
StopIRSDebt.com Reviews
Reviews of StopIRSDebt.com from real customers
(41 verified)
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- 50-state availability: StopIRSDebt.com is state accredited, licensed, and bonded to practice in all 50 states.
- Limited guarantee: StopIRSDebt.com offers a money back guarantee on a case by case basis, so it doesn’t apply to everyone. It’s best to consult a representative to see if you apply.
- Free consultation: Consumers will be connected with tax professionals to assess the financial situation of the caller and to determine the best plan of action all for free.
- Limited pricing information: Like many other companies, prices are case-by-case, so a clear pricing structure is not available.
- Our recommendation: StopIRSDebt.com provides a variety of services with a qualified staff trained to address for large and small tax issues. We encourage potential clients to take advantage of their free consultation. However, since they lack concrete pricing information and more versatile money back guarantee, at this time we recommend another company such as Optima Tax Relief or Tax Defense Network.
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User Score10
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User Score00 people found this review helpful!This is the worse company I have ever dealt with. They just want your money and they don’t care if you get your taxes taken care of. The customer service is a joke and if you think your dealing with attorneys your not. They are data pushers and they don’t fight for you. Your better of doing it yourself. Go to IRS.gov and type in search box OIC booklet and it will explain how to deal with the IRS. The IRS are a lot nicer to deal with instead of these clowns. #stopirssucksWas this review helpful? Yes
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User Score02 people found this review helpful!Horrible service, promise reduction in debt and only added to it with their costs. After I requested to cancel the service, they started to ignore my emails and calls. This service doesn’t provide anything that a tax payer can’t do themselves. Months after requesting a refund, I’m still waiting and pursuing legal action.Was this review helpful? Yes
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User Score02 people found this review helpful!Should have taken care of it my self they did not save me at all now i am on a payment with irs and tbey still soak me in penaltys find another company or do it yourself i hope i can save at least 1 person from getting ripled offWas this review helpful? Yes
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User Score02 people found this review helpful!All a lie. Was told they would settle my account with monthly payments. Never heard anything else after that phone conversation. The next thing I hear from anyone is a GARNISHMENT from my bank. Entire account was wiped out without notice. S C A M. Paid them $1200 in advance, for NOTHING. BBB is not helping at all.Was this review helpful? Yes
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User Score02 people found this review helpful!We Paid $4200 for services and Nothing was done. They lied and said they stepped in and negotiated a settlement with the IRS Attorney for our 2013 Audit. I called the IRS Attorney and she verified that she NEVER Talked to them and that she would not have. We were told we would get a breakdown of services and that it would take 5-7 business days. We waited 3 months and Nothing. I send emails and have called and get no response from them unless I post a bad review and then when I asked for a response in regards to the refund options they wanted to discuss. NOTHING!! Ultimately we ended up paying the IRS $13,139.88. We were told they were going to handle our 2013 and 2014 Audits and amend our 2015 and 2016 taxes. None of this was done. We will continue to post negative reviews until they do the right thing and give us a refund because they DID NOT do what they said they were going to do.Was this review helpful? Yes
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User Score01 people found this review helpful!These people have a tendency to forget who the CUSTOMER is in their business dealings. If you call their offices, you will be put on hold indefinitely. Any correspondence sent to you via email is sent at an obscure time, so it may be a day or 2 before you will discover you have received an email from them.
They settled my case with IRS with no prior notification to me. I received a letter from IRS informing me of this settlement; at a monthly rate I cannot afford, after being told by their “salesman” that I would dictate the amount I would pay on a monthly basis back to IRS. The reason I cannot afford this monthly payment is because a few weeks prior to me receiving this letter from IRS; they contacted me via telecom and informed be the amount I owed IRS was more than they had initially figured, and that I owed them an additional $1500. Not knowing they had already settled my case, I agreed to the $1500 paid over a 6 month installment. They were very quick to get the contract for me to sign and return. My original contract payments totaling $2500.00 ended on 10/18. After contacting their “accounting dept.” which after numerous attempts I never got through to them to work out an additional payment agreement I could afford, a very rude young lady named “Susan” got on the phone and informed me “you CAN afford to pay this, we have you financials and we know what your expenses are”.
After this 2nd installment I will have paid these shysters over $4,000.00, not including the extra $300 I paid them to do my 2017 tax return. DO NOT CONTACT THESE PEOPLE TO SETTLE YOUR IRS ISSUES, hire a tax attorney or accountant at half the price and get REAL results.
