The Good
- Features
- Proven process
- Obtaining a quote
- Payment plans
- Operating hours
Features
President O’Mary experience as a top three district field consultant and Havens expertise in owning and operating a tax prep franchise may offer peace of mind to consumers on the market for a tax relief company. They encourage taxpayers to take advantage of a free consultation where a thorough financial assessment will be offered in order for a professional tax counselor to determine the best approach to resolution. Professional Tax Service Highlights include:
- Free consultation
- Payment plans
- After hours assistance
- Future support program to stay out of debt
Proven Process
A step-by-step process will be implemented to halt the IRS and/or state from garnishing wages and getting liens released from homes, or levies from bank accounts. They use the IRS and State policies for the best interest of clients and also provide a future support program to ensure clients don’t ever have to face tax burden again. They do well to provide taxpayers with an array of miscellaneous tax information just to increase their knowledge base regarding the IRS and general tax issues, which is extended and reiterated in the continuing support program.
Obtaining A Quote
Its industry standard to avoid quoting potential clients before cases are fully examine; however, we found while this company was wary to provide a quote, they were transparent when it came to their pricing structure and assess charges on a flat rate. For the most accurate quote, we recommend contacting the company directly.
Payment Plans
This company understands that taxpayers calling in for consultations are already saddled down by debt and not everyone is able to put down a lump sum of a few thousand, and one benefit of working with this company is their ability to extend a payment plan for those under economic hardship. They don’t require accounts to be paid in full to begin working on cases, but it’s important to keep up with the payments set forth in the arrangement.
Operating Hours
O’Mary also understands that some clients work within his hours of business or may have emergencies and concerns after-hours. Due to circumstantial events of clients, he has allowed all calls to be forwarded to his cell after typical business hours, which proves he is on a mission to deliver client satisfaction and peace of mind.
The Bad
- Accreditation
- No attorneys on staff
- Small team
Accreditation
While Professional Tax Services can provide an individualized and custom experience to each client, there are also some serious limitations to consider prior to enrolling in their program. Professional Tax Services does not hold memberships with the National Association of Enrolled Agents (NAEA). It may be worthwhile to gain affiliation with this organization. No other professional memberships are held by Professional Tax Services and we’d like to see them go above and beyond to provide taxpayers peace of mind and confidence when doing their research on the company.
No Attorneys on Staff
Another concern is their lack of tax attorney’s on staff. For cases facing litigation and prosecution, it would be beneficial to have support handy. They claim they will retain one when needed, but keep in mind the price may be far above what was initially expected.
Small Team
Because this firm is rather small, they may not be able to handle several cases at once, and the length of time to close each case may take longer than a company with another employee or two.
The Bottom Line
Overall, Professional Tax Services’ ability to be forthcoming in answering questions and concerns addressed by the public is commendable. We appreciate their competitive industry pricing, but due to several concerns we found such as their lack of transparency, no tax attorneys on staff, and no professional associations, we have to recommend visiting our top recommended companies to find a solution that is right for your tax relief needs.
Price
Undisclosed
Minimum Tax Debt Accepted
Undisclosed
Time In Business
Undisclosed
Types of Services Available
- Tax Preparation
- Tax Resolution
- Business Support
- Back Taxes and IRS Help
- Free Consultations
CPA on Staff
Yes
Tax Attorney on Staff
No. They have no attorney’s on staff but will retain one when needed.
Professional Associations
None
Enrolled Agent on Staff
No
Free Consultation
Yes, they offer a free consultation.
Refund Policy
On the terms and conditions and disclosure statements signed by clients, it states that if requesting a refund, they will assess a 25% administrative fee which will be withheld right from the start. After which, refunds will be prorated depending on the incomplete workload.
Up-Front Fees
None. They will do a free initial investigation and do not charge any fees for that.
Contact Information
E-Mail:
Once you start working with an agent, you will get their individual email address.
Address:
6503 Avenida Lacosta NE
Albuquerque, NM 87109
Business Hours:
The agent we spoke to said that if you call when the office is closed, it forwards to his cell phone. He typically works 6am to 9pm.
Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.
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User Score100 people found this review helpful!Really helped me in my time of need. I am more confident my tax problems will be solved now that Professional Tax Service is on my side. Mr. Bill O’Mary from Albuquerque, New Mexico is a class act and a real professional i’m glad to have his help.Was this review helpful? YesRead More
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User Score100 people found this review helpful!Excellent service! I needed some serious help with my taxes especially with money my business owed from last year. Pro Tax Services took care of everything for me and got me my returns back even quicker than I had expected! I would highly recommend hiring them.Was this review helpful? YesRead More
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2 Professional Tax Services Reviews