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#5
Superior Debt Relief Services Reviews

Superior Debt Relief

Superior Debt Relief has some of the most experience in the debt settlement industry; they lack multiple key accreditations.

Our Score
8.2
User Score
9.8

Talk to a Debt Counselor   1-(888) 287-2943

Our Score
8.2
User Score
9.8
Rank this Company

Ratings Breakdown

Price

% of total debt
Avg. 19%

Accreditations

AFCC or IAPDA
IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
17 Years

A+

Min. Debt

Min. debt accepted
$5,000

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
155

This Review is maintained by

Review Last Updated: November 17, 2016

Superior Debt Relief provides consumers with debt negotiation and debt settlement services – an alternative to bankruptcy. This company aims to get clients out of debt in 12 to 36 months – faster than many other settlement companies. The biggest drawback to Superior Debt Relief is that they lack industry accreditations.

Rank Chart
Price (% of debt)
Smallest Debt Accepted
Review

#1

15-25%
$7,500

#2

15-25%
$7,500

#3

15-25%
$7,500

#5
Superior Debt Relief Services Reviews

Avg. 19%
$5,000

The Good

Industry Experience

For nearly 20 years now, Superior Debt Relief (SDR) has been providing debt relief and counseling to people who find themselves in over $5,000 of debt. This is one of the longest running debt settlement companies in the industry, which leads us believe they know how to work with creditors and quickly settle debts.

Positive Superior Debt Relief Reviews

Reviewers mention that SDR consultants make them feel informed and at ease about their situation. Almost every review mentions excellent customer service at some point, and most seem completely satisfied with their SDR experience, which is why they have an average user score of 9.8/10. Read more Superior Debt Relief reviews below for detailed descriptions.

Money Back Guarantee

On its website, SDR promises a money back guarantee on their service fees. While we are not sure if the guarantee has an expiration date, we are impressed that they publicize this on their website (most companies do not).

Free Debt Analysis

You can call SDR for a free consultation over the phone. You will never be charged up front fees.

The Bad

Missing Major Industry Accreditations

Superior Debt Relief is one of the only major debt settlement companies that lacks federal and industry accreditations. While they are accredited with IAPDA, they are not accredited with the AFCC. This lack of accreditation means they are not held to higher industry standards, and that they are not working with debt settlement organizations to better the industry.

Not Available in All States

SDR is only available 28 U.S. states. States not serviced are: CT, GA, HI, IL, ID, KS, KY, LA, ME, MT, ND, NH, NJ, OR, RI, SC, TN, UT, VT, WA, WI, WV, and Washington D.C.

Minimum Debt Requirement

You must have over $5,000 in debt to work with Superior Debt. If you have less debt, you should be able to find another settlement company to work with.

Negative Reviews

There are not very many complaints about SDR. One reviewer mentioned she thought debt settlement companies in general were too expensive. Some reviews said they wished they had seen results sooner.

Compare to the top rated debt relief companies

The Bottom Line

Not everyone can work with SDR. First of all, the are only available in 29 states. On top of that, you must have at least $5k in debt to even be approved. While SDR has some of the most experience in the debt settlement industry, they are missing key accreditations.

If this does not bother you, we recommend you call Superior Debt Relief to learn more (if you qualify). If you do not qualify, or you want to work with an accredited debt settlement company, read about our Top Recommended Debt Settlement Providers.

Contact Information

Website: superiordebtrelief.com
Email: [email protected]
Hours:
Monday-Thursday 8AM – 5PM MST
Friday 8AM – 4PM MST
Address:
2625 Redwing Dr. Suite 140
Fort Collins, CO 80526

How Much Does Superior Debt Relief cost?

About 19% of debt enrolled, but varies by state.
If you go with Superior Debt Relief’s settlement program, you will be charged a percentage of the amount of debt you enroll. Even if the debt goes up by the time you start the program, the company will still honor the original balance amount rather than increasing the fee. You can expect to pay about 19% of the debt amount that you enroll. However, this percentage rate varies from state to state so you’ll need to ask about your state’s specific rate during your consultation.

