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Superior Debt Relief Reviews

Reviews of Superior Debt Relief from real customers
(116 verified)

Our Score
7.3
User Score
9.8

See Top Rated

Our Score
7.3
User Score
9.8
Rank this Company

Ratings Breakdown

Price

% of total debt
Avg. 19%

Accreditations

AFCC or IAPDA
IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
17 Years

Min. Debt

Min. debt accepted
$5,000

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
116

Overall Score

Based on ranking criteria
7.3 /10

Freedom Debt Relief

Compared to industry leader
9.1 /10

This Review is maintained by

Review Last Updated: November 15, 2018

Most Helpful Reviews

  1. User Score
    9
    Dwight Ruud
    December 10th, 2014 Elk Grove Village, IL
    Superior went above what they promised to achieve. I believe the results I got were only because I went through a debt relief company. I tried on my own to talk to my creditors but they would not even discuss lowering my debt. I would recommend Superior to people like myself that would have been paying the minimum payments for the next 20 years or more. The only other advise is to remain patient. This doesn't happen overnight, but it does happen.Read More
  2. User Score
    10
    Jeff
    December 2nd, 2014 Hampton, VA
    I was very hesitant in the beginning about doing debt settlement. I thought it would never work for me. I am very glad I chose Superior over all the other companies. Superior gave it to me straight and at an amount I could afford. Marie C. is the best!! Very professional and was always there to answer any questions I had. 10 accounts totaling over $28,000 and 3 years later I am debt free and looking forward to moving on. I would recommend Superior to anyone in need of help in becoming debt free. Thanks Superior!!Read More

The Good

Industry Experience

For nearly 20 years now, Superior Debt Relief (SDR) has been providing debt relief and counseling to people who find themselves in over $5,000 of debt. This is one of the longest-running debt settlement companies in the industry, which leads us to believe they know how to work with creditors and quickly settle debts.

Positive Superior Debt Relief Reviews

Reviewers mention that SDR consultants make them feel informed and at ease about their situation. Almost every review mentions excellent customer service at some point, and most seem completely satisfied with their SDR experience, which is why they have an average user score of 9.8/10. Read more Superior Debt Relief reviews below for detailed descriptions.

Money Back Guarantee

On its website, SDR promises a money back guarantee on their service fees. While we are not sure if the guarantee has an expiration date, we are impressed that they publicize this on their website (most companies do not).

Free Debt Analysis

You can call SDRĀ for a free consultation over the phone. You will never be charged upfront fees.

Best Debt Settlement Companies

The Bad

Missing Major Industry Accreditations

Superior Debt Relief is one of the only major debt settlement companies that lack federal and industry accreditations. While they are accredited with IAPDA, they are not accredited by the AFCC. This lack of accreditation means they are not held to higher industry standards, and that they are not working with debt settlement organizations to better the industry.

Not Available in All States

SDR is only available 28 U.S. states. States not serviced are CT, GA, HI, IL, ID, KS, KY, LA, ME, MT, ND, NH, NJ, OR, RI, SC, TN, UT, VT, WA, WI, WV, and Washington D.C.

Minimum Debt Requirement

You must have over $5,000 in debt to work with Superior Debt. If you have less debt, you should be able to find another settlement company to work with.

Negative Reviews

There are not very many complaints about SDR. One reviewer mentioned she thought debt settlement companies, in general, were too expensive. Some reviews said they wished they had seen results sooner.

Compare to Top-Ranked Companies

The Bottom Line

Not everyone can work with SDR. First of all, they are only available in 29 states. On top of that, you must have at least $5k in debt to even be approved. While SDR has some of the most experience in the debt settlement industry, they are missing key accreditations.

View Top-Rated Companies

Contact Information

Website: superiordebtrelief.com
Email: [email protected]
Hours:
Monday-Thursday 8 AM – 5 PM MST
Friday 8 AM – 4 PM MST
Address:
2625 Redwing Dr. Suite 140
Fort Collins, CO 80526

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116 Superior Debt Relief Reviews

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  1. User Score
    9
    March 12th, 2015
    1 people found this review helpful!
    Very helpful I would recommend to any body to use their services.

    Thank You, Warren A.