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User Score11 people found this review helpful!I paid this company thousands of dollars. The last contact I had was when one of their employees called me and said there were additional years that needed done. I told her to let me know what I had to pay and I just wanted it taken care of. After many attempts to contact them I recently spoke to an executive that said my account was closed. She said they had mailed me something that needed signed and never got it back. I told her I never received it. At that point she said she was on anothr call and would get back to me. That was last week. I have checked old emails, text and phone messages, and apparently I am using the wrong number because there isnt anything there.Was this review helpful? Yes
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User Score11 people found this review helpful!I would not recommend this company, A lot of the promises that were made in regards to reducing tax debt were untrue. For a fee of $3000, all they did was negotiated a payment schedule with the IRS: something I could of done myself.Was this review helpful? Yes
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User Score42 people found this review helpful!They are good with knowing the IRS forms and helping set up payment plans, but their customer service is horrible, they simply won’t answer questions on a so called, one on one, it gets confusing at times, all the forms etc. and when you ask them for help, they simply don’t answer. Also, they don’t tell you when they are , final, with you or how your case is going. If you call them, you will get the “run around” and usually they say they will send you an email but don’t count on it. They must be a big business and I would guess, work better with someone who has Big money problems, I owe the IRS about 5 grand but paid StopIRS almost 2 grand, and I think they are done with me as they havent answered none of my questions in the last couple of months, I havent skipped no payments and still owe them a few hundred , they do let you set up automatic payments. Would I use them again ? Not sure, can’t answer that now.Was this review helpful? Yes
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User Score100 people found this review helpful!Everyone was always so helpful and tried to help me in any way possible. At times, I might have been a pain in the butt, but I am happy that they never let me down. My case was finalized in about 8-9 months and my case manager always kept me informed through email, text, and calls. I am happy to say I can now sleep at night.Thank you to StopIRSdebt.com for helping me resolve all my tax issues..Was this review helpful? Yes
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User Score01 people found this review helpful!Was told by sales rep that I had a great case and they should be able to resolve this easily, and that most settlements were for 1% of the money owed. After 3 yrs the contacted me and said there was nothing that could be done since I had assets. Thus, I paid my tax liability including 3 years of accumulated interest. Add the $4,500 I paid Stop IRS debt and it would have been cheaper just to have paid the original amount. When I asked them about the 1% settlement they stated that was for people with zero money and no assets.Was this review helpful? Yes
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User Score01 people found this review helpful!This is a complete scam. I was in a payment plan prior to contacting StopIRSDebt.com. After 5 months, they were “successfully” able to negotiate a payment plan in the exact amount I had prior set up. So now, I am 5 months behind on payments to the IRS where I would of been on my own. And I’m out the amount of money I sent to these scam artists. They have terrible communication after the first initial contacts to get you signed up. It took 3 emails and 4 phone messages to finally hear back from someone. I DO NOT recommend this company. It is a waste of time and money only to set you back extra time and payments towards your actual debt.Was this review helpful? Yes
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User Score01 people found this review helpful!As soon as I signed and paid, the person who did my consultation and intake disappeared from contact. One day he says that we are going to be talking often; the next and the next no response to emails or calls. Two weeks or so later, I got an email from a new person saying she would be working with me. In a few days, same thing. For every 10 emails I sent, I got 0-1. Then, I got a statement from .CA tax board, saying I owed thousands for a year I did not work or owe, and it threatened a bank levy. First if all, why was I getting this threat when StopIRSDebt was supposed to halt any potential action? Second, why was I being threatened for a debt I did not owe?! If StopIRSDebt had even just answered my frantic calls or emails, and looked into this, it would have certainly been resolved and dismissed as an error. Later, on my own, I was able to make CA realize it was a mistake, but by then it was too late as CA FTB had levied tens of thousands from my bank account. Once they knew it was an error they were reimbursing me, but IRS intercepted all of it. It was treated like a tax refund instead of a mistake. I had had a “currently non collectible” status, AND- once again, StopIRSDebt had not done anything about addressing the IRS either!Was this review helpful? Yes
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User Score04 people found this review helpful!This company is a joke!!!!! I paid them 6900.00. Prior to hiring them I had a payment plan with both the state in which I reside for state taxes and with the IRS. Monthly payments made on time no levy to my bank accounts all which I set up on my own. After hiring them to try and get some relief from my taxes, I sent them soooo much documentation they asked for after a year of nothing my accounts were levied and drained which they told me would not happen. The 6900.00 I paid them I could have put toward my actual bill continue with my monthly payments and would have cleared my state tax debt and lien. After back and forth emails and excuses they offered me 500.00 can you believe that 500.00 after paying them 6900.00 and I was in a better position prior to hiring them. As I am aware of the saying “you can’t please everyone” and believe in it this is totally different this company took money from me and did absolutely NOTHING for me and left me in a worst position then I was before contacting them. I hope no one else goes through what I have because it left me broke and in debt for over a year before I got back on my feet.Was this review helpful? Yes
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User Score02 people found this review helpful!After three years, I received an email stating that I could contact the IRS for my payment arrangements but I have never been told how much I owe or what has been done to reduce the P&I. The account manager was incredibly rude and her supervisor decided not to be helpful and hide out behind an email alias.
