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#52
southwest_tax_resolution_services

Southwest Tax Resolution Services

Excellent Customer Service, Very Low Priced

Our Score
2.0
User Score
--

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Our Score
2.0
User Score
--
Rank this Company

Ratings Breakdown

Price

Case by case basis
$400 - $500+

Time in Business

total # of years
Unknown

NR

Services

Variety of services offered
7/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
NAEA

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
0

This Review is maintained by

Review Last Updated: October 27, 2016

Southwest Tax Resolution Services helps their clients through a number of troubling tax situations without breaking the bank. Their services include: IRS audit support, payroll tax delinquencies, bank levies, tax liens, offer in compromise, appeal, penalty abatement, unfilled tax returns, innocent spouse relief, and wage garnishment and levies. This small Utah based firm can handle many different types of tax issues.  Upon some further research, we found that this company has handled a few very large cases over $1,000,000.

Rank Chart
Price (flat-fee)
Time in Business
Our Score

#1

$2,500-3,000
1997
9.4

#2

$2,000-5,000
2010
8.9

#3

$1,500-2,500+
2001
8.4

#52
southwest_tax_resolution_services

$400 - $500+
Unknown
2.0

The Good

Taxpayers faced with daunting IRS penalties can turn to Southwest Tax Resolution Services to help ease the burden and lead to financial freedom. Their dedicated staff with navigate the red tape of regulations and procedures presented by the IRS and state taxing agencies on behalf of their clients. Benefits of the service includes:

Features:

For a smaller company they also offer a broad selection of services to help taxpayers with tax relief, including:

  • Appeals
  • Bank Levies
  • Innocent Spouse Relief
  • IRS Audit Support
  • Offer in Compromise
  • Unfiled Tax Returns

Pricing Structure:

Their pricing structure is one of the lowest we’ve seen in the industry; however, their matrix may fluctuate depending on the length of time it takes to resolve cases.

Highlights to include with Southwest Tax Resolution Services:

  • Free consultation
  • Low industry fees
  • Advise taxpayers on how to handle IRS personally

Free Consultation:

Southwest Tax offers free consultations to determine the financial status and tax burden of tax payers and businesses, alike.

Customized Service:

As a part of the services, they not only work to develop payment plans and resolution with the IRS, but they review past tax years to determine if any amendments could be made to benefit clients, exemplifying their desire to truly work in the best interest of their clients.

Dedicated Representatives:

They claim throughout the entire process of case resolution, clients will be able to access only the professionals handling the case, and will never have to deal with anyone who isn’t fluent on case proceedings, including sales reps, or managers. This enables the process to run more smoothly and efficiently, not only for their benefit, but for clients as well.

IRS Negotiations:

This company proves to hold the best interest of taxpayers at heart and if they determine consumers are able to tackle and resolve their tax debt directly with the IRS, they will offer an explanation of the process – saving taxpayers time and money.

The Bad

Considering the size and service area of Southwest Resolution Services, they offer quality features and advice to their clients. However, there are limitations that prospective clients should be aware of prior to enrolling in their program. These limitations include the following concerns:

Accreditations:

Southwest Resolutions Services are not a member of any other professional organization such as the National Association of Enrolled Agents (NAEA) or the American Institute of Certified Public Accountants (AICPA), to name a couple. Holding memberships with such organizations is a sure way to offer evidence of a company practicing with high ethical standards and integrity.

No Attorney on Staff:

There is no tax attorney on staff. While EA’s are licensed the IRS and may practice across the nation, they are not able to offer legal advice or assist in litigation, leaving taxpayers with the most difficult cases seeking assistance elsewhere. For very basic tax services this might not be a problem.

Lack of Financial Education:

The website is very basic and does not provide much information about tax education or about the company as a whole. This leaves a lot to the imagination. We would like to see Southwest Tax offer an informative “About Us” section in addition to more educational resources and tools. While they offer a blog, it’s outdated, with the last post being in 2014.

The Bottom Line

Southwest Tax Resolution is a smaller firm and while their prices are lower than many other companies in the industry, we recommend locals with the simplest tax related issues to take advantage of their free consultation in-house. Keep in mind, concerns are primarily based on their lack of professional memberships, in addition to their lack of company transparency. For those with more complicated issues, or out-of-state taxpayers and business owners, we recommend visiting some of our top recommended companies.

More Info:

Price

They work on a retainer. Without specific information about your cases, it may be hard to get an accurate price. However, with a scenario of owing $15,000 – $20,000 and needing help to file for last year’s taxes, we were quoted $400-$500. Contact this company for the most accurate information.

Minimum Tax Debt Accepted

Unable to find

Time In Business

Unknown

BBB Rating

They are not listed with the BBB. The agent we spoke with told us to check the NAEA as a reference.

Types of Services Available

  • Appeals
  • Bank Levies
  • Innocent Spouse Relief
  • IRS Audit Support
  • IRS Resolution and Payment Plans
  • Offer in Compromise
  • Payroll Tax Delinquencies
  • Penalty Abatement
  • Tax Liens
  • Unfiled Tax Returns
  • Wage Garnishments and Levies

CPA on Staff

No

Tax Attorney on Staff

Yes

Professional Associations

None

Enrolled Agent on Staff

No

Free Consultation

Yes, they offer a free consultation.

Refund Policy

Unable to find

Up-Front Fees

There are no upfront fees issued; once your payment is made to them, they start working on your case.

Contact Information

E-Mail:

[email protected]

Address:

216 W St. George Blvd, Suite 100
Saint George, UT

Business Hours:

9am to 6pm Monday through Friday

Mountain Time Zone

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  • When looking for a debt settlement company, which of these two aspects is most important to you?
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  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
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Our Score
2.0
User Score
--
Rank this Company

Ratings Breakdown

Price

Case by case basis
$400 - $500+

Time in Business

total # of years
Unknown

NR

Services

Variety of services offered
7/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
NAEA

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
0
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257