The Tax Experts Group Overview
The Tax Experts group has been around since 2011. The owner, Jack Gendreau, has also been the founder of many other financial service companies located around Orange County. This company states their speciality in Offers in Compromise (OIC).
The company is a full service tax law firm based out of Orange County, California and aim to work with clients face-to-face, although they are IRS certified in all fifty states. It seems Gendreau is the single operator of this company even though his website suggest otherwise, and claims he wants to be the leading provider for the Orange County area and the website suggests he only provides tax relief services to clients in Orange County. Other benefits include:
The Tax Experts Group’s pricing structure is one of the best we’ve seen, which includes a retainer fee at $500 – lower than many other companies dominating the industry. The company also does well to offer payment plans, although it’s important to keep in mind if payments aren’t made as schedules, Gendreau will abruptly cease all work on the case, including communication with clients, other than a request for funds, as claimed by several clients reviews scattered around the web.
Service highlights include:
- Tax Experts Group starts with a retainer fee at $500. They are upfront about this and the retainer is lower than many other companies in the industry.
- Company states that staff are available 365 days a year from 7 am to 9 pm
- Enrolled Agents, CPA’s and Tax Attorneys on staff
- They offer payment plans for customers
A free consultation is offered, although there is only a local number provided – no toll-free number, further suggesting he only wishes to handle cases on Orange County.
What sets this company apart is their extended work hours which are offered from 7 to 7 PST and extend 365 days a year. This means he’s even available on Sundays, which is rare for any financial relief company.
Not all companies are perfect, yet one aspect which stands out most with The Tax Experts Group is whether or not they have a team of professionals employed by the company. They claim they have a team of experts but review after review suggests this company is a one man band, not only owned and operated by Gendreau, but also the only player on this “team.” Limitations to the Tax Experts Group service include:
There are some concerns with their accreditations and membership status with some of the leading professional organizations in the industry. It seems this company lacks any memberships. While they have received an exceptional rating with only one client complaint, we would like to see a company with the desire to be the main provider for Orange County residents to be a part of the National Association of Enrolled Agents (NAEA), American Institute of Certified Public Accountants (AICPA), or American Society of Tax Problem Solvers (ASTPS), to name a few. These organizations provide certification exams for individuals dealing with taxes, and aim to ensure they are practicing ethically and with integrity and are there to protect clients.
Most would like to see this company be more transparent on their pricing policy – even a broad range would be helpful. We understand companies in this industry have difficulty quoting a price without full examination of each case, but this aspect is completely shadowed by their low upfront fee.
In addition, three years in business may be a concern for some customers that may be looking for a more experienced company.
The price is dependent upon the amount owed to the IRS and the type of service performed. There is a reasonable up-front retainer fee of $500. If you’d like more details about pricing for your case, you’ll need to call in for a consultation.
They have an A+ rating with the BBB and minimal complaints filed against them. They are not BBB accredited.
Time in Business
The Tax Experts Group has been in business since 2011.
The up-front retainer fee starts at as little as $500.
Here is a list of services that The Experts Tax Group offers:
- Back tax returns
- Payment plans
- Offer in Compromise
- Reduce or stop Garnishment and Levies
- IRS Audit Defense
Tax Attorney on Staff
The company is affiliated with Timothy Tuttle, an LLM, for work that needs a tax attorney.
CPA on Staff
Jack Gendreau, the owner, is both a CPA and an EA.
Jack Gendreau is an EA. Also, there are other EAs employed by the company.
Unable to find a refund policy.
Minimum Tax Debt Accepted
They require $15,000 minimum tax debt although their website claims the minimum requirement is only $10,000. They would do well to avoid falsely advertising information.
18100 Von Karman Ave #850
Irvine, CA 92612
365 days a year, 7 am to 9 pm.
The company has a law partnership with Timothy Tuttle, LLM. Mr. Tuttle has over 40 years of tax experience, ten of which were spent with the IRS.
The tax strategy begins with reviewing and revising previous years returns. After reviewing and revising, the Tax Experts Group then works with the IRS to set up an agreement on the taxes or fines owed.
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