    Read More
  2. User Score
    10
    March 11th, 2015 Plymouth, WI
    2 people found this review helpful!
    I was only working my husband lost his job and we were only living what I made I am only waitress
    that why Iam came to you for help and you did great job!
    Read More
  3. User Score
    10
    March 10th, 2015 Detroit, MI
    1 people found this review helpful!
    I am very satisfied with the outcome of my debts being taken care of. It’s nice to go forward with a clean slate and thanks to Amy Hill for her patients and gratitude for helping me through the process
    Read More
  4. User Score
    10
    March 10th, 2015 Sheridan, WY
    2 people found this review helpful!
    Excellent service. Very through and willing to work with you
    Read More
  5. User Score
    10
    March 9th, 2015 Jamaica, NY
    1 people found this review helpful!
    After reading so many wonderful reviews, I decided to give Superior Debt Relief a call. I spoke with a gentleman named Milt. He was very patient, courteous and extremely knowledgeable. I hung up feeling like my very tough situation was going to be handled as easy as possible. So far so great!
    Read More
  6. User Score
    10
    March 9th, 2015 Eureka, CA
    1 people found this review helpful!
    Superior Debt was great . Dee Galla help me through every step of the way and was always checking in with me to make sure every thing was going good and if I needed any thing. The whole process went pretty quick and I am now debt free and my credit rating is back to good. Superior help me when I was over my head in debt and help me see the light at the end of the tunnel. I would highly recommend them to any one that is in need of their services.
    Read More
  7. User Score
    10
    March 6th, 2015 Murfreesboro, TN
    0 people found this review helpful!
    Amy Hill went above and beyond with my file.Everything was done in a very timely manner and it was over before I knew it.Highly recommend to any one with debt issues.5 star rating.
    Read More
  8. User Score
    10
    March 6th, 2015 Pittsburgh, PA
    0 people found this review helpful!
    Superior customer service. Would definitely recommend utilizing thier services.
    Read More
  9. User Score
    10
    March 6th, 2015
    0 people found this review helpful!
    I am so glad that I decided to go with Superior Debt Relief to help me out. It was a three year program and so glad to say I am finished and feel so much better knowing that I am debt free. I appreciate everything they did for me. A big thank you to Priscilla, Les and Marie for everything. I would definately recommend Superior to anyone that needs help with debt.
    Read More
  10. User Score
    10
    March 6th, 2015 Bellevue, WA
    2 people found this review helpful!
    Amy Hill was very helpful. She answered all my questions and was very supportive during the process. There were times that I was getting frustrated with all the phone calls from the credit company and she helped me out. Now I’m “DEBT FREE” ever since Superior Debt Relief helped me out on my last settlement.
    Read More
  11. User Score
    9
    January 7th, 2015 Reading, PA
    2 people found this review helpful!
    Superior Debt was a blessing. My wife and I had found ourselves in a hole with mounting debt and no way out. I don’t remember how I found Superior Debt, but I’m glad I did.

    From setup until my final payment, everyone at Superior Debt was wonderful to work with. My advisor Les helped me throughout the program and worked with me when we hit some rough spots. It took a little longer than I had hoped to get through, but last fall we were done.

    Thanks to everyone that helped along the way we are in a much better place now then we were at the beginning. I would recommend Superior Debt to anyone that finds themselves in the same position I was.

    Read More
  12. User Score
    10
    December 17th, 2014 Durand, WI
    2 people found this review helpful!
    Superior Debt is an awesome company. When Marie told me, it was finished 2 1/2 years of guilt, shame, and relief came to an end. I felt I could stand proud as I had worked hard and saved to get all my debts taken care of. I have learned a lot and am now in the recovery phase of the program! Thank you Marie Chamberlain for all your help! You are AWESOME!
    Read More
  13. User Score
    10
    December 10th, 2014 Lake City, SC
    0 people found this review helpful!
    I have been with Superior Debt company for 2 years + and it has been wonderful dealing with them. I will miss Les Britingham when he retires but I am confident that who ever takes his place will do great!!
    Read More
  14. User Score
    9
    December 10th, 2014 Elk Grove Village, IL
    0 people found this review helpful!
    Superior went above what they promised to achieve. I believe the results I got were only because I went through a debt relief company. I tried on my own to talk to my creditors but they would not even discuss lowering my debt. I would recommend Superior to people like myself that would have been paying the minimum payments for the next 20 years or more. The only other advise is to remain patient. This doesn’t happen overnight, but it does happen.
    Read More
  15. User Score
    10
    December 9th, 2014 Las Vegas, NV
    3 people found this review helpful!
    There are a lot of companies who advertise their ability to help with debt relief. But it’s hard to imagine a company as competent and thorough as Superior Debt Relief.

    Yes, they professionally negotiate fair settlements that are always agreed upon by the client before finalizing. Yes, they possess a great knowledge of the entire process. Yes, they understand the nuances of the credit organizations which helps to foster healthy relations.

