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The Debt Management Group Reviews

Reviews of The Debt Management Group from real customers
(17 verified)

Our Score
4.8
User Score
8.5

See Top Rated

Our Score
4.8
User Score
8.5
Rank this Company

Ratings Breakdown

Price

% of total debt
Undisclosed

Accreditations

AFCC or IAPDA
None

Free Consultation

is one included?
Yes

Time in Business

total # of years
22 Years

Min. Debt

Min. debt accepted
$10,000

Guarantee

money back guarantee?
Unknown

Number of Reviews

User reviews here on BDC
17

Overall Score

Based on ranking criteria
4.8 /10

Freedom Debt Relief

Compared to industry leader
9.1 /10

This Review is maintained by

Review Last Updated: November 15, 2018

The Good

Free Debt Analysis

Consumers are able to receive a free debt analysis tailored to their unique financial situation, as well as a customized savings plan. An experienced financial advisor will explain all available options for debt resolution and help them choose the right choice best suited for their personalized needs. The advisor will review all financial information, and questions, and determine how much the customer can afford in monthly payments to settle the debt. The debt settlement process typically lasts anywhere between 3-30 months, according to information gained from the company’s website.

Several Available Debt Relief Options

The Debt Management Group provides several different types of debt relief options for its customers. Consumers can choose a debt settlement program to help avoid filing bankruptcy, but this can negatively impact an individual’s credit score. Consumers may also choose to pay minimum monthly payments or consolidate debt. Credit counseling is also offered.

Positive Customer Feedback

The Debt Management Group provides numerous testimonials from satisfied customers on its corporate website. The company also provides proof of past successful debt negotiations as well.

Best Debt Settlement Companies

The Bad

No Accreditations

The Debt Management Group does not appear to have any accreditations from trusted third-party organizations such as the Federal Trade Commission, American Fair Credit Council, or the International Association of Professional Debt Arbitrators.

No Pricing Information

The Debt Management Group does not publicly disclose its fees on its corporate website. Better transparency regarding pricing structure would greatly enhance the customer service experience. Since 2010, debt settlement companies are not legally allowed to charge fees upfront until a debt is fully resolved.

No Money-Back Guarantee

No information is provided regarding an offered money-back guarantee on the company’s website. Many debt settlement companies in the industry typically offer money-back guarantees.

Compare to Top-Ranked Companies

The Bottom Line

The Debt Management Group offers debt relief programs to residents of New York, Connecticut, New Jersey, Minnesota, and Ohio. A number of positive customer testimonials and proof of past successful debt negotiations are provided on the company’s website.

However, the company appears to have no outside accreditations and does not appear to offer its customers a money-back guarantee. The Debt Management Group does not list its fees to the general public.


About The Debt Management Group

The Debt Management Group provides debt consolidation, credit counseling, and debt settlement services. Consumers are able to consolidate loans into one monthly payment in the majority of cases, or at least minimally reduce interest rates. The company can also negotiate with creditors to resolve the debt completely through an agreement for a drastically reduced amount of the currently owed debt. No online information is available on what The Debt Management Group charges for these debt relief services.

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Most Helpful Reviews From The Debt Management Group Customers

  1. User Score
    0
    John
    November 28th, 2016 Bronx, NY
    Worse company ever. Once you sign up they don't return phone calls, give you a status update and take their time to settle with credit cards.Read More
  2. User Score
    9
    stan
    March 15th, 2018 Colorado Springs, CO
    My wife and I entered into a 24 month program with The Debt Management a year ago with a six figure accumulated credit card debt.Since that time,we have been forgiven over 60K in credit card debt and are on our way to financial independence.Their senior advisor,Vincent C.,has been wonderful to work with and is truly knowledgeable,personable,and professional.I would highly recommend this company to others who are seeking relief from a high amount of high-interest credit card debt.Read More

