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DebtWave Credit Counseling Reviews
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DebtWave Credit Counseling Reviews

DebtWave Credit Counseling Reviews

Reviews of DebtWave Credit Counseling from real customers
(302 verified)

Our Score
8.4
User Score
9.6
Our Score
8.4
User Score
9.6
Rank this Company

Ratings Breakdown

Price

monthly price
$10 - $49

Up-Front Fees

setup & activation fees
$25 - $75

Free Consultation

is one included?
Yes

Credit Counseling

do they offer credit counseling services?
Yes

Certified Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
302

Overall Score

Based on ranking criteria
8.4 /10

Consolidated Credit

Compared to industry leader
9.3 /10

This Review is maintained by Chase Sagum

Review Last Updated: January 26, 2019

  • Low-interest ratesBetween the low minimum payments and the good interest rates, customers will be able to save on their debt, whether it be credit card debt or other.
  • Reasonable fees: DebtWave’s monthly fees for counseling service, $10 to $49, are reasonable for the industry. 
  • Great reviews: One of the most impressive things about the DebtWave program is the loyalty of their clients in praising the company for its debt consolidation services and debt counseling services. 
  • Limited daily availabilityTDebtWave non-profit credit counseling has limited customer service hours, this can be an issue for customers. 
  • Somewhat limited service area: DebtWave is not licensed to operate in CO, KS, MD, or NY at this time. Some competitors offer debt management services in all 50 states.
  • Our recommendation: DebtWave has a well-established track record for providing top-tier customer service and favorable results. Between their affordable rates for credit and debt counseling, professionalism, and track record, DebtWave is a great option to anyone living in their 46-state service area. If you are looking for other options, we recommend also considering Consolidated Credit

Most Helpful Reviews From DebtWave Credit Counseling Customers

  1. User Score
    2
    ADH
    April 24th, 2018 Willard, MO
    Their system automatically messaged me but the number they left for me to call always hung up on me after about 20 seconds. I messaged them about the issue & they never got back to me.Read More
  2. User Score
    10
    Debra Edmondson
    November 1st, 2018 Irving, TX
    DebtWAve has been a great company to work with. They negotiated a particular debt for me and significantly reduced the interest rate on the debt which is allowing me to pay it off much quicker than I would have been able to do on my own. I would absolutely recommend DebtWave as an option if someone has gotten in over their head on a particular bill or suffered a financial setback but wants to do the responsible thing and pay off the debt.Read More

302 DebtWave Credit Counseling Reviews

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  1. User Score
    9
    October 27th, 2014 Chattanooga, TN
    1 people found this review helpful!
    Great customer service and a quick, pain free process!
    Read More
  2. User Score
    9
    September 10th, 2014 Porter, TX
    6 people found this review helpful!
    I will have completed my agreement in one more payment. I can say I am 100% pleased with the service, with what I was told up front (four yrs ago) and all the in between service up to this point. I was kept informed as one card was paid off and how did I want to use that $$ and which card next. The suggestions from client service people were very helpful. The fee’s stayed the same, and no surprises. I would recommend this service to anyone. I was very fortunate to have an excellent representative when I first called. I asked questions and made sure I understood the agreement. no matter how long I took the rep answered all my questions.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
8.4
User Score
9.6
Rank this Company

Ratings Breakdown

Price

monthly price
$10 - $49

Up-Front Fees

setup & activation fees
$25 - $75

Free Consultation

is one included?
Yes

Credit Counseling

do they offer credit counseling services?
Yes

Certified Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
302

Overall Score

Based on ranking criteria
8.4 /10

Consolidated Credit

Compared to industry leader
9.3 /10
Our Score
9.3
User Score
9.4
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Credit Counseling

do they offer credit counseling services?
Yes

Certified Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
425

Overall Score

Based on ranking criteria
9.3 /10