I would never recommend these people to anyone and will do everything in my power to spread the word about what a horrible value they provide – TERRIBLE CUSTOMER SERVICE
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User Score12 people found this review helpful!Started with Stop IRS in February of 2017, It is now nearly October. Nothing has been done except me sending them papers that they requested and several I have had to send twice. I cannot get anyone to answer the phone, I have received no relief from the IRS and in fact they kept my 2016 tax refund since this company has done nothing that they said they could, not even tried to my knowledge. They only thing they have done is collect their fees, I should have applied these to my back taxes instead of sending it to them and I would be way ahead. Whatever you do stay away from this rip off company.Was this review helpful? Yes
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User Score94 people found this review helpful!I am very happy with the results this company achieved for me. I was trying to buy a home and owed well over 50,000. I also have a government contract job and am NOT allowed to have any liens under my name for security reasons. My CPA told me to take a loan and pay in full, and the IRS told me if I did not pay it all I could not get rid of the lien. Afraid to lose my job and not be able to purchase the home I was living in I called for help. I spoke to Nicole and she was very helpful. She was honest and did not tell me mythical stories like some of the other places I called. She gave me a plan and told me what it would take. The girl I spoke to regularly was Ariana. She was friendly and almost always available. I did experience some higher hold times during Sept and Oct.. but it was explained to me that it was just the time of year. This proved true because in Nov and this month (Dec), I’ve had no issues at all. I followed all the instructions they gave me and in about 4 months time my case was done. We followed a special plan, lifted the lien and I type this from my home that I was able to close on! Thank you to all the fabulous ladies at Stopirsdebt.com. I am VERY happy I call you all.Was this review helpful? Yes
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User Score105 people found this review helpful!my account was handled near perfection and the irs officer/agent who kept calling and harssing me was finally put in check with their attorney who called and put and end to the endless threats. game changers. it’s so unfair how the irs is given a blank check and they can basically do whatever they want and bully people. thankfully I found this company and they stood up to him and now my tax debt issue is gone for good.Was this review helpful? Yes
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User Score10
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User Score10
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User Score10
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User Score102 people found this review helpful!Perfect! Are the best! Was so helpful and easy to understand what they were going to do for me they laid out the plan and then step by stepp they took me from point A to point D and my tax debt is now a thing of the past. Payments were very affordable – not ‘cheap’ like some other firms I spoke to that felt like they were just out for my money and then I was gonna get lousy service – they were fair and honestly you get what you pay for. If you owe thirty thousand like I did you need to spend a little to save a lot and that’s what I did and it was 100% worth it in the end. Jade and Amanda were very cool helping me along the way and now I am debt free!Was this review helpful? Yes
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User Score9
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User Score102 people found this review helpful!Perfect service, couldn’t be happier, besides yelp this is honestly the only review I’ve ever posted online and it’s well deserved. They offered a very simple payment plan the fees were more than fair comparing them to some others I looked into, but just going with my gut and all the positive stuff people have written about them online I would’ve paid more, they really worked hard. So many times I called and spoke with people right away, there’s not an annoying auto attendant that puts you on hold – you speak to a REAL person each time. Imagine that! What’s really surprising is that they would call me each week, sometimes just to say hi, we’re still waiting on some documents to be processed but we’re here if you need us, it was an amazing focus on the customer. The owners have clearly done their homework, they must’ve been in hotel service before because I felt like they were a concierge service everything was so well organized and the people so well trained and friendly. Reminded me of american express, if you’ve ever called in, the reps are so smart and friendly. Anyways I’m going on too long, they are great, hire them.Was this review helpful? Yes
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User Score101 people found this review helpful!was one of the best hirings we have ever done we saved a lot on the taxes and the irs and my cousin is using them now and is very happy too. better price than the other company we called and their office is so nice it is very professional and the people are so nice we want them to do all of our tax return each year so we don’t ever get in trouble like this again. especially nicole was very sweet. thanks.Was this review helpful? Yes
