Pacific Debt Inc. Reviews
Reviews of Pacific Debt Inc. from real customers
(234 verified)
The Good
Lower Industry Pricing
Pacific Debt Inc (PDI) brings a lot of expertise and experience to the table, reportedly being able to reduce balances owed to creditors by as much as 70% through their services. Pacific Debt Inc doesn’t charge any fees until they have received a debt settlement offer. Additionally, Pacific Debt’s fees tend to be lower than the fees and monthly payments of most debt settlement companies, charging between 15-25% of the total debt enrolled (the average is 17% – 20% in fees).
Money Back Guarantee
PDI’s debt settlement services are covered by a money back guarantee, offering both a measure of protection for customers and a show of confidence in their ability to help forgive debt in even the most complex scenarios in 2 to 4 years.
Holds Major Industry Accreditations
Of particular note is PDI’s reputation, both amongst consumers, credit card companies and the industry as a whole. The company carries every major industry accreditation we look for, which demonstrates a commitment to ethical business practices and a high level of expertise.
Positive Customer Reviews
Clients have expressed appreciation for PDI’s customer service quality, both regarding professionalism and honesty. Online reviews from those who have used PDI’s debt settlement program include enough reported success stories across multiple sites to suggest that PDI does indeed take good care of their consumers.
Average Minimum Debt Requirement
PDI’s minimum required debt of $7,500 is on the low end of the industry average of $7,500 to $10,000.
Pacific Debt Highlights
- Low cost: 15-25% of total debt
- Debt settlement company that has been in business since 2002
- AFCC & IAPDA Accredited
- Average of 3 years to resolve debt
- High level of customer satisfaction
- Money back guarantee
The Bad
Not Available in All States
Additionally, they aren’t available everywhere in the country. More specifically, at time of writing, PDI does not operate in the following states: CO, CT, DE, GA, IL, KS, ME, MS, NV, NH, NJ, ND, OH, OR, RI, SC, TN, VT, WA, WV, WY.
The Bottom Line
Pacific Debt offers a compelling combination of affordable pricing, experience, accreditations, and satisfaction secured by a money-back guarantee. That’s a strong offer, especially when the only negative thing we can find to gripe about is that it isn’t a truly national debt relief solution because they aren’t available everywhere. Ultimately, If you live within its service area and owe more than $7,500 in unsecured debt, we recommend working with Pacific Debt.
About Pacific Debt
Pacific Debt was founded in 2002 by Kevin Landie to help Americans manage and eliminate credit card debt, negotiate with creditors and improve consumers’ credit scores. The company offers a high level of customer service compared to many of its competitors.
Contact Information
Website: pacificdebt.com
Email: [email protected]
Hours:
Mon-Thurs: 8 am – 5 pm PST
Friday: 8 am – 3 pm PST
Address:
750 B Street, Suite 1700
San Diego, CA 92101
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User Score82 people found this review helpful!They keep me informed, but it is a little hard to reach because of the time. Everyone is really nice, and they keep me well informed about anything that they are doing. Except maybe I wasn’t paying attention when they spend the amount of what they charged of the percentage they get out of a debt.Was this review helpful? YesRead More
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User Score07 people found this review helpful!Do not use this company or if you do, make sure you fully understand how they operate.
Their services do nothing that you can’t do yourself. They will not settle your debts and have you pay them back. They set up an escrow account and will settle debts as your funds become available (after you start accumulating money in the account) and they will only settle with what you have available.So if you put in the minimum amount, they will only work with one or two of your creditors.
They charge MASSIVE fees. I am charged almost 1/3 in fees of what I am putting in to the account, have been working this resolution for over a year and have creditors still threatening judgments.I am paying $92.00 a month in settlement fees (they charge you a fee based on a percentage of the cost of the original debt), I pay a $10 for a monthly service fee, another $10 for a check payment fee and a $3 phone fee (??? No clue what that is).
