US Tax Shield is one of the nation’s most recognized tax relief agencies having been featured on broadcasting networks such as CNN, CNBC, Bloomberg, ESPN, MSNBC, and Fox.
A free, no obligation consultation is available in order to receive and analysis of the overall tax debt carried by each caller. Consultations are approximately 15 minutes in length and during this time, a certified representative will determine the best approach to handling some of the toughest tax cases for both individual tax payers and business owners.
US Tax Shield claims they provide unparalleled service when performing the initial interview to help determine not only the best plan of action, but to offer the best quote available. Pricing will be determined during the consultation, and they offer a Price Protection Guarantee – meaning there will be no hidden company costs, and the price quoted is guaranteed. We appreciate a company willing to provide this kind of guarantee, as well as making clear that these prices do not reflect filing fees, administrative costs, or actual tax payment or settlement amount paid to the IRS. Quoted prices are strictly to cover the price of their services.
The company provides a blog for interested consumers to gain insight to many tax related issues and solutions, although we cannot determine whether or not articles are updated as there are no dates associated with them.
Highlights to include when considering US Tax Shield:
- Nationally recognized company
- Free consultation
- Price Protection
- Claims lowest industry quotes
- A+ BBB rating
Although US Tax Shield employs individuals who hold nationally recognized and respected memberships and accreditations, collectively, the company does not hold them. While clients set up with these individual staff members may feel assured in their services, it would help build confidence with potential clients if the company went above and beyond to gain memberships and accreditations with organizations such as the NAEA, ASTPS, or the NATP.
Additionally, they offer 15 minute consultations; however, placing limits on the time to assess ones tax dilemma can lead consumers to find a company willing to take the time needed to dissect each unique burden. While consultations may be offered for a longer time frame, they would do well to make it clear.
Another concern is their lack of company transparency. They provide information on ways to help consumers, but do nothing to communicate who they are, what they’re about, and why consumers should feel at ease when considering their services. An “About Us” section would be helpful. Instead, it seems they take on more of a sales approach.
Pricing is based case to case. There is no way to calculate an accurate fee without doing a full review of each respective client. There is no percentage rate applied to fees. Unlike other tax relief companies we have spoken with, US Tax Shield does not use the two-phase model. Charges are based on an assessment by a legal review team as to how much work resolving the case will entail. Each Service Agreement is customized for the client. Once a price is quoted, their “Price Protection Guarantee” holds the line on any additional charges above the quoted fee. “No surprise fees – Your quoted fee amount and Price Protection Guarantee is included in your Service Agreement.” Then there’s the small print at the bottom of their web page: Price guarantee covers only our service fee and does not include any filing fees, administrative cost, or actual tax payment or settlement amount to be paid to the IRS to resolve your issue.
Each case varies. For the most accurate pricing information, contact this company.
Minimum Tax Debt Accepted
The minimum tax liability US Tax Shield will work with is $10,000.
Time In Business
The business started on July 19, 2000 per state filing.
U.S. Tax Shield has been accredited with the BBB since 2009 and has received an ‘A+’ rating. 32 complaints have been filed and closed in the past 3 years with 11 of the complaints closed in the past 12 months. 25 of the complaints have been filed under “Problems with Product/Service,” and the BBB determined the company made a good faith effort when addressing and resolving issues.
Types of Services Available
US Tax Shield brings consumers tax relief by offering these services:
- Offers In Compromise (OIC)
- Installment agreements
- Release of wage and bank levies
- Innocent spouse relief
- Penalty abatements
- High dollar liabilities
- Foreign bank account reporting issues
- Payroll tax resolution
- Audit appeals
- Tax debt resolution
- Tax settlement
- Back tax issues
CPA on Staff
Tax Attorney on Staff
They have members of the American Bar Association (ABA) on their staff.
Enrolled Agent on Staff
A free consultation and tax analysis is offered, but it is limited to fifteen minutes.
Unable to find
There are no up front fees. As explained to us by the telephone rep, in order to maintain their rating with BBB they preserve their reputation by customizing fees to respective clients after a full review, asking nothing up front. “That’s how we ensure we can maintain our operation.”
17328 Ventura Blvd #169
Encino, CA 91316-3904
233 S. Wacker Drive 84th FL
Chicago, IL 60606-6306
805 St. Mary Street
Thibodaux, LA 70301
There are also offices in Dallas, Houston, Atlanta, New York, San Francisco and Los Angeles.
6 am to 6 pm Pacific Time; The company may add some Saturday hours closer to tax season.
For those consumers who would really like to learn in detail about established standards for tax resolution companies, we have found on-line a document from the AICPA, the American Institute of Certified Public Accountants. The Statement on Standards is a 32-page guide in .pdf format for CPAs to follow when employing best practices while working with taxpayer clients. It may be found here: AICPA Guide
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