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#35
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Five Star Tax Resolution Services

Broad Range of Services, A+ BBB Score

Our Score
3.4
User Score
6.0

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Our Score
3.4
User Score
6.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2007

A+

Services

Variety of services offered
6/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Unknown

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
2

This Review is maintained by

Review Last Updated: October 27, 2016

Five Star Tax Resolutions Services Overview

Five Star Tax Resolution has been working with clients with tax issues since 2007. They provide a number of tax settlement services and can help clients deal with harassing tactics imposed by the IRS. Clients have access to an experienced tax attorney that understands the tax code and can provide both protection and relief from oppressive tax penalties.

Rank Chart
Price (flat-fee)
Time in Business
Our Score

#1

$2,500-3,000
1997
9.4

#2

$2,000-5,000
2010
8.9

#3

$1,500-2,500+
2001
8.4

#35
Five Star Logo

Undisclosed
2007
3.4

The Good

Five Star Tax Resolution helps to resolve domestic and foreign services to individual taxpayers and business owners. Areas of expertise are corporation, partnerships, non-profit, payroll, estate, trust, and gift taxation. A complete listing of tax resolution services are viewable via the company website and include offer in compromise, innocent spouse relief, IRS bank levy, and tax prep which are also offered under their umbrella of services. Benefits of the Five Star Tax Resolution platform includes:

Service Features:

Highlights to include when considering Five Star Tax Resolution Services:

  • Free Consultation
  • Free Debt Analysis
  • Professional staff representatives
  • A+ accredited member of the BBB
  • Competitive industry rates

Efficient Process:

FSTR employs a staff of tax attorney’s dedicated to successfully resolving cases of clients in a timely and efficient manner, as they are entirely familiar with every aspect of the Internal Revenue Codes.

Free Consultation:

A free consultation is offered to help consumers saddled with tax debt find solutions to penalties and accruing interest. They claim to put clients through a rigorous and in-depth interview process to ensure taxpayers are solid candidates before services are retained.

Offer in Compromise:

There is a potentially lengthy process involved with getting an Offer in Compromise. Even if Five Star Tax Resolution isn’t able to get a complete Offer in Compromise, they may be able to get a percentage taken off the tax bill and have it spread out over a payment installment plan. This is an important piece of information for clients who might get discouraged if their initial Offer in Compromise to the IRS gets rejected, which is typical due to strict regulations set forth by the IRS. In order to be granted an OIC, taxpayers must demonstrate extreme economic hardship where paying back the taxes would only increase hardship.

The Bad

While Five Star Tax Resolution offers a number of solutions that benefit their clients as it pertains to their tax case, there are some concerns surrounding their business as well. Prospective clients should consider the following items prior to enrolling in the Five Star service:

Accreditation:

First and foremost, they would do well to gain memberships with some of the industry’s leading organizations such as the American Bar Association (ABA), National Association of Enrolled Agents (NAEA), or American Society of Tax Problem Solvers (ASTPS), to name a few. Holding these memberships serves as a way to extend a peace of mind to consumers, proving they are capable of practicing with the utmost knowledge, ethics, and integrity.

Staff Information:

Consumers appreciate when companies include short bio’s on the team servicing their case. It offers a sense of familiarity, and while this company has some information on their lead Tax Attorney, we’d like to see pictures and short descriptive bios on other team members, including CEO or President/Founder.

Lack of Education:

In addition to these set of drawbacks, this company does not offer any educational resources or tools on their website. Several of the industry leaders and other companies we’ve reviewed serve consumers and client well in their offering of downloadable documents, blogs, and even FAQ’s.

The Bottom Line

Overall, the services provided by Five Star Tax Resolution can help clients with their tax issues. In addition, they have a proven process that has helped a number of clients, although they do need to work on obtaining accreditations and memberships with professional organizations. For simpler back tax relief, we recommend taking advantage of Five Star Tax Resolution Services free consultation; otherwise, we recommend visiting some of our higher ranked and accredited companies.

More Info:

BBB rating

Five Star Tax Resolution has an A+ and an accreditation with the Better Business Bureau. They have no complaints on file at this time. Their rating is largely due to the success they’ve had with keeping customers happy.

Time in Business

The company has been in existence since 2007.

Price

FSTRS has a pricing structure dependent upon which service is required to resolve the case. For a $20,000 back tax settlement, clients can expect to pay $2,500. Payment plans are available for those facing economic hardship and once the first payment is made, they treat clients like a paid-in-full customer.

Services Offered

Here is a complete listing of services that Five Star Tax Resolution offers its clients:

  •  RS Payment Plans
  •  IRS Tax Lien Subordination/Discharge
  •  Payroll Tax Debt Problems
  •  IRS Wage Garnishment Release
  •  IRS Bank Levy Release
  •  Delinquent Tax Returns Preparation
  •  SFR (Substitute For Return) Reconsideration Returns
  •  Innocent Spouse Relief
  •  Injured Spouse Relief
  •  Expiration of Statute of Limitations Investigation
  •  Currently Non-Collectible Requests
  •  Tax Court Petitions and Representation
  •  IRS Administrative Appeals
  •  Collection Appeals

They also provide an Offer in Compromise and Penalty Appeal services.

Tax Attorney on Staff

The company’s CEO is a tax attorney with credentials from UC-Berkley and Indiana University in Bloomington.

CPA on Staff

No

Professional Associations

They are not a part of any professional associations.

Enrolled Agent

No

Refund Policy

Refunds are granted to clients requesting them and only based on work not completed. Basically, clients will receive a prorated amount. Keep in mind, if making payments on a $2,500 fee, the first payment amount may have been spent up and a refund may not be rendered.

Minimum Tax Debt Accepted

$15k

Contact Information

Email:

[email protected]

Address:

300 S Raymond Ave #17

Pasadena, CA 91105-2624

Business Hours:

Unknown.

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2 Five Star Tax Resolution Services Reviews

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  1. User Score
    10
    September 22nd, 2015 Columbia, MO
    0 people found this review helpful!
    Mark is very professional, and will make you feel confident in handling any facet of your Tax Issue. I highly recommend this Company if you need help. Mark E. Reed
    Read More
  2. User Score
    2
    June 17th, 2015 Tulsa, OK
    0 people found this review helpful!
    Been working with them for 2 years and tax issues are still not resolved
    Read More

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Our Score
3.4
User Score
6.0
Rank this Company

Ratings Breakdown

Price

Case by case basis
Undisclosed

Time in Business

total # of years
2007

A+

Services

Variety of services offered
6/10

CPA

CPA on staff?
No

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Unknown

Enrolled Agent

Certified by U.S Government
No

Refund Policy

Is there a refund policy?
No

Number of Reviews

User reviews here on BDC
2
Our Score
9.4
User Score
8.9
Rank this Company

Ratings Breakdown

Price

flat fee, paid monthly
$2,500-3,000

Time in Business

total # of years
1997

A+

Services

Variety of services offered
10/10

CPA

CPA on staff?
Yes

Tax Attorney

Tax Attorney on staff?
Yes

Associations

Professional Association Members
Yes

Enrolled Agent

Certified by U.S Government
Yes

Refund Policy

Is there a refund policy?
Yes

Number of Reviews

User reviews here on BDC
257