Are There Any Up-Front Fees?

There are no up-front fees

Can I Get A Free Consultation?

Yes. Superior Debt Relief offers a free consultation.

Does Superior Debt Relief Offer A Money-Back Guarantee?

Clients may cancel from the program at any time without penalty or obligation. Superior makes it clear that all the money that the customer puts into savings is wholly owned by the customer, not the company. If Superior is not able to settle an account to your liking, your money is yours to keep and the company will not collect payment for that account.

What Types of Debt Does Superior Debt Relief Work With?

They work with unsecured debt only, as do most other settlement companies. Secured debts, or debts in which a creditor holds something of value as collateral, cannot be added to your settlement program because such debts are rarely negotiable. However, Superior is willing to help you resolve what you owe on the balance of secured loans if the collateral is repossessed or foreclosed.

About Superior Debt Relief

Superior Debt Relief was established in 1998 in order to ethically help consumers lower their credit card debt while encouraging them to develop smart financial habits. The company has even lobbied Congress for consumer advocacy legislation. To back up its claims as a customer centered company, Superior Debt Relief has been able to maintain an ‘A’ rating from the BBB.

Time in Business

17 Years. They have been assisting debtors since 1998.  The company has membership in several professional organizations, such as the International Association of Professional Debt Arbitrators and the United States Organization of Bankruptcy Alternatives.

BBB

The BBB gave Superior Debt Relief an A+ rating on the basis of Superior’s length of time operating, marginal number of complaints, and the responses to those complaints. In one instance, Superior made a noble effort to make reparations for a perceived wrong by a customer even though the customer was proven to be in the wrong. The company didn’t pursue the rightful collection of over $1,000 because of the customer’s personal financial hardship. It’s refreshing to hear about a company that truly cares about its clients—not just about money.

Debt Education

Superior provides excellent debt education through monthly newsletters, an informative website, and with professional financial advice for clients. The monthly newsletter contains money-saving tips and ideas and a spotlight on a current client’s unique story of struggle and progress in debt reduction. There is a decent archive of financial articles on the website with clear explanations about how debt settlement works.  The website explains the Fair Debt Collection Practices Act (FDCPA) so customers know what rights they have and what they can do if the law isn’t being followed.

Perhaps on of our favorite features is a really great debt calculator: it gives you the numbers and timelines that other calculators have, but it also tells you, “with the amount of interest you are paying, you could have bought…” The calculator can compute figures for your credit card debts, but also your secured debts such as car loans and mortgage loans. Additionally, once clients are freed from their debts through Superior’s settlement program, they will be provided with expert advice on remaining debt-free, building a financially secure future, and improving credit ratings.

Mobile Friendly

They offer a mobile app with a debt calculator, blog posts, multiple other education resources, company information and much more. The website is updated regularly—something that far too many companies lack— which gives this company major points for being current.  With some work on their Facebook and Twitter pages, the folks at Superior Debt Relief could be connecting with their customers even more than they do with the monthly newsletter.

Services Available

They offer debt settlement, negotiating with your creditors to minimize your total debt so that you end up paying only a fraction. The company points out that with consolidation programs, on the other hand, you are still paying 100% of your total debt (plus fees to the debt management company), even if it is at a lower interest rate. Additionally, consolidation programs usually take much longer than do settlement programs. So while settlement is Superior’s only service, settlement is exactly the type of relief that many debtors are looking for.

Minimum Debt Accepted

Individuals with at least $5,000 of unsecured debt are candidates for their program. Debtors considering a settlement program will have the most success if the majority of their debt is outstanding credit card debt, because it is the most negotiable. Customers should also have a monthly budget so they can faithfully make payments, as well as a genuine commitment to avoid bankruptcy.

Online Dashboard

Clients have access to their accounts online to see what is happening at any time. There is also a lot of correspondence with representatives from the company via phone, email and postal mail. Clients have the option to choose how often and what form of communication they receive. The minimum that the company will reach out to you is once a month, yet there is often more communication needed depending on what is happening with your account and your creditors.

