Tax Group Center
In business since 2008 and offers many tax relief services.
The Good
- Unique services
- Flat fee
- Great team
- Educational tools and resources
Unique Services
For being a newbie in the tax industry, Tax Group Center offers some unique tax relief services not common in this industry. The first is the Employer Tax Service (ETS) program. For employers who wish to help employees who are stressed by difficult tax problems, TGC offers a company discount. There is no cost to employers who wish to enroll in the ETS Program and their employees will receive 30 percent off tax service fees.
Additionally, they offer a unique service called the Freedom of Information Request (FIR). This is a service that allows customers to make IRS or state revenue inquiries through the TGC based on the Freedom of Information Act (FIA) without drawing too much unwanted attention on themselves. Customers are given the chance to feel they are doing something positive about a potentially tough situation without undue exposure to tax authorities. Tax consultants are available to help determine the potential client’s financial situation and to determine qualification.
Flat Fee
When it comes time to pricing, clients will be assess a flat fee which will be outlined in the service agreement. As many companies in this industry claim, fees cannot be quoted until they have a clear idea and method of resolution. We recommend inquiring about any additional future fees, as some companies have a habit of charging several thousand more after a few months of working on the case.
Great Team
TGC has a fully staffed team of CPA’s, Tax Attorney’s, Enrolled Agents and Certified Tax Consultants and practice around their three S System which includes Service, Solution and Success. Everything they do as a business is held to their three S System standard, including their 24/7 hours of operation.
Educational Tools and Resources
This company has done quite well in offering educational materials and resources for consumers to fill up on such as articles (although they are outdated from 2013), tax forms, glossary, and an FAQ page with useful information.
The Bad
- American Bar Association
- Educational tools and resources
American Bar Association
The company staffs Tax Attorney’s and due to this, we would like to see them reach out to gain a membership with the American Bar Association. This would serve as another method to reduce stress from potential clients.
Educational Tools and Resources
In addition, they have failed to keep up to date on their offering of educational tools and resources. They have a Twitter account; however, posts haven’t been updated since the beginning of 2014.
The Bottom Line
Tax Group Center provides customers with good variety of services and dedication to customers with their three S System. Their long list of accreditations leads us to recommend taking advantage of their free consultation. Keep in mind, however, they have a history of complaints and company name changes throughout time suggesting they have failed in alternate attempts of providing tax resolution services. Overall, we suggest taking a look at some of our top recommend tax companies to find out if they may be able to resolve your tax needs.
Pricing
The taxpayer’s profile must be complete so that Tax Group Center has a clear idea of how much work will be involved before a fee for service is quoted. The Service Agreement will have a flat fee – not hourly – based on TGC’s estimate of the workload involved to bring the case to resolution. It was the same for bookkeeping services and tax preparation – costs for both are dependent upon the complexity of individual cases. TGC will perform a Freedom of Information Request free of charge without obligation on the client’s part to use any of TGC’s other services.
Services
Tax Group Center large number of services to its customers which include:
- Installment Agreements (IAS)
- Offers in Compromise (OIC)
- Penalty Abatement
- Currently Not-Collectible (CNC)
- Innocent Spouse Relief
- IRS Expiration of Statutes (CSED or Collection Statute Expiration Date)
- Tax Audit Appeals
- Tax levies and liens
- Unpaid payroll taxes
- Unfiled returns
- Wage garnishments
- Tax preparation
- Monthly bookkeeping services for small businesses
- Bankruptcy
- Employer Tax Service Program (ETS)
- Freedom of Informant Request (FIA)
- Tax Preparation
- Bookkeeping Services
- Merchant Account Services
Minimum Debt
Undisclosed
About Tax Group Center
Tax Group Center strives to focus on a three S system – Service, Solution, and Success. The company is comprised of tax and financial professionals including CTEC certified tax consultants, enrolled agents, tax attorneys, and CPAs. The company is headquartered in California but offers its services to clients all over the nation.
States Available
The services of Tax Group Center are available in all 50 states.
Contact Information
Phone: (877) 939-2371
Email: [email protected]
Address:
South Office (Headquarters):
Tax Group Center
5010 Parkway Calabasas, Suite 110
Calabasas, CA 91302
North Office:
Tax Group Center
3591 E. 3rd Ave., Suite 106
Post Falls, ID 83854
Business Hours:
Phone lines are open 24 / 7, with a live representative available always. On the weekends and evening, though, you may get a message service operator who will ask for contact information, and a brief outline of the tax problem. The caller is then told that a tax specialist will get back to them.