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User Score102 people found this review helpful!THANK YOU AMANDA! You are so sweet and you did such a good job for me I am happy to give you a very happy and positive review here. I don’t even remember why we got into trouble it was so long ago but I mean the IRS is so intimidating and you and stop IRS debt really came through, you were considerate and always called me just to even tell me nothing was happening just to make sure I was doing ok and to know I had an entire team on my side making sure I was SAFE. I honestly don’t even remember another company I have ever hired for anything that did this, stayed in touch so often, and held my hand like this. I definitely had problems with the IRS, I know I owed them because we messed up a while ago and didn’t file returns etc, but now am making a single payment, it’s a lot lower and the settlement we got is just amazing, we feel like we have a fresh start and a new outlook on things. Ok, long review here, hire them, ask for amanda if she’s available, but everyone there was so awesome so good luck!! :)))Was this review helpful? Yes
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User Score102 people found this review helpful!Right from the beginning I knew I made a good choice hiring them, the consultation was long and thorough and they presented a very clear game plan to make sure my tax issue was managed correctly. It’s been three months and we are now on an installment plan to pay off the amount owed, they have filed all my returns from 2008-2010, and the bank levy that literally broke our back is now gone and the money has been returned. Not sure I could’ve asked for anything more, except a login system, but I guess with privacy that wouldn’t make much sense. Regardless, I am one happy camper.Was this review helpful? Yes
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User Score10
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User Score9
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User Score101 people found this review helpful!Wage garnishment was destroying my paycheck, all told owed more than 55k, called them, jade was amzing, so sweet and comforting and now I can finally stop stressing out everytime I open the mail. Garnishment is stopped, amount has been settled, and I’m very grateful to everyone who worked on my case.Was this review helpful? Yes
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User Score10
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User Score10
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User Score101 people found this review helpful!My case is just been done and I want to say thank you to everyone there who worked so hard for us. My boss is happy too since you got my wage garnishment removed and I was able to stop stressing him out all the time about it lol I think the total amount I saved was roughly $17000, more or less, but there’s no way I’m ever letting this happen again. If I do, knock on wood, I will be calling StopIRSDebt.com to the rescue!Was this review helpful? Yes
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User Score101 people found this review helpful!Can I give an 11? So happy, mostly relieved, to finally have this crazy episode in our lives over with. If I never have to look at a tax return and demand for payment again it will be too soon! Saved the majority of the penalties and interest the IRS was demanding and have a good path in front of us, thanks to this wonderful company.Was this review helpful? Yes
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User Score90 people found this review helpful!Terrific across the board! Thank you Amanda for guiding me through all the questions I had – I had a lot!! – and for taking the time to reassure me that my tax issue was in good hands. I appreciate everything you and the team did for me.Was this review helpful? Yes
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User Score90 people found this review helpful!I highly recommend StopIRSDebt.com.
It is a great relief to finally have our case resolved and with a very good outcome. We are eternally thankful for Yulia’s support and that of the Stop IRS Debt negotiating team in this process.Was this review helpful? Yes -
User Score10
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User Score100 people found this review helpful!THANK YOU THANK YOU THANK YOU!! So glad you guys all helped me with this crazy time in my life, especially Chad who is a LIFE SAVER! You all did so great for me and I will never forget it. No more IRS problems I promise! lol! And yes, I will be hiring you next year for all my tax returns from now on, so this never ever happens again :)Was this review helpful? Yes
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User Score100 people found this review helpful!Had a great experience with this firm, Ashley was terrific, helped me and my wife finally get our IRS problems taken care of, she was patient, kind, and had our back the entire time. Would gladly have paid more since our results were so spectacular. Thank you to everyone who worked on the account!Was this review helpful? Yes
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User Score86 people found this review helpful!It has been a long and arduous process that took nearly a year, but the attorneys and support staff at StopIRSDebt got me through everything! We worked diligently for the past year and finally came to an OIC agreement with the IRS. It was a little bumpy along the way which is why I didn’t give it a 10, but if it weren’t for Jade’s patience, kindness, thoroughness and follow up, I don’t think I’d be where I am at today. The attorneys did a phenomenal job and I’d definitely recommend this company to friends.Was this review helpful? Yes
Most Helpful Reviews From StopIRSDebt.com Customers