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JG Tax Group

JG Tax Group has a wide variety of services and accreditations; unknown money back guarantee policy.

Our Score
5.6
User Score
5.5

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Our Score
5.6
User Score
5.5
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2008

A-

Services

Variety of services offered
8/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
2

This Review is maintained by

Review Last Updated: June 29, 2016

JG Tax Group, co-founded by an ex-IRS agent, claims an 88% success rate in reducing their clients’ IRS tax debt. In fact, they say that not one of their over 40,000 clients has ever received a criminal charge. Their experienced team provides tax relief services in all 50 states.

Rank Chart
Price (flat-fee)
Time in Business
Review

#1

$2,500-3,000
1997

#2

$2,000-5,000
2010

#3

$1,500-2,500+
2001

#9
jg_tax_group

Undisclosed
2008

The Good

ASTPS and NAEA Certified

The employees at JG Tax Group are members of the American Society of Tax Problem Solvers and the National Association of Enrolled Agents. Both of these organizations provide specialized training, ongoing education and a higher level of accountability. Neither is obligatory, so the choice to affiliate with these groups speaks well of the company.

JG Tax Group Reviews | Success Rate

Help for Most Tax Problems

JG Tax Group offers help with many tax debt and negotiation problems, providing services for unfiled returns, wage and bank levies, audit defense, payroll taxes and more. Though the list of services is not as comprehensive as some of their competitors, it covers most client needs. The only major tax problem we found no information on was asset seizure.

Positive JG Tax Group Review

On our website, the company has received one solid review of 10 out of 10. The customer praises them for obtaining low monthly payments and lowering the client’s overall tax debt “dramatically.”

The Bad

No Refund Information

No information about money back guarantees is listed on the JG Tax Group website. Presumably, if they had any sort of refund guarantee, it would be a selling point. The lack is not a good sign, particularly when many of their competitors offer refund windows of days or weeks.

No Money Back Guarantee

We were unable to find information on a money back guarantee from JG Tax Group.

Better Business Bureau Problem

JG Tax Group has only been in business since 2008, which might be a problem for people who prefer a company with a longer, more stable history. Also, though their Better Business Bureau score is not bad, at A- it could be better. In fact, the lowering factor is related to an advertising complaint at the BBB website in which a former customer claims they failed to provide the advertised service. To be fair, JG Tax Group has responded to this complaint, providing contract proof that the customer’s complaint is invalid.

Negative Reviews

There are only a couple of reviews on our website for this company. One is glowing, but the other is a poor 1 out of 10. The complaint seems to be related to the same issue mentioned on the BBB website, an Offer in Compromise service failure, with the added comment that the JG Tax Group employee was “unhelpful and condescending.”

Compare to the top rated tax debt relief companies

The Bottom Line

JG Tax Group LocationsDespite the one strange complaint, lack of certain services and no refund guarantee, JG Tax Group receives a recommendation from us. Their affiliation with both the ASTPS and NAEA gives a higher level of accountability, and they provide a good number of service types in all 50 states.

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Pricing

Price varies depending on multiple factors including: the client’s’ situation, the amount of debt owed, and length of the debt, to list a few variables. During our contact with company representatives, our researchers were informed that in order to be fair on pricing, they must know the dynamics surrounding each case. For specific pricing information for individual situations you can call for a free consultation.

Services

JG Tax Group offers assistance with the following tax-related needs:

  • Filing services
  • Lifting tax levies
  • Removing wage garnishments
  • IRS audit representation
  • Payroll tax problems
  • Offer in Compromise/Fresh Start program
  • Currently Not-Collectible status
  • Installment agreement plans
  • Innocent spouse relief
  • Penalty abatement
  • CAP and CDP Appeals
  • Tax audit representation
  • Re-filing and reducing tax liability
  • IRS protection
  • Tax preparation and bookkeeping

Minimum Debt

Our research determined there is no minimum amount required to enroll in their programs; however, it’s important to keep in mind companies who do not disclose fees, even under a ballpark range, may not be worth the money put forward if tax debts are smaller.

About

Co-founded by an ex-IRS agent, JG Tax Group has helped over 40,000 clients. Nearly 88% of its clients have had their IRS debt reduced in various ways. The company’s founders trained many of the IRS agents pursuing taxpayers today, and can therefore know how to deal with and help alleviate tax problems.

States Available

JG Tax Group is licensed to operate in all 50 states.

Contact Info

Phone: 866-477-5291
Website: jgtaxgroup.com
Email: [email protected]
Address: Unknown

Time In Business

They have been in business since 2008.

BBB Rating

JG Tax Group is not accredited with the BBB and has received an ‘A-’ rating. 5 complaints have been filed and closed in the past 3 years with 4 of them closed in the past 12 months. The BBB states reasons for the lowered score are due to “Advertising Issues found by the BBB.”

CPA on Staff

Yes

Tax Attorney on Staff

Yes

Professional Associations

They are members of The American Bar Association (ABA), The American Society of Tax Problem Solvers (ASTPS), National Association of Tax Resolution Companies (NATRC) & The National Association of Enrolled Agents (NAEA)

Jeffrey Galante, one of JG Tax Group’s co-founders, is the Vice President on the NATRC Board of Directors and is Chairman of the Code of Conduct Committee.

Enrolled Agent on Staff

Yes

Free Consultation

Yes. Anyone can call in for a free consultation to discuss their tax situation. Be aware that in order to get the most accurate information, you will need to give them some personal information about your situation.

Refund Policy

The company offers a full refund to clients within five business days of their payment receipt. To get a refund, you must request it in written format and fax or mail it to their office.

Up-Front Fees

Up-front fees may be included in the total price, but they also vary depending on the situation.

 

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2 JG Tax Group Reviews

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  1. User Score
    10
    November 18th, 2015 Pompano Beach, FL
    1 people found this review helpful!
    JG tax group stood up to their reputation. I received a letter from the IRS stating that I owed over $100k for years they denied some exemptions from. JG Tax Group went to bat for me and not only got me into a low monthly payment plan that actually fit my budget but also got the IRS to accept some of the exemptions they originally denied which lowered my taxes owed dramatically. Great Job to all the JG Tax Group that was involved in my case.
    Read More
  2. User Score
    1
    October 8th, 2015 Winchester, MA
    3 people found this review helpful!
    I hired JG Tax to deal with the IRS for back taxes from 2009 through 2014. After paying a large sum for this service,

    — I did all the preparation of tax information, they plugged it in electronically and provided me with returns to file. Had I gone to HR Block I would have saved myself 5K.

    — No settlement, adjustment, etc. was made.

    — Even though the IRS considered the tax “Currently Non Taxable,” penalties and interest continue to accrue.

    — They said they filed an abatement, which turns out to be a single page electronic form. The wording they used for the reason for the abatement was “We are requesting a first time abatement. FTA” Nothing about my being seriously ill and disabled.

    — It would cost additional funds for them to fill out (electronic form) the Offer in Compromise that actually allows you to pay less then the actual tax amount.

    — The gentleman I worked with was unhelpful and condescending.

    For these reasons, I would not recommend going with JG Tax and would spend the necessary funds to go through an HR Block or other like tax preparation company before hiring someone to submit the abatement or Offer in Compromise. Else you are throwing away money needed to actually pay off the IRS.

    Read More

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Our Score
5.6
User Score
5.5
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2008

A-

Services

Variety of services offered
8/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
2
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257