17 The Debt Management Group Reviews

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  1. User Score
    10
    March 3rd, 2019
    1 people found this review helpful!
    This is the best company on the market as far as I’m concerned. Though their knowledge and experience, they were able to settle my account in 1 year. They were honest, knowledgeable, and always on top of any problems that came my way. I would recommend this company every time.
    Read More
  2. User Score
    10
    February 27th, 2019 Seattle, WA
    1 people found this review helpful!
    OMG I can’t believe how much they have helped me. I was in debt for legal fees and had to use credit card to live. When I first went into the program they told me not to worry everything will turn out great. I was a little worried as my credit would be low/bad. With debt over $20k I ended up settling with all creditors and walking away with a winning of a lawsuit of $36k. Debt free, stress free and just a simple monthly payment. I feel to grateful for them.
    Read More
  3. User Score
    10
    January 12th, 2019 Augusta, GA
    1 people found this review helpful!
    I was award $30,000 from a creditor based on a $2000 debt. After settling with my Laywer and paying taxes I received a check for $17000 and the creditor voided the remaining debt and removed that account from my credit report. The Debt Management Group is the real deal and a great team of people that aren’t after your money. In fact after 5 months I had to leave the debt settlement program to avoid termination by my employer because it doesn’t support debt settlement process and they do periodic credit checks. The Debt Management Group still worked on my behave to settle the accounts that were already in progress. Their is no doubt if I remained in the program I would have received another check for a equal or greater amount and my other accounts removed from my credit report.
    Read More
  4. User Score
    10
    November 23rd, 2018
    1 people found this review helpful!
    Right from the start, the team at DMG gave me very clear instructions about the program and was very helpful throughout the whole process. They were always available by phone for questions and assistance. Although I was initially nervous about going this route to deal with my debt, all of my questions were answered fully. Any time I have had any questions throughout the process, they promptly responded. They helped me out of a situation I thought I would never be able to resolve without filing for bankruptcy. I highly recommend this company to anyone seeking this kind of service.
    Read More
  5. User Score
    10
    November 14th, 2018 Ashburn, VA
    2 people found this review helpful!
    I signed up for a 21 month program with The Debt Management Group and was able to get out of all of my debt in 21 months. They did a great job and beat there initial estimates by 3 months. Anytime I had a question I was able to reach them and the enrolling agent even gave me his cell phone number so I can reach him is off hours. I would recommend this company to anyone in need.
    Read More
  6. User Score
    0
    October 29th, 2018
    4 people found this review helpful!
    This place is horrible. They told lies to get me to sign up. Once that got me in, I received zero communication for 14 months. All they cared about was receiving my payment every month.
    I have destroyed my credit and had to put my life of hold while I fix this. Before I signed up with them I had never missed or been late for a payment in my life.
    The lies were told from the start when I asked if this was going to screw up my credit. The response from the salesman(who claims to be a financial advisor) “Nothing I do will hurt your credit”. He used a play on words because it isn’t what he is doing that will screw up my credit. It was me not paying my credit cards bills that screws up my credit. Even though The debt management group is the ones who tell you not to pay your bills. They also tell you to change your address to their address. By doing this you won’t receive any offers a credit card sends you. DO NOT DO THIS!! I missed out on an offer TOUSANDS of dollars less than I actually settled for. Again, all they are concerned about is your payment.
    I was also told that every bit of my monthly payment goes towards my debt until it is paid off. That also is not true. I asked the salesman how the company made money. His response “we make money off investments.” This is also false. They make 22% off of your total debt. No matter how much they settle for. They use many shady sales techniques to get you to sign up and pay them. After the salesman gets you to sign up. They go through a long documents that you sign electronically. It is so long, and they go through it very quickly and get you to press a button to sign. So everything they told me in lies. They covered themselves in the electronic signing. They even make you sign something that says you can’t bring class action lawsuit against them. I went through the documents so fast I didn’t even see that red flag
    The debt management group preys on people in tough situations and take some advantage of them. Anyone can do what they do. If you are thinking about signing up. DON’T DO IT. YOU CAN DO ALL OF THIS ON YOUR OWN. All you have to do is stop paying your credit cards. IT WILL SCREW UP YOUR CREDIT!! But after about 4-12 months your creditors will send you offers of about 20-60% of your total debt. Then you just make arrangements with them how you will make the payments. I have a friend who used to work in the debt management industry and he confirmed my thoughts that this is exactly how it works. He said that because of how unethical it is he didn’t work in that industry very long. This company makes money and does nothing for it. They collected thousands in fees from me and I received 1 phone call in 14 months. Unlike the dozens I got to get me to sign up.
    Read More
  7. User Score
    9
    September 21st, 2018
    2 people found this review helpful!
    The Debt management company Help me. The company help me reach my goal in a time of need. When I talk to them they set my goals for me and they would be on time. I couldn’t ask for nothing else from the company but just help and that’s exactly what they did they help me. I appreciate everything what this company had did to help me if I have to do it all over again this would be the company I would do business with. I appreciate the great work they put forward into my case. Thank you Dad management.
    Read More
  8. User Score
    8
    June 30th, 2018
    4 people found this review helpful!
    This company is really working for me in real time! I have proof from letters I receive from my debtors thanking me for the payments I am making and letting me know balance.
    Read More
  9. User Score
    10
    June 28th, 2018
    4 people found this review helpful!
    I would and have recommend this company to many people. Vincent talked me through everything and explained it in a way I could understand. He answered every question for me. After I began with the company if I have a question someone has always gotten right back to me. I’m half way through my plan and everything has gone exactly like Vincent said.
    Read More
  10. User Score
    10
    April 26th, 2018
    4 people found this review helpful!
    I would recommend the services of the Debt Management Group to anyone. They are very thorough and understanding and in fact settled my indebtedness in 15 months which was actually at a half way point as my original contract was for 30 months. They certainly know the ins and outs of Debt Management
    Read More
  11. User Score
    10
    March 22nd, 2018
    5 people found this review helpful!
    from day 1 i have had excellant services from all debt management personal with any question i ask awnsered in a timely matter with a phone call or email and sometimes when needed both..was always kept updated on my status with my account and when time came to pay off fully it was done quickly with the help from personal that sent me the info i requested and in the end was surprized to recieve refunds for any monies overpaid in a timely matter..thanks again for the professional help i was giving by a great group of workers…
    Read More
  12. User Score
    9
    March 15th, 2018 Colorado Springs, CO
    5 people found this review helpful!
    My wife and I entered into a 24 month program with The Debt Management a year ago with a six figure accumulated credit card debt.Since that time,we have been forgiven over 60K in credit card debt and are on our way to financial independence.Their senior advisor,Vincent C.,has been wonderful to work with and is truly knowledgeable,personable,and professional.I would highly recommend this company to others who are seeking relief from a high amount of high-interest credit card debt.
    Read More
  13. User Score
    9
    February 23rd, 2018 Poughkeepsie, NY
    6 people found this review helpful!
    I contacted the Debt Management Group after receiving a flyer in the mail about debt relief and after having a number of other debt relief programs turn me down for their various loan programs to pay off my debt. i was paying a significant percentage of my monthly income to credit card payments and saw no way to get out of it short of bankruptcy. The Debt Management Group has made the process very simple and easy. I had a lot of initial questions, and they answered all of them to my satisfaction. They promptly answer all of my phone calls and e-mails, and provide monthly statements showing where my money is going. My credit score has taken a hit, but that had already happened anyway, so now I am in the process of paying off all of my credit card debt and then rebuilding my credit.
    Read More
  14. User Score
    10
    February 7th, 2018 Hobbs, NM
    6 people found this review helpful!
    I am glad to leave a review of The Debt Management Group because the entire process has been as a pleasure. In 5 more months I will be free of $24K in credit cards debt. The personnel at The Debt Management Group have always been attentive and professional. I strongly recommend their services.
    Read More
  15. User Score
    10
    February 7th, 2018 Cortez, CO
    6 people found this review helpful!
    After having worked with The Debt Management Group since January 2017, I have been very pleased with the service that I have received. Everyone has been very courteous and helpful. They have helped me to resolve the debt that I had in a lesser amount of time than was originally proposed as the ending date.
    Read More
  16. User Score
    9
    February 6th, 2018 Brooklyn, NY
    6 people found this review helpful!
    I can thank this company enough for all the hard work they did for me. From the first time I spoke with Chris G. about starting this process and how patient he was in answering any and all of my questions, to Patrick and Tanasia, with whom I dealt the most during this journey. Everyone was kind, straightforward, knowledgable and professional. They gave me a reasonable estimate as to when my debt would be paid and were pretty close to the scheduled date. I can’t thank everyone enough for helping me to pay off my debt. Now I can sleep at night!
    Read More
  17. User Score
    0
    November 28th, 2016 Bronx, NY
    8 people found this review helpful!
    Worse company ever. Once you sign up they don’t return phone calls, give you a status update and take their time to settle with credit cards.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
4.8
User Score
8.5
Rank this Company

Ratings Breakdown

Price

% of total debt
Undisclosed

Accreditations

AFCC or IAPDA
None

Free Consultation

is one included?
Yes

Time in Business

total # of years
22 Years

Min. Debt

Min. debt accepted
$10,000

Guarantee

money back guarantee?
Unknown

Number of Reviews

User reviews here on BDC
17

Overall Score

Based on ranking criteria
4.8 /10

Freedom Debt Relief

Compared to industry leader
9.1 /10
Our Score
9.1
User Score
9.0
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
15 Years

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
1,059

Overall Score

Based on ranking criteria
4.8 /10