    But, Superior Debt doesn’t brag about the client relationships they nurture so well. You get to find that out when you sign up for their services. Rarely, if ever, have I dealt with an organization that does the following so well:

    -Provide a website that is simple to use and let’s you know where you stand all the time.

    -Return phone calls promptly and timely. Although 99% of the time you are able to reach your intended party almost immediately.

    -Proactively communicate via email (and phone) to appraise the client of updates and expectations.

    -Thoroughly and completely answer all questions with clear succinct answers. No matter how many times you ask the same question over and over, it’s patiently answer with a high degree of detail and information.

    I was assigned to a Customer Service Representative named Marie Chamberlain. I have corresponded with Marie for the last two years and I am continually blown away by her extremely high level of service and expertise. She has made this endeavor enjoyable and rewarding, while providing the peace of mind clients truly want and need.

    I highly recommend Superior Debt Relief without hesitation. It has been a pleasure working with Marie and the entire organization.

    BF

    Read More
  16. User Score
    9
    December 8th, 2014 West Babylon, NY
    3 people found this review helpful!
    The thought of being a single mom in a debt crisis was the most horrifying period of my life. After being a good provider during the period when we were all living above our means to a financially broken, desperate woman fighting to keep my home. After reading a great book “Debt Free Millionaire” the author specifically recommended Superior Debt Services by name. From the very beginning the team at SDS made me hopeful and although I had a big nut to pay every month I was able to live within my means and recover. Marie was with me every month when I needed her or just needed to better understand the process.

    I was a rough 3 years, but a lesson financial responsibility that I will never forget and have been able to pass on to my kids.

    THANK YOU SDS!!

    Read More
  17. User Score
    9
    December 2nd, 2014 Orrville, OH
    2 people found this review helpful!
    I personally had a really good experience with Superior Debt Services. They were very helpful and understanding and they never made me feel bad about the situation I was in… I would like to thank all the SDS Staff, and especially Les, who helped me get back on my feet! I really appreciate everything you’ve done for me!
    Read More
  18. User Score
    10
    December 2nd, 2014 Hampton, VA
    1 people found this review helpful!
    I was very hesitant in the beginning about doing debt settlement. I thought it would never work for me. I am very glad I chose Superior over all the other companies. Superior gave it to me straight and at an amount I could afford. Marie C. is the best!! Very professional and was always there to answer any questions I had. 10 accounts totaling over $28,000 and 3 years later I am debt free and looking forward to moving on. I would recommend Superior to anyone in need of help in becoming debt free. Thanks Superior!!
    Read More
  19. User Score
    10
    December 2nd, 2014 Darien, CT
    5 people found this review helpful!
    On my initial call I felt that I received detailed info on what the process would be for me. Once I started and was told exactly what I needed to do I felt like I was in capable ‘hands’ and a feeling of relief overcame me just knowing that I was on my way to becoming debt-free.
    Throughout the process Marie was very good in updating my status via e-mail and phone calls. She walked me through solving any problems that occurred.
    Additionally, I am so grateful to her for recommending John Wilson of Colorado Credit Repair who currently is helping me with ironing out my credit report.
    I’m very please with the service and results I recieved from Superior Debt and would recommend them to anyone who may be having debt problems.
    Read More
  20. User Score
    10
    December 2nd, 2014 Minneapolis, MN
    3 people found this review helpful!
    Did a an awesome job settling accounts and even after program has ended still willing to help repair credit. Highly recommend for those looking to become debt free and education on how to continue to be free from the credit card handcuffs.
    Read More
  21. User Score
    10
    December 2nd, 2014 Roanoke, VA
    0 people found this review helpful!
    I recommend this company for help with getting your financial situation in check. They are supportive every step of the way. The feeling of completing the program and have less debt is amazing. I had the best credit counselor you could have, Amy Hill is phenomenal. Thank you Superior Debt Relief and Amy Hill !
    Read More
  22. User Score
    10
    November 25th, 2014 Chandler, AZ
    0 people found this review helpful!
    From the beginning of my inquiry to the moment I am “Debt free”. I only experienced “excellent service”. Thank you to a great Company you have.
    But, an additional Thanks to Dee Galla! She was always there to help each time I had questions or difficulty and would always have the answers! Thank you again!
    Read More
  23. User Score
    10
    November 24th, 2014 Bismarck, ND
    0 people found this review helpful!
    We reviewed several different companies before we chose Superior Debt. They were there along the way, when we needed to readjust our amounts, or needed options. At one point we joked and thought we should put Amy on our Christmas card list. They were an excellent company to partner with and helped us reach our goals. Thank you Superior for giving us financial freedom and relieving our financial debt burden. Dave and Laurie
    Read More
  24. User Score
    10
    November 24th, 2014 Medford, WI
    0 people found this review helpful!
    I have nothing but great things to say about Superior Debt and our counselor, Amy. She was able to settle 6 of our accounts within the first 18 months, and now we are down to just 3 more in our last year in the program. Her communication is always timely and she does a great job answering all of our questions.
    Read More
  25. User Score
    10
    November 24th, 2014 Atlanta, GA
    0 people found this review helpful!
    Les was an excellent rep for over 3 years. he handled my questions and issues in a timely manner and was always available to help. He made the process much more bearable. Thank you Les.
    Read More
  26. User Score
    10
    November 23rd, 2014 Dallas, GA
    0 people found this review helpful!
    Superior service and always willing to help with anything I need. All my debt paid in a manner that I could afford
    Read More
  27. User Score
    10
    November 23rd, 2014 Newton, NC
    0 people found this review helpful!
    This company is great. Friendly people who listen and do not judge. They are willing to work with you, and help you get back on track. If you choose to go this route, highly recommend thses guys!
    Read More
  28. User Score
    10
    November 22nd, 2014 Fairfield, CA
    0 people found this review helpful!
    I was very satisfied with the service this company has provided. Dee Galla was very helpful and sincere in helping me solve my credit problems. Her follow-up phone calls were made on a timely basis. She is always ready to provide guidance and suggestions. I am glad that I signed up with Superior Debt Relief.
    Thank you.
    Read More
  29. User Score
    9
    November 22nd, 2014 Excelsior, MN
    0 people found this review helpful!
    Debt Solutions helped us get out of a losing battle with credit cards. They worked with us every step and kept us up to date on what was happening with each account. Les Brittingham was great.