I could have saved that money each month to go towards my debts and paid them down much faster. It’s a shame that I didn’t read the fine print, but I was just so excited by the thought of freeing myself of this debt burden and honestly was worn down and didn’t want to deal with it. I will be closing my account with them to prevent them from settling any other debts and add extra cash to the account to pay of my settlements quicker to save myself those extra monthly fees. I would recommend you just open a separate account that you won’t touch and throw a few hundred in there each month and work with your creditors yourself.
They don’t stop the calls, they don’t expedite the recovery, they start by working with collection agencies they have good relationships with and settle the debts at what I would figure are higher rates than you could probably do yourself.
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User Score102 people found this review helpful!I called and spoke with a very professional debt specialist Jeremy S. He was caring and understood my situation he explained the program to me and was very informative. This program is wonderful. I am glad I called. These guys are excellent.Was this review helpful? YesRead More
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User Score1018 people found this review helpful!Pacific Debt Inc., has provide me services that I have looked for several years. Honest from day one, Ellen Hill is very quick to help me with all my questions, she has made dealing with Pacific Debt Inc. very enjoyable. If ever ask I am sure to recommend this company. Many thanks.
Joseph RobinsonWas this review helpful? YesRead More -
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User Score107 people found this review helpful!Jennifer Has been the best when dealing with all my debt. I always felt very comfortable talking with her and asking any questions I had. When I decided to finally get help with my debt I was embarrassed at how much I had and not once did she make me feel any worse than I was already was feeling she made me feel much better and that there would be light at the end of the tunnel and for that I am truly grateful.
Thank you,
Nikki WilsonWas this review helpful? YesRead More -
User Score1010 people found this review helpful!I was leery and worried at first about doing debt settlement, but have been enrolled for 7 months and have already reached 3 settlements. I cannot thank Josh enough for what he has done for me and my husband. We still have a way to go but to know at the end of the program we will no longer have credit card debt is a huge relief! I highly recommend Pacific Debt to anyone that is buried in credit card debt like we were. Thank you Pacific Debt!!!Was this review helpful? YesRead More
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User Score109 people found this review helpful!Shonna has been very helpful in handling my account. She is very personable and professional and she has been able to get me a very good settlement on one of my accounts. I look forward to working with her to resolve the rest of my accounts.Was this review helpful? YesRead More
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User Score104 people found this review helpful!I’m glad the ratings go up to “AWESOME”, because that is exactly what my account manager Jessica has been. I feel that she has gone out of her way to keep me happy and in the know on the dealings with my creditors. After getting burned on my first attempt to consolidate my debt, I was a very hesitant to trust another company again. In the end, I’m very glad I chose this company. Thanks again!Was this review helpful? YesRead More
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User Score104 people found this review helpful!I would absolutely recommend this company to anyone who has found themselves needing some debt relief and support. I had a hassle free experience with them, cleared my debt in a short amount of time and saved myself a large amount of money in the process. I’m proud to say I won’t deal with them again which means they did their job well.Was this review helpful? YesRead More
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User Score1013 people found this review helpful!This service did what it was suppose to do. Never worried about payments getting made. They also kept me in the loop. Never left me guessing. It was wonderful. Great customer service, always courteous. Love it. Thank you for getting me out of debt.Was this review helpful? YesRead More
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User Score107 people found this review helpful!My only problem is not with Pacific Debt, but with the fact that my pride caused me to wait so long to look for help. Had I started this journey sooner, I could’ve been back on track to repair my credit by now. I’m projected to be done with the program within 6 months, but I’m doing my best to contribute funds to make the last two negotiations happen faster. Thanks again to their team for keeping me on track, motivated and more financially aware.Was this review helpful? YesRead More
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User Score104 people found this review helpful!Just wanted to give a shout out to Drew over at Pacific Debt!! I’m so happy to have 11 settlements handled by him in the last 2 years. I know he is getting me the best deal possible. Can’t wait to finish the program and work towards getting a new motorcycle and ride again!Was this review helpful? YesRead More
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User Score104 people found this review helpful!We really appreciated the way Jeremy explained the difference between their program vs some of the other options we didn’t even know about at the time. After going through our budget and our long-term financial goals they were able to come up with an affordable plan for us. We would certainly recommend them to anyone even if you just have basic questions about your debt in general.Was this review helpful? YesRead More
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User Score84 people found this review helpful!When I first started the program I was moved around from a few different client account managers and was a little unsure of what was going on. About half way through the program I started working with Julius Young and then things started to make much more sense. I never felt rushed off the phone and he always answered my questions and made me feel at ease. As much as I would have preferred to pay a bit less on some of my settlements, I have only good things to say about the service that I received.Was this review helpful? YesRead More
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User Score91 people found this review helpful!After my wife and I divorced, I was left with a large amount of her debt, which I didn’t even know existed. I’m still angry about being in this situation in the first place but I’m thankful I researched companies that help with debt problems. I thought there was no way out after being sent to collections on all of the accounts I relied on. Pacific Debt has helped me settle 2 accounts so far and continues to help me even though my program payments can be “inconsistent”.Was this review helpful? YesRead More
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User Score103 people found this review helpful!I just got off of the phone with my account executive Kristin and I’m so excited! They just got me approved for almost 60% of savings on my 3rd account which is the best yet. I’ve been in their program and working with them over the past 1.5 years and although I was initially nervous, the results are amazing. I’m on track to complete my 36 month program in 24 months and can’t wait until the day the last settlement comes through. Thanks again so much!! Highly highly recommend Pacific Debt, especially Kristin!Was this review helpful? YesRead More
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User Score101 people found this review helpful!This has been quite an experience. I could have never ever dealt with my creditors like Pacific Debt has done. When we added up all that I owed I was shocked. I mean, I knew it was a big number but I had no idea how much (close to $90,000). One of these creditors was particularly difficult to deal with but…by keeping on keeping on we were able to come to an agreement that was good for them and me. If you are on the fence looking into getting your financial ship to stop listing badly to port or starboard, just call them and dive in. I sleep very well at night. Thank you Pacific Debt.Was this review helpful? YesRead More
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User Score101 people found this review helpful!I started with Pacific Debt a few months ago, and I already have a settlement, I was so happy to hear the good news, my manager Kimberly Becker informed me she was already worker on my second settlement. I am quite happy the way things have progressed in such a short time. I also have to mention that any time you call Pacific Debt everyone is very cordial and respectful and extremely informative. They inform you on how to deal with harassing phone calls and other alternatives. I recommend anyone with debt problems should contact them and they will help you step by step. Don’t do it your way! Do it their way, it works. Thank you Pacific Debt, Thank you Kimberly BeckerWas this review helpful? YesRead More
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User Score91 people found this review helpful!I enrolled into this program about a year ago and it was one of the best decisions I ever made. They make me feel comfortable on every call and they really do want to help resolve the debt problems. Only complaint I have is they couldn’t help with the student loans we have but once we’re done with the program the payments will be so affordable.Was this review helpful? YesRead More
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User Score102 people found this review helpful!Julius was an expert in guiding us through uncharted territory, managing negotiations and establishing a method for us of putting aside funds through regular savings in anticipation of a successful settlement offer. The method of saving and keeping the savings under the control of the client was an empowering experience, which led to successful management of obligations and a conclusion of the program, which will leave us without debt. Undertaking this required trust, patience and a cool head. Julius was able to create the bond that made this possible.Was this review helpful? YesRead More
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User Score102 people found this review helpful!I was happy with every aspect of the work you did for me. I feel so much better now. Many, many thanks. I would definitely recommend you. Her name is Shonna Gillis, and I could not have asked for anyone better. Thank you Shonna.Was this review helpful? YesRead More
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User Score101 people found this review helpful!We were first enrolled in a local consumer credit counseling company but couldn’t afford the high payments anymore. The company referred us to Pacific Debt as they were one of just a few licensed companies in CO. This is maybe one of the best things that happened to us. Nothing but great things to say about this company.Was this review helpful? YesRead More
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- Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
- Negotiates with your creditors on your behalf.
- Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
- Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
- Combines all your debts and creditors into one monthly payment.
- Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
- You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
- Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
- Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
- Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
- Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
- Borrowers can receive funds from their loan within only a few days.
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