Accreditations

*Superior is not accredited with the AFCC, however,  they are BSI certified. BSI is the body that runs the AFCC certifications. They are IAPDA (International Association of Professional Debt Arbitrators) accredited members.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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155 Superior Debt Relief Reviews

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  1. User Score
    10
    July 30th, 2015 Louin, MS
    5 people found this review helpful!
    I was very satisfied with superior debt. Dee was amazing and always kept me informed as to what was going on with my accounts at all times! Everyone I delt with was very friendly and helpful! I would definitely recommend this company to anyone!!
    Read More
  2. User Score
    8
    June 24th, 2015 Chapel Hill, NC
    1 people found this review helpful!
    Everything they did was what they said they would do. Everyone was very kind and I would use them again.
    Read More
  3. User Score
    10
    June 15th, 2015 TX
    1 people found this review helpful!
    I was very pleased with the job well done.
    Read More
  4. User Score
    10
    June 2nd, 2015 Wilmington, NC
    1 people found this review helpful!
    I’m so thrilled with Superior Debt. The service was recommended to me by a close friend and I’m so grateful that she pointed me in the right direction. They handled my situation perfectly. I worked with Amy Hill and she always responded quickly and thoroughly to my plethora of questions. Her advice was spot on, communication was always clear and the program went just as she said it would. The process was relatively stress free and I’m so grateful to be done. I wish I had participated sooner. For so many years, my debt created so much stress in my life. I’m so glad to put that behind me with Superior’s excellent help.
    Read More
  5. User Score
    10
    May 29th, 2015 Middle River, MD
    1 people found this review helpful!
    Thank you Superior Debt Relief Services. When I came to your company, I was drowning in debt of over $50,000 and that was only what I could bring to the settlement company and had another $10,000 in a credit union credit card. It was a painful and challenging journey to make. I had excellent credit, but I could barely make the monthly payments and had no money left after paying the bills. I had to make some type of decision as I was waking up in the middle of the night for this burden weighed heavily on my mind. The debt was all I could think about, so I made the decision and went with Superior. It was a struggle at times to make the monthly payment we agreed upon but I knew I could do it. The company was very responsive and encouraging. I have finally completed the program and am now debt free except for my mortgage. These past few years have changed the way I live my life financially and am more frugal in making purchases. The only monthly debt I have now is my mortgage and am credit card debt free. I was able to retire and now am quite comfortable financially. I would encourage anyone who is struggling and suffering with financial debt to do something positive and call Superior to to begin a process that will change your life. The decision I made a few years ago was one of the best I’ve made in my life. Thanks again Marie and kudos to you and your staff.
    Read More
  6. User Score
    5
    May 1st, 2015 Denver, CO
    3 people found this review helpful!
    So far so average. They have good customer service but would like better results.
    Read More
  7. User Score
    10
    April 21st, 2015 Houghton Lake, MI
    3 people found this review helpful!
    Superior was a god send for us. They took us from a bad state of affairs to normal life again. We ended a little early and a little under budget, so that was a bonus. They did what they said they would do and more. All folks we worked with were great. Thank you all.
    Read More
  8. User Score
    10
    April 20th, 2015 Mooresville, NC
    3 people found this review helpful!
    Marie was very helpful throughout the process. I was in a bad situation and Superior was there to help. I can’t say enough of Marie. She was very professional from start to finish.I would highly recommend Superior Debt Services to anyone who wants to reduce their debt and gain control of their finances. I was always treated with the utmost respect & courtesy.
    Read More
  9. User Score
    10
    March 13th, 2015 Brooklyn, NY
    3 people found this review helpful!
    Before deciding on Superior Debt Relief, I checked the Better Business Bureau for reviews and feedback. Superior received some high ratings which is a must for me. From the first day I was treated with such respect and I felt I made the right choice. milt Berger was handling my account and I must say he was so nice and patient with me. He explained everything to me and was always around when I had questions and concerns. I am glad I made the right choice in getting out of debt. Thank you Milt for all your help. I highly recommend this website and company for anyone looking to get out of debt.
    Read More
  10. User Score
    9
    March 12th, 2015
    0 people found this review helpful!
    Very helpful I would recommend to any body to use their services.

    Thank You Warren Adams

    Read More
  11. User Score
    10
    March 12th, 2015 Manitowoc, WI
    0 people found this review helpful!
    I got excellent service and every one was very helpful. I would recommend this company to anyone for their debt relief services.
    Read More
  12. User Score
    10
    March 11th, 2015 Plymouth, WI
    0 people found this review helpful!
    I was only working my husband lost his job and we were only living what I made I am only waitress
    that why Iam came to you for help and you did great job!
    Read More
  13. User Score
    10
    March 11th, 2015 Hammondsport, NY
    0 people found this review helpful!
    Amy @ Superior debt was an amazing person to work with on my debt issues. She was very compassionate with any problems or issues that would arise in my life. The firm is very informative and leaves nothing out. I would recommend there ability to help anyone out there, that are honest & that need to clean up there debts. They have proven to get the job with integrity & honesty. I can’t say enough, thank them enough or express my gratitude to the entire company. Thank-You again.
    Sincerely
    Sharon Meyer & family
    Read More
  14. User Score
    10
    March 10th, 2015 Detroit, MI
    0 people found this review helpful!
    I am very satisfied with the outcome of my debts being taken care of. It’s nice to go forward with a clean slate and thanks to Amy Hill for her patients and gratitude for helping me through the process
    Read More
  15. User Score
    10
    March 10th, 2015 Sheridan, WY
    1 people found this review helpful!
    Excellent service. Very through and willing to work with you
    Read More
  16. User Score
    10
    March 10th, 2015 Clearlake, CA
    0 people found this review helpful!
    I went into debt due to family circumstances that were beyond my control. I called Superior Debt for help. I was directed to Dee Galla who has been very helpful and knowledgable. I am now debt free and very thankful for the great help of Dee and Superior Debt. I would highly recommend Superior Debt to anyone who has or is in financial circumstances and to Dee especially. Thank you and God bless you all.
    Read More
  17. User Score
    10
    March 9th, 2015 Jamaica, NY
    0 people found this review helpful!
    After reading so many wonderful reviews, I decided to give Superior Debt Relief a call. I spoke with a gentleman named Milt. He was very patient, courteous and extremely knowledgeable. I hung up feeling like my very tough situation was going to be handled as easy as possible. So far so great!
    Read More
  18. User Score
    10
    March 9th, 2015 Sheboygan, WI
    2 people found this review helpful!
    I approached Superior debt services in a state of panic, my financial situation was collapsing around me. From the moment they answered the phone I was made to feel safe, much less anxious, and I knew I was not alone. they were always there when I needed them. I felt like I had been sailing a sinking ship for a long time and just when I thought I was running out of boat, they had me right where I needed to be. Every step is dry land now. Thank you Superior Debt.
    Read More
  19. User Score
    10
    March 9th, 2015 Eureka, CA
    0 people found this review helpful!
    Superior Debt was great . Dee Galla help me through every step of the way and was always checking in with me to make sure every thing was going good and if I needed any thing. The whole process went pretty quick and I am now debt free and my credit rating is back to good. Superior help me when I was over my head in debt and help me see the light at the end of the tunnel. I would highly recommend them to any one that is in need of their services.
    Read More
  20. User Score
    10
    March 6th, 2015 Murfreesboro, TN
    0 people found this review helpful!
    Amy Hill went above and beyond with my file.Everything was done in a very timely manner and it was over before I knew it.Highly recommend to any one with debt issues.5 star rating.
    Read More

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Step 1: Introduction

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Our Score
8.2
User Score
9.8
Rank this Company

Ratings Breakdown

Price

% of total debt
Avg. 19%

Accreditations

AFCC or IAPDA
IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
17 Years

A+

Min. Debt

Min. debt accepted
$5,000

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
155
Our Score
9.4
User Score
9.6
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
14 Years

A+

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
284