    Thanks againn
    Edie and Stewart Rosenberg

    Read More
  30. User Score
    9
    November 22nd, 2014 Logansport, IN
    1 people found this review helpful!
    When we started this program we were in debt that there no way of seeing a light at the end of the tunnel. with amys help we our a lot better finacialy now than we were. im very greatfull for all the help at superioir debt.

    the Birnells

    Read More
  31. User Score
    9
    November 22nd, 2014 Omaha, NE
    1 people found this review helpful!
    superior not only helped me with my debit problems they were there for me when I was going through the death of my husband. Amy with superior was so nice and worked hard to help us get our credit card debit taken care of. I couldn’t of become debit free without them. I found out there are good people in the world and I would recommend their services. Thanks again Amy for everything.
    Read More
  32. User Score
    10
    November 21st, 2014 Arlington, MA
    0 people found this review helpful!
    I was very satisfied with my experience with Superior Debt.
    They were very considerate of my wishes and requests.
    Every individual that I dealt with was very professional and friendly.
    Read More
  33. User Score
    10
    November 21st, 2014 San Francisco, CA
    0 people found this review helpful!
    Having no debt is a relief and Superior Debt Service helped me a lot. Special thanks to Amy Hill for doing a great job in walking me through the process and keeping me updated with my accounts. Special thanks also to Matt Forbes for setting me up on this terrific service.
    Read More
  34. User Score
    10
    November 21st, 2014 Olalla, WA
    0 people found this review helpful!
    This service was very helpful to me to get me out of my credit card debt. They were upfront and helpful in settleing it for me and answering any questions or concerns I had along the way. They helped lift the rock off my shoulders.
    Read More
  35. User Score
    10
    November 21st, 2014 Denver, CO
    0 people found this review helpful!
    We had 14 CC accounts, they are know all settled. I worked with Marie, she’s right on top of things and kept the communication line open. We have learned not to depend on CC for foolish spending. Paying with cash!!
    I have no more sleepless nights, creditors calling YEAH!!
    Thanks to the entire staff at Superior Debt Relief. I would recommend to anyone.
    Read More
  36. User Score
    10
    November 21st, 2014 Minneapolis, MN
    1 people found this review helpful!
    Marie did a great job! I would have never been able to get out of debt without their service. They were very courteous and professional.
    I would highly recommend Superior debt services.
    Read More
  37. User Score
    10
    November 21st, 2014 Toledo, OH
    1 people found this review helpful!
    I went into this process with a lot of fear, as I’d never had these problems before; but it turned out to be a really smooth experience. I had two different account managers working with me over the course of about 8 months, and both were very professional and helpful. I can’t imagine ever having ever to need such a service; but I would recommend this to anyone who finds themselves in a similar financial situation!
    Read More
  38. User Score
    10
    November 21st, 2014 Orange Park, FL
    0 people found this review helpful!
    Superior Debt was a lifesaver for Me. Everything that they said would happen did happen. 7 credit cards and $22,000 all paid off within 3 yrs. I would and I do let people know what a Great experience I had. And the people are that on the other end of the line are Wonderful as well. My favorite is Les, I can’t Thank Them enough.
    Read More
  39. User Score
    10
    November 21st, 2014 Charlotte, NC
    0 people found this review helpful!
    I had 11 accounts and with the help of dee all were settled in 3 years.That took a load off me both finical an mental.Now I can learn from my mistakes and live within my means.THANKS TO SUPERIOR DEBT RELIEF
    Read More
  40. User Score
    10
    November 21st, 2014 Toledo, OH
    1 people found this review helpful!
    Superior Debt Relief saved our lives! We were literally drowning in credit card debt. In less than two years all of our debt was settled. Superior were professional and did not make us feel guilty for our past spending decisions. We highly recommend their services.
    Read More
  41. User Score
    10
    November 21st, 2014 Broomfield, CO
    0 people found this review helpful!
    We had an amazing experience. Our credit was not detroyed when going through Superior Debt Relief. It was supposed to take 5 years to clear our debt and they helped us clear up our debt in 3 years. They are amazing and so helpful.
    Read More
  42. User Score
    10
    November 21st, 2014 Newtown, CT
    0 people found this review helpful!
    Les and his team did a great job helping me to settle my remaining credit card debt. The process was seamless, professional and effective. When flexibility was necessary on their part, they were more than they were great in helping me to problem solve. I would highly recommend Superior Debt Relief to anyone facing a mountain of credit card debt and looking for an effective solution to work through and end the debt.
    Read More
  43. User Score
    9
    November 21st, 2014 Griffin, GA
    0 people found this review helpful!
    Superior Debt was awesome to work with. They made a difficult time manageable. Only reason for a 9 instead of a 10 is that I have a hard time giving my whole situation a top score. Glad Superior was there to give me some direction.
    Read More
  44. User Score
    9
    November 21st, 2014 Cape Coral, FL
    2 people found this review helpful!
    Staff friendly and helpful. It was a great weight lifted from me. It was a long haul but without their help I would still be asea with debt. They guide you thru the whole ordeal – are compassionate and understanding. Thank you Superior Debt Relief.
    Read More
  45. User Score
    10
    November 20th, 2014 New York, NY
    2 people found this review helpful!
    I was over 30 thousand dollars in debt when I came to you. I was maxed out on every credit card and had no where to turn. Your team slowly and painlessly led me through a debt reduction program that was fair for me and, ultimately, fair to my creditors. Within 5 years I was debt free. I am forever grateful to this wonderful group of people who are looking out for me and you. Keep that in mind; there is no ulterior motive, they just want to make you credit free; And credit free you will be if you work with them!
    Read More
  46. User Score
    9
    November 20th, 2014 Sarasota, FL
    2 people found this review helpful!
    I feel that Superior Debt helped my finiancial situation with professionalism and willingness to help without going the easy route and filing for bankruptcy. Superior Debt gave me the opportunity to make monthly payments and resolve my debt without consequences. Thankyou Superior Debt!
    Read More
  47. User Score
    10
    November 20th, 2014 Chico, CA
    1 people found this review helpful!
    Very Professional. Kept in contact with me through the whole process. Always courteous and informative. Amy Hill was excellent in her correspondence and never judged me. I referred my coworker and she is pleased also.
    Read More
  48. User Score
    10
    November 20th, 2014 Litchfield, CT
    0 people found this review helpful!
    Had a great experience..affordable monthly payments..any questions I had were always answered quickly..and now my debt is paid off
    Read More
  49. User Score
    9
    November 20th, 2014 Riverview, FL
    1 people found this review helpful!
    Very professional organization. Easy to work with and good communication.
    Read More
  50. User Score
    8
    November 20th, 2014 Port Richey, FL
    1 people found this review helpful!
    Les doing very good job on my credit card debt for years.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
7.3
User Score
9.8
Rank this Company

Ratings Breakdown

Price

% of total debt
Avg. 19%

Accreditations

AFCC or IAPDA
IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
17 Years

Min. Debt

Min. debt accepted
$5,000

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
116

Overall Score

Based on ranking criteria
7.3 /10

Freedom Debt Relief

Compared to industry leader
9.1 /10
Our Score
9.1
User Score
9.0
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
15 Years

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
962

Overall Score

Based on ranking criteria
7.3 /10