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#42
The Tax Experts Group logo

The Tax Experts Group

Customers must have at least $10k in tax debt

Our Score
3.0
User Score
--

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Our Score
3.0
User Score
--
Rank this Company

Ratings Breakdown

Price

Case by case basis
$500+

Time in Business

total # of years
2011

Services

Variety of services offered
7/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
NATP

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
0

This Review is maintained by

Review Last Updated: February 6, 2017

The Tax Experts Group has been around since 2011. The owner, Jack Gendreau, has also been the founder of many other financial service companies located around Orange County. This company states that it specializes in offers in compromise.

Rank Chart
Price (flat-fee)
Time in Business
Review

#1

$2,500-3,000
1997

#2

$999+
2010

#3

$1,500-2,500+
2001

#42
The Tax Experts Group logo

$500+
2011

The Good

  • Pricing structure
  • Features
  • Free consultations
  • Operation hours

Pricing Structure

The Tax Experts Group’s pricing structure is one of the best we’ve seen and includes a retainer fee of $500, which is lower than the fees offered by many other companies in the industry. The company also does well to offer payment plans, although it’s important to keep in mind if payments aren’t made as scheduled, the company may abruptly cease all work on the case, including communication with clients, rather than make a request for funds, as claimed by several clients reviews scattered around the web.

Features

Service highlights include:

  • Enrolled agents, CPAs, and tax attorneys on staff
  • Payment plans

Free Consultations

A free consultation is offered, although there is only a local number provided, further suggesting the company only wishes to handle cases in Orange County.

Operation Hours

What sets this company apart is its extended work hours; the company is available from 7 AM to 7 PM PST, 365 days per year. This means that the company is available on Saturdays and Sundays, which is rare for any financial company.

The Bad

  • Accreditations
  • No refunds

Accreditation

There are some concerns with the company’s accreditations and membership statuses with some of the leading professional organizations in the industry. It seems this company is only a member of the NATP, meaning that it has not worked to attain membership with the ASTPS or the NAEA, which are both important professional associations.

No Refunds

Unfortunately, The Tax Experts Group does not have a money back guarantee in place, meaning that the company does not provide refunds to customers who are unsatisfied with its services. This can be a major drawback for some consumers.

The Bottom Line

The Tax Experts Group has a team comprised of tax attorneys, CPAs, and enrolled agents, but appears to only offer services in California. The company has lengthy hours of operation, but has only attained one industry accreditation. Further, The Tax Experts Group does not offer refunds. Because of this, we recommend taxpayers, including those in California, to check out some of our other top rated companies.

More Information

Price

The price is dependent upon the amount owed to the IRS and the type of service performed. There is a reasonable upfront retainer fee of $500. If you’d like more details about pricing for your case, you’ll need to call in for a consultation.

Time in Business

The Tax Experts Group has been in business since 2011.

Upfront Fees

The upfront retainer fee starts at as little as $500.

Services Offered

Here is a list of services that The Experts Tax Group offers:

  • Back tax returns
  • Payment plans
  • Offer in compromise
  • Reduce or stop garnishment and levies
  • IRS audit defense
  • Wage garnish relief
  • Installment agreements
  • Currently not collectibles
  • Penalty abatements

Tax Attorney on Staff

The company has tax attorneys on staff.

CPA on Staff

The company has CPAs on staff.

Professional Associations

The Tax Experts Group is a member of the NATP.

Enrolled Agent

The company has enrolled agents on staff.

Refund Policy

The Tax Experts Group does not offer a money back guarantee.

Minimum Tax Debt Accepted

The company requires customers to have at least $10,000 in tax debt in order to take advantage of its services.

Contact Information

Email: [email protected]

Address: 18100 Von Karman Ave #850, Irvine, CA 92612

Business Hours: 365 days a year, 7 AM to 7 PM PST

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  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
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Our Score
3.0
User Score
--
Rank this Company

Ratings Breakdown

Price

Case by case basis
$500+

Time in Business

total # of years
2011

Services

Variety of services offered
7/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
NATP

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
0
Our Score
9.4
User Score
9.0
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
166