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#29
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Professional Tax Services

Smaller & More Personal Company, No BBB Rating

Our Score
4.0
User Score
10.0

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Our Score
4.0
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
$1,000-5,000

Time in Business

total # of years
Unknown

NR

Services

Variety of services offered
6/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
No

Associations

Professional Association Members
None

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
4

This Review is maintained by

Review Last Updated: October 27, 2016

Professional Tax Services Overview

Professional Tax Services was launched by Bill O’Mary, who has years of personal experience in the tax relief industry, working under one of the world’s largest tax resolution companies. Partner and COO, Ralph Havens holds over 20 years experience as a Federally Enrolled Agent. Collectively, this partnership brings debt saddled tax payers and business owner relief options through extensive experience by a company offering a full range of tax related services.

Rank Chart
Price (flat-fee)
Time in Business
Our Score

#1

$2,500-3,000
1997
9.4

#2

$2,000-5,000
2010
8.9

#3

$1,500-2,500+
2001
8.4

#29
professional_tax_services

$1,000-5,000
Unknown
4.0

The Good

President O’Mary experience as a top three district field consultant and Havens expertise in owning and operating a tax prep franchise may offer peace of mind to consumers on the market for a tax relief company. They encourage taxpayers to take advantage of a free consultation where a thorough financial assessment will be offered in order for a professional tax counselor to determine the best approach to resolution. Benefits of the Professional Tax Services process includes:

Features:

Professional Tax Service Highlights include:

  • Free consultation
  • Company and pricing transparency
  • Payment plans
  • After hours assistance
  • Future support program to stay out of debt

Proven Process:

A step-by-step process will be implemented to halt the IRS and/or state from garnishing wages and getting liens released from homes, or levies from bank accounts. They use the IRS and State policies for the best interest of clients and also provide a future support program to ensure clients don’t ever have to face tax burden again. They do well to provide taxpayers with an array of miscellaneous tax information just to increase their knowledge base regarding the IRS and general tax issues, which is extended and reiterated in the continuing support program.

Obtaining A Quote:

Its industry standard to avoid quoting potential clients before cases are fully examine; however, we found while this company was wary to provide a quote, they were transparent when it came to their pricing structure and assess charges on a flat rate. For the most accurate quote, we recommend contacting the company directly.

Payment Plans:

This company understands that taxpayers calling in for consultations are already saddled down by debt and not everyone is able to put down a lump sum of a few thousand, and one benefit of working with this company is their ability to extend a payment plan for those under economic hardship. They don’t require accounts to be paid in full to begin working on cases, but it’s important to keep up with the payments set forth in the arrangement.

Operating Hours:

O’Mary also understands that some clients work within his hours of business or may have emergencies and concerns after-hours. Due to circumstantial events of clients, he has allowed all calls to be forwarded to his cell after typical business hours, which proves he is on a mission to deliver client satisfaction and peace of mind.

The Bad

While Professional Tax Services can provide an individualized and custom experience to each client, there are also some serious limitations to consider prior to enrolling in their program. These service disadvantages include the following items:

Accreditation:

Professional Tax Services does not hold memberships with the National Association of Enrolled Agents (NAEA), which is a little surprising taking into consideration that the COO has been an EA for several years. It may be worthwhile to gain affiliation with this organization. No other professional memberships are held by Professional Tax Services and we’d like to see them go above and beyond to provide taxpayers peace of mind and confidence when doing their research on the company.

No Attorneys on Staff:

Another concern is their lack of tax attorney’s on staff. For cases facing litigation and prosecution, it would be beneficial to have support handy. They claim they will retain one when needed, but keep in mind the price may be far above what was initially expected.

Small Team:

Because this firm is rather small and has only operated for a short period of time, they may not be able to handle several cases at once, and the length of time to close each case may take longer than a company with another employee or two.

The Bottom Line

Overall, Professional Tax Services’ ability to be forthcoming in answering questions and concerns addressed by the public is commendable. We appreciate their competitive industry pricing, but due to several concerns we found such as their limited time in business, no tax attorneys on staff, and no professional associations, we have to recommend visiting our top recommended companies to find a solution that is right for your tax relief needs.

More Info:

Price

Although hesitant to give out the information, we were quoted between $1,000 and $5,000 on a $20,000 tax debt scenario.

We certainly appreciate their concern because without an extensive and detailed analysis, it’s difficult to provide an accurate quote. Each situation varies heavily, and for the most accurate quote, calling in to take advantage of the free consultation would be our best advice.

Minimum Tax Debt Accepted

$10k

Time In Business

3 years. The owner we spoke with has been handling tax issues for 7 years and his partner has 25 years experience as an Enrolled Agent.

BBB Rating

They are not listed with the Better Business Bureau, but are in the process of making that happen.

Types of Services Available

  • Tax Preparation
  • Tax Resolution
  • Business Support
  • Back Taxes and IRS Help
  • Free Consultations

CPA on Staff

No

Tax Attorney on Staff

No. They have no attorney’s on staff but will retain one when needed.

Professional Associations

None

Enrolled Agent on Staff

Yes

Free Consultation

Yes, they offer a free consultation.

Refund Policy

On the terms and conditions and disclosure statements signed by clients, it states that if requesting a refund, they will assess a 25% administrative fee which will be withheld right from the start. After which, refunds will be prorated depending on the incomplete workload.

Up-Front Fees

None. They will do a free initial investigation and do not charge any fees for that.

Contact Information

E-Mail:

Once you start working with an agent, you will get their individual email address.

Address:

6503 Avenida Lacosta NE
Albuquerque, NM 87109

Business Hours:

The agent we spoke to said that if you call when the office is closed, it forwards to his cell phone. He typically works 6am to 9pm.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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4 Professional Tax Services Reviews

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2. Subject For This Review*(Select all that apply)

3. Review Validation*

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  1. User Score
    10
    June 19th, 2014
    0 people found this review helpful!
    I have known Mr. O’Marry for years and have all the faith in the word in him personally and this Company. I have never had a bad experience with Professional Tax Services. They are straight to the point with me, and my LLC. They are very cost effective. I am glad I have them on my Team!
    Read More
  2. User Score
    10
    June 18th, 2014 Las Vegas, NV
    0 people found this review helpful!
    Professional and Friendly Service! I wouldn’t use anyone else. I was so upside down and now I am on the correct and proper track to an easier financial life with less stress and a future to relax in.
    Read More
  3. User Score
    10
    June 17th, 2014 Albuquerque, NM
    0 people found this review helpful!
    Really helped me in my time of need. I am more confident my tax problems will be solved now that Professional Tax Service is on my side. Mr. Bill O’Mary from Albuquerque, New Mexico is a class act and a real professional i’m glad to have his help.
    Read More
  4. User Score
    10
    June 17th, 2014 Albuquerque, NM
    0 people found this review helpful!
    Excellent service! I needed some serious help with my taxes especially with money my business owed from last year. Pro Tax Services took care of everything for me and got me my returns back even quicker than I had expected! I would highly recommend hiring them.
    Read More

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Our Score
4.0
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
$1,000-5,000

Time in Business

total # of years
Unknown

NR

Services

Variety of services offered
6/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
No

Associations

Professional Association Members
None

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
4
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257