Superior Debt Relief provides consumers with debt negotiation and debt settlement services – an alternative to bankruptcy. This company aims to get clients out of debt in 12 to 36 months – faster than many other settlement companies. The biggest drawback to Superior Debt Relief is that they lack industry accreditations.
For nearly 20 years now, Superior Debt Relief (SDR) has been providing debt relief and counseling to people who find themselves in over $5,000 of debt. This is one of the longest running debt settlement companies in the industry, which leads us believe they know how to work with creditors and quickly settle debts.
Positive Superior Debt Relief Reviews
Reviewers mention that SDR consultants make them feel informed and at ease about their situation. Almost every review mentions excellent customer service at some point, and most seem completely satisfied with their SDR experience, which is why they have an average user score of 9.8/10. Read more Superior Debt Relief reviews below for detailed descriptions.
Money Back Guarantee
On its website, SDR promises a money back guarantee on their service fees. While we are not sure if the guarantee has an expiration date, we are impressed that they publicize this on their website (most companies do not).
Free Debt Analysis
You can call SDR for a free consultation over the phone. You will never be charged up front fees.
Missing Major Industry Accreditations
Superior Debt Relief is one of the only major debt settlement companies that lacks federal and industry accreditations. While they are accredited with IAPDA, they are not accredited with the AFCC. This lack of accreditation means they are not held to higher industry standards, and that they are not working with debt settlement organizations to better the industry.
Not Available in All States
SDR is only available 28 U.S. states. States not serviced are: CT, GA, HI, IL, ID, KS, KY, LA, ME, MT, ND, NH, NJ, OR, RI, SC, TN, UT, