Since its beginning in March of 2014, Federal Tax Relief has achieved an impressive record of helping Americans across the nation get out of tax debt. Based in Woodale, Illinois, this company is quite proud of the 50+ employee team it has put together to best serve client needs.
- Free assessment
- Low rates
- Back tax solutions
Federal Tax Relief is the new kid on the block in the tax relief arena, which could be a solid indicator of exceptional service, as it has a lot to prove. A complete team comprised of tax attorneys, enrolled agents, experienced tax accountants, and customer service associates is granted to ensure clients always have live access when questions arise. This may come in handy when navigating the complicated world of the IRS. Other benefits of Federal Tax Relief include:
- Free consultation
- Super low rates
- Broad spectrum of relief services
In a free consultation, a tax resolution officer will assess each financial situation to determine if the company’s team will be able to find resolution to the tax burden. A thorough investigation performed by an enrolled agent or tax accountant will determine the underlying cause of the issue and offer a resolution proposal within 24 to 48 hours of the consultation.
Pricing is usually a concern, especially for those already under financial hardship, but this team offers some of the lowest rates we’ve seen in the industry ringing in at 10 percent of the total owed or being resolved. The company claims to have no hidden charges and potential clients will not be obligated to hand over any cash unless they feel confidence in the team’s ability to resolve the issue.
Back Tax Solutions
Federal Tax Relief can also lighten the load by offering back tax solutions, determining what amount is currently not collectible, and giving professional IRS tax audit support. Regardless of the tax troubles clients are faced with or the dollar amount owed, FTR claims to always be there throughout the entire resolution process.
- Lack of package features
- Undisclosed service area
- No free resources for clients
No tax resolution company can be perfect all the time, and Federal Tax Relief has a few cons worth mentioning. The company has several package options to best suit clients needs, although it claims to primarily help with small tax issues. With that being said, “small tax issues” have a better potential of being solved by contacting the IRS directly. Typically, for smaller issues, the IRS works with taxpayers to come up with a plan to resolve debt for free.
Lack of Package Features
Packages may contain more or fewer services than are ultimately applicable to each situation, but they aim to be comprehensive. When a consumer is in doubt about which offer to select, customer service representatives may suggest selecting a larger package than is actually needed just to cover all the bases. This isn’t necessarily bad advice, but it’s something to keep in mind.
Undisclosed Service Area
Federal Tax Relief has not disclosed its service area on its corporate website. It is unclear whether or not the company is available in all 50 states.
No Free Resources for Clients
Most company websites have a blog section that provides free information pertaining to tax debt resolution. However, Federal Tax Relief does not. We’d like to see more calculators to help customers, in addition to articles explaining the process of tax resolution, what to expect during the investigation, or even some quick tips to make sure you’re having enough funds withheld from each paycheck. Free resources can go a long way to building trust and rapport with a client.
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