Time In Business
2008
CPA on Staff
Yes
Tax Attorney on Staff
Yes
Professional Associations
Associations include American Society of Tax Problem Solvers (ASTPS), National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP) and The American Institute of Certified Public Accountants (AICPA). The CTEC is a more local organization – this stands for California Tax Education Council. CTEC registers tax preparers who have successfully completed the qualifying and continuing education requirements of the State of California.
Enrolled Agent on Staff
Yes
Free Consultation
Yes
Refund Policy
Refund policies are stated in the Service Agreements and would depend upon individual cases.
Up-Front Fees
Representatives have told us that there are no up-front fees.
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User Score10 people found this review helpful!This is neither a positive review/ a negative review /I was recommended this company from my aunt. Overall there is a lack of communication on their part. They charge outrages fees for other services they provide. I have read the complaints from the BBB on this company. The newest ones are from last month. Even though I and my son had signed the fee agreement. I am paying this company off and I will not be recommending this company to anyone. I had used this company for help with my sons IRS situation. Now I wish I hadn’t .Was this review helpful? YesRead More
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User Score10 people found this review helpful!This is the MOST unpleasant company to deal with I have ever encountered. Their salespeople who sell you their package are super nice, compassionate but persistent to get the cash out of you. Then, you are assigned a lead atty and usually a helper. These people rarely return emails or phone calls. You just never know what is going on until they need something. They never give you any progress reports. I hired them in 2014 to try and get an OIC, and it has taken all this time into 2017, to get to the point we are at now. I couldnt meet the “get current” on my taxes aspect of the IRS requirements, so the OIC was returned. They did get me into “uncollectable” status, but now just called to tell me if I pay another $1500 and complete a new set of OIC documents, they will include my 2016 taxes due into the new OIC. However, they have been SO awful to me and taken SO LONG to get to this point, I don’t want to deal with them at all. The owner(?) Jennifer S is unbelievably rude, hostile, aggressive and an angry hothead. Every time I had to talk to her, I am rattled and near tears. They are horrible.Was this review helpful? YesRead More
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User Score00 people found this review helpful!DO NOT use this company. They feed you a bunch of promises and charge you a lot of money. There is huge pressure from there sales department to keep them on. It has been over 1 year, $35,000, and NO help with taxes as they promised. They even went into our checking account without permission and took money. Beware! Do not deal with this company. They do not tell the truth, and cost us more penalties and interest. Buyer beware!
We just settled our own case without them.Was this review helpful? YesRead More -
User Score13 people found this review helpful!This group of supposedly professionals have the rudest people dealing with the public. Once you pay the fees they ask for then they drag their feet and tell you they are awaiting documents that you would have submitted 2 or 3 times before. They then request more money to do what they have already been paid to do. I have already paid twice for the same job and then this rude woman is going to tell me I need to pay again as my case has been suspended for 2 months.Was this review helpful? YesRead More
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User Score02 people found this review helpful!The Tax Group took me for approx $7000.00, they would never return my calls,never kept me posted on the progress of my case, at first they assured me my case would be resolved and they would be able to settle with IRS. Bottom line they are a bunch of scammers. LOOK at their contract. I should have reviewed them 1st. I still have my problems with IRS plus I’m out the money. How do they stay in business.Was this review helpful? YesRead More
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User Score03 people found this review helpful!They totally scammed me and I’m looking for legal representation to pursue getting thousands of dollars they stole from me. Not only am I out of that money but not one red cent has been forgiven from tax debt. I’m even pursuing the,radio stations that advertise for this company. I feel sooooo taken..Was this review helpful? YesRead More
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User Score15 people found this review helpful!i would never recommend the TAX GROUP CENTER for anyone i love. this process of representing the client to reduce their tax liability through a compromise with the IRS and State is a joke!!!
after they dragged their feet for the 1st few months and did nothing but let me call over and over, they then put me on the clock to resend paperwork that i had already sent. in addition, they asked for other papers, which included my current taxes which had to be finished. when i was a week late with sending in the packet of info, they told me i had to pay more money because the case had been closed. i refused to pay any additional money since i have received absolutely no service from them for the $1500 i had already sent. if i had time and money i would sue them for my money, but im burying my head and moving on instead. its a shame that people actually make a living ripping folks off.Was this review helpful? YesRead More -
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User Score011 people found this review helpful!This company is a scam. They get you to sign the contract and then come back and say you need to give them more money. If you don’t, they don’t do any work until you agree to give them more.
As far as being nice, they are hot-tempered and like to curse at their clients. It’s over a year, and I am still trying to get my money back from American Express!
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11 Tax Group Center Reviews