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Freedom Tax Relief

A+ BBB Rating, In Business Since 2003

Our Score
3.4
User Score
2.0

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Our Score
3.4
User Score
2.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2003

A+

Services

Variety of services offered
8/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
1

This Review is maintained by

Review Last Updated: June 29, 2016

Since 2003, Freedom Tax Relief has been one of the nation’s leading providers of tax relief services. They are a branch of the well known company Freedom Financial Network, employing a large number of individuals to help consumers across the nation discover relief from overwhelming tax burden.

Rank Chart
Price (flat-fee)
Time in Business
Review

#1

$2,500-3,000
1997

#2

$2,000-5,000
2010

#3

$1,500-2,500+
2001

#36
freedom-tax-relief

Undisclosed
2003

The Good

Freedom Tax relief brings to the table an average range of service plans with an extensive knowledge base concerning consumer debt options, due to their affiliation with the parent company. A free consultation is offered where a company specialist will work with each consumer to help them fully grasp their unique tax struggle and assist in preparing the best possible solution available to resolve issues associated with the IRS.

FTR provides multiple services for individuals and businesses in search for tax relief options. One of their top services is the installment agreement program. This program allows consumers to pay down tax debts in monthly or quarterly installments, rather than in a single lump sum, easing the pressure to find cash quickly. The company helps to negotiate the best agreement and navigate through the various laws associated with this action, in order for consumers to get a handle on the dynamics of how they ended up with tax issues in the first place.

Another one of their areas of expertise is through an Offer In Compromise (OIC) These types of programs generally consider the taxpayer’s income and assets, reasonable living expenses, future earnings and what the taxpayer can currently afford. A list of past clients able to utilize an OIC is provided along with the payoff amounts, which range from 1.1 to 90.2 percent of total taxes owed. Granted, paying only 1.1 percent of tax debt is more the exception than a rule.

Many tax relief companies offer a ballpark fee structure for their services; however, many are unable to do so. When dealing with tax relief, it’s difficult to get an exact price until a company has the chance to dig into each specific case. Program fees can be set up over many months. They said there was no set percentage rate for charges, but we found they charge approximately 12 to 20 percent of the total amount of tax debt enrolled into their programs.

Freedom Tax Relief’s longevity is not the only thing they offer to customers. Other positives include:

  • A+ BBB rating
  • Customized payment plans
  • Over 10 years in business

The Bad

While they are accredited with the American Bar Association (ABA), Freedom Tax Relief lacks other company accreditations and memberships, including National Association of Enrolled Agents (NAEA) and American Institute of Certified Public Accountants (AICPA).

Along with their lack of nationally recognized affiliations, the company is unable to handle some of the tougher cases when it comes to the IRS breathing down backs, such as tax audits and assistance in seizure of assets. Although they are unable to offer assistance on this playing field, they may be able to point consumers in the right direction during the free consultation, which brings us to our next concern.

The company provides free consultation to help determine the best plan of action when it comes to getting tax debts under control; however, consultations are limited to 10 minutes. This is hardly enough time to provide consumers the knowledge they require to go about enrolling with a credible company. Consumers may feel rushed and even pressured to enroll in their services. A consultation with a longer time length would help ease the mind of consumers and allow them to fully grasp their tax situation.

Additionally, Freedom Tax Relief is not licensed to operate in Colorado.

The Bottom Line

Freedom Tax Relief offers a wide variety of tax solutions – everything from an Offer in Compromise to installment agreements.. Their well-established parent company and A+ BBB rating suggests quality service. Although their free consultation is limited to 10 minutes, we recommend calling to see how Freedom Tax Relief can assist with your tax relief needs.

Price

Because there is no cookie cutter method to tax relief, the following price is an example of what consumers could expect: $35,000 tax debt accrued over a five year period – during Phase One, which is establishing power of attorney and  discovery, we were told the charge would be $3,500 payable over four months in payments of $875 each. The second phase of the work would be an additional $500.

Resolution percentages exclude program fees. There are no guarantees on percentage of tax reduction outcomes.

For the most accurate pricing, we recommend taking advantage of their free consultation.

Minimum Tax Debt Accepted

The minimum accepted tax debt for settlement or OIC is $10,000. However, there is no minimum for many of their other tax services.

Time In Business

The company started in 2003.

BBB Rating

Freedom Tax Relief has been accredited since 2011 and has received an ‘A+’ rating. 11 complaints have been closed in the past 3 years with one closed in the past 12 months. The majority of complaints have been filed under “Problems with Product/Service.” In the single complaint filed over a year ago, the consumer retracted their complaint and said the company resolved her complaint satisfactorily.

Types of Services Available

Below is a list of some of the tax services they offer:

  • Installment Agreement
  • Offer in Compromise (OIC)
  • Levies and Garnishments
  • Filing Late Taxes
  • Payroll Taxes
  • Tax Penalties
  • Innocent Spouse
  • Currently Not Collectable (CNC)
  • Tax Relief Alternatives

FTR provides multiple services for individuals looking for tax relief. One of their most provided services are installment agreements. This is when you pay your tax debts a bit at a time, in payments, rather than in a lump sum. FTR helps you negotiate the best agreement and navigate through the various laws associated with this action.

Another one of their focuses is to achieve an Offer In Compromise (OIC) for their clients with the IRS. OIC’s generally consider the following: taxpayer’s income and assets, reasonable living expenses, future earnings and what the taxpayer can currently afford.

They offer a list of past clients that were able to utilize an Offers in Compromise (OIC) and the payoff amounts ranged from 1.1% to 90.2% of taxes owed. Granted, paying only 1.1% of your tax debt is more the exception than the rule, but it is nice to see what they are capable of.

Freedom Tax Relief is not licensed to operate in Colorado.

CPA on Staff

No

Tax Attorney on Staff

Yes

Professional Associations

They are a members of The Association of Settlement Companies (TASC) and The American Bar Association (ABA).

Enrolled Agent on Staff

No

Free Consultation

A free consultation is available by phone.

Refund Policy

Unknown

Up-Front Fees

As with other tax relief companies, business is conducted in two phases: Phase One is establishing power of attorney and discovery, and Phase Two is negotiation with the IRS using one or more available programs that suit the client’s situation. There is no standardization of fees here. Taxpayers  will have to call customer service and provide their information.

Contact Information

E-Mail:

[email protected]

Address:

1875 S. Grant St., Suite 450

San Mateo, CA 94402-2676

Hours of Operation:

7:00 am – 5:30 pm Pacific Time Monday through Friday. An answering service will take messages during off hours, or if the phones are busy.

 

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1 Freedom Tax Relief Reviews

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  1. User Score
    2
    April 27th, 2015 Portland, OR
    2 people found this review helpful!
    I paid them $3600 and they did nothing to resolve my tax issue. That money could have gone to the IRS to pay down some of my bill. Now I still have an outstanding amount to pay and it has gained interest. I would not use freedom tax relief ever again.
    Read More

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
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Our Score
3.4
User Score
2.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2003

A+

Services

Variety of services offered
8/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
1
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257