’s certified counselors will be able to give you exact pricing for your unique situation without any fees. We recommend working with Consolidated Credit for any credit card debt you find yourself in.

About Consolidated Credit

Consolidated Credit is a true consolidation company that focuses on combining all credit card debt into one monthly payment at a lower interest rate. In one customer experience, Consolidated Credit was able to help a customer consolidate $50,000 of debt on multiple credit cards into one monthly payment and reduce their interest rates from 29 percent to 6 percent. On top of debt consolidation, Consolidated Credit also offers services with budgeting, credit counseling, financial distress from life events counseling, financial advice, and housing counseling.

Contact Information

Website: www.consolidatedcredit.org
Email Address: Contact Form
Hours: Monday-Thursday 8AM to 10PM EST; Friday-Saturday 8AM to 8PM EST; Sunday 9AM to 5PM EST
Address:5701 West Sunrise Blvd., Fort Lauderdale, Florida 33313

 Time in Business

Consolidated Credit has been in business since 1993. Their website states that they have served over five million customers since opening their doors.

Debt Education

Consolidated Credit has several sections on its website devoted to helping consumers understand how to handle their personal finances properly. Under the “personal finances” tab, you can find an introduction to budgeting, a section on Budgeting for college students, and a section on budgeting for kids. Along with these sections, the website also offers advice on preparing financially for major life events. Another section on the website is geared toward helping consumers understand what credit is, how to repair their credit, how to understand credit history, and even a section on helping people who are new to the United States establish credit. The website’s information on buying homes and its glossary of financial terms are also tools Consolidated Credit uses to educate consumers about their personal finances.

Money-Back Guarantee

No they do not offer any money-back guarantees or refunds.

Unsecured vs. Secured Loans

Consolidated Credit only handles credit card debt, which is an unsecured debt.

Mobile-Friendly Site

Consolidated Credit’s website is mobile friendly and easy to navigate. The mobile site clearly displays their contact information, the option for getting a free debt consultation, and a free financial tips section. The mobile site does not include all the same details and features as the desktop computer site, but it has enough options that consumers can easily use their basic services on their phone.

They also offer a budgeting app for mobile phones. We love their tools offering.

 Services Provided

Consolidated Credit offers the following services: debt management, credit counseling, credit card debt advice, and personal financial help. They also have an entire specialized section of services for financial problems associated with housing. The housing services they offer consumers include foreclosure prevention counseling, mortgage payment assistance, reverse mortgage counseling, and homebuyer education and counseling. In addition, they offer online seminars about housing, and the company’s Housing Counseling Team meets with people near Fort Lauderdale, Florida, to provide advice on buying a home.  Their website also features a housing and mortgage glossary to help new homeowners or potential home buyers become acquainted with financial definitions.

Online Dashboard

An online dashboard is available for account holders. Customers are given a login and are able to see the status of their account 24/7.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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Call our recommended rep over at Consolidated Credit below.

1-(855) 982-2967
Or you can visit their site by clicking here.

416 Consolidated Credit Reviews

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    Sort By:

  1. User Score
    0
    October 17th, 2017
    0 people found this review helpful!
    I spoke to a CSR named Anthony that was anything and everything except helpful! When you’re in a financial bind and looking for help and answers, the LAST thing you need is someone judging and talking down to you. He not only was rude and condescending but he spoke to me like he was reprimanding a child. I’d file bankruptcy before I’d use this company based on this one csr!
    Read More
  2. User Score
    10
    October 17th, 2017 Nyack, NY
    0 people found this review helpful!
    I had questions concerning a letter from customer care team of capital one. They stated they
    could forgive or cancel my principal balance of 600.00 or more.
    Wow I thought this was great. so I called Consolidated Credit.
    Apparently the bank should have sent this letter back in 2015.
    I would have never known unless I called. Great job to customer service.
    Read More
  3. User Score
    10
    October 17th, 2017
    0 people found this review helpful!
    Thank you for helping me and I amvery pleased with all the services that your company has done for me!
    Read More
  4. User Score
    10
    October 5th, 2017
    0 people found this review helpful!
    Very professional. Great understanding
    Read More
  5. User Score
    10
    October 3rd, 2017
    0 people found this review helpful!
    She was very professional and informative
    Read More
  6. User Score
    10
    September 28th, 2017 Mcminnville, TN
    0 people found this review helpful!
    Very polite and helpful!
    Read More
  7. User Score
    10
    September 26th, 2017
    0 people found this review helpful!
    Excellent customer service
    Read More
  8. User Score
    10
    September 22nd, 2017 Afton, OK
    0 people found this review helpful!
    Tatiana was quick and professional
    Read More
  9. User Score
    10
    September 19th, 2017 Miami, FL
    0 people found this review helpful!
    She was patient amd very knowledgeable. You need more people like her in your call center.
    Read More
  10. User Score
    10
    September 19th, 2017
    0 people found this review helpful!
    Tatiana assisted me to ensure my account was closed. She was polite and friendly.
    Read More
  11. User Score
    10
    September 18th, 2017
    0 people found this review helpful!
    Exceptional customer service
    Read More
  12. User Score
    10
    September 14th, 2017
    0 people found this review helpful!
    The young lady I spoke with was very helpful and polite.
    Read More
  13. User Score
    9
    September 14th, 2017 Park Rapids, MN
    0 people found this review helpful!
    I talked to Tatiana and she helped me out a great deal. Very friendly and made you feel good about yourself which now days is a big deal. She is helping me get into my account but I still cannot open it. It keeps saying error. So not sure what to do there. Otherwise she was wonderful!!.
    Read More
  14. User Score
    10
    September 13th, 2017
    0 people found this review helpful!
    She was very polite, courteous and helpful
    Read More
  15. User Score
    10
    September 5th, 2017
    1 people found this review helpful!
    I have been doing business with Consolidated for the past 2 years, and I have had great feed back and service with them. They have always been professional and knowledgeable whenever I have contacted them. They have handled my account with accuracy and care, I would rate their service as 10 (awesome), and would not hesitate to recommend them to a friend.
    Read More
  16. User Score
    10
    August 30th, 2017
    0 people found this review helpful!
    I was provided excelent customer service today. All my questions were answered and I was treated with respect. Thank you.
    Read More
  17. User Score
    10
    August 21st, 2017
    0 people found this review helpful!
    Very helpful with my questions and friendly. Thanks!!
    Read More
  18. User Score
    10
    August 10th, 2017 Mission, TX
    1 people found this review helpful!
    Christine was extremely helpful and so polite.
    Read More
  19. User Score
    10
    August 4th, 2017
    1 people found this review helpful!
    Very professional and able to answer all my questions with ease.
    Read More
  20. User Score
    10
    August 4th, 2017
    0 people found this review helpful!
    This service does what it says and when people see what’s it does with on time payments the service professionals in the financial institutions says that consolidated credit is. Reputable company.
    Read More

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
9.3
User Score
9.5
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Time in Business

total # of years
24 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
416
Our Score
9.3
User Score
9.5
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Time in Business

total # of years
24 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
416