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#44
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Five Star Tax Resolution Services

This company has tax attorneys and enrolled agents on staff

Our Score
2.9
User Score
2.0

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Our Score
2.9
User Score
2.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2007

Services

Variety of services offered
5/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
None

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
1

This Review is maintained by

Review Last Updated: February 15, 2017

Five Star Tax Resolution has been working with clients with tax issues since 2007. The company provides a number of tax settlement services and can help clients deal with harassing tactics imposed by the IRS. Clients have access to an experienced tax attorney that understands the tax code and can provide both protection and relief from oppressive tax penalties.

Rank Chart
Price (flat-fee)
Time in Business
Review

#1

$2,500-3,000
1997

#2

$999+
2010

#3

$1,500-2,500+
2001

#44
Five Star Logo

Undisclosed
2007

The Good

  • Areas of expertise
  • Service features
  • Efficient process
  • Free consultation
  • Offer in compromise

Areas of Expertise

Five Star Tax Resolution helps to resolve domestic and foreign services to individual taxpayers and business owners. Areas of expertise include corporations, partnerships, non-profits, payroll, estate, trust, and gift taxation. A complete listing of tax resolution services are viewable via the company website and include offer in compromise, innocent spouse relief, IRS bank levy, and tax prep, which are also offered under its umbrella of services.

Service Features

Five Star Tax Resolution offers the following services:

  • Free consultation
  • Free debt analysis
  • Professional staff representatives
  • Competitive industry rates

Efficient Process

FSTR employs a staff of tax attorneys dedicated to successfully resolving cases of clients in a timely and efficient manner, as they are entirely familiar with every aspect of the Internal Revenue Codes.

Free Consultation

A free consultation is offered to help consumers saddled with tax debt find solutions to penalties and accruing interest. The company claims to put clients through a rigorous and in-depth interview process to ensure taxpayers are solid candidates before services are retained.

Offer in Compromise

There is a potentially lengthy process involved with getting an offer in compromise. Even if Five Star Tax Resolution isn’t able to get a complete offer in compromise, it may be able to get a percentage taken off the tax bill and have it spread out over a payment installment plan. This is an important piece of information for clients who might get discouraged if their initial offer in compromise to the IRS gets rejected, which is typical due to strict regulations set forth by the IRS. In order to be granted an OIC, taxpayers must demonstrate extreme economic hardship where paying back the taxes would only increase hardship.

The Bad

  • Accreditations
  • Staff information
  • Lack of education

Accreditations

First and foremost, Five Star Tax Resolution Services would do well to gain memberships with some of the industry’s leading organizations, such as the American Bar Association (ABA), National Association of Enrolled Agents (NAEA), or American Society of Tax Problem Solvers (ASTPS). Holding these memberships serves as a way to extend a peace of mind to consumers, proving the company is capable of practicing with the utmost knowledge, ethics, and integrity.

Staff Information

Consumers appreciate when companies include short bios on the team servicing their case. It offers a sense of familiarity, and while this company has some information on their lead tax attorney, we’d like to see pictures and short descriptive bios on other team members, including the CEO.

Lack of Education

In addition to these set of drawbacks, this company does not offer any educational resources or tools on its website. Several of the industry leaders and other companies we’ve reviewed serve consumers and client well in their offering of downloadable documents, blogs, and even FAQs.

The Bottom Line

Overall, the services provided by Five Star Tax Resolution can help clients with their tax issues. In addition, the company has a proven process that has helped a number of clients, although it does need to work on obtaining accreditations and memberships with professional organizations. For simpler back tax relief, we recommend taking advantage of Five Star Tax Resolution Services’ free consultation; otherwise, we recommend considering some of our other top tax relief companies.

More Information

Time in Business

The company has been in existence since 2007.

Price

FSTRS has not disclosed pricing information on its corporate website.

Services Offered

Five Star Tax Resolution offers its clients the following services:

  •  RS payment plans
  •  IRS tax lien subordination/discharge
  •  Payroll tax debt problems
  •  IRS wage garnishment release
  •  Delinquent tax returns preparation
  •  SFR (Substitute For Return) reconsideration returns
  •  Expiration of Statute of Limitations investigation
  •  Tax court petitions and representation

Tax Attorney on Staff

The company does have tax attorneys on staff.

CPA on Staff

The company does not have CPAs on staff

Professional Associations

Five Star Tax Resolution Services is not a part of any professional associations.

Enrolled Agent

The company does have enrolled agents on staff.

Refund Policy

Five Star Tax Resolution Services does not have a money back guarantee.

Minimum Tax Debt Accepted

The company has not disclosed this information on its corporate website.

Contact Information

Email: [email protected]

Address: 300 S Raymond Ave #17, Pasadena, CA 91105-2624

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1 Five Star Tax Resolution Services Reviews

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    2
    June 17th, 2015 Tulsa, OK
    0 people found this review helpful!
    Been working with them for 2 years and tax issues are still not resolved
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Our Score
2.9
User Score
2.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2007

Services

Variety of services offered
5/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
None

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
1
Our Score
9.4
User Score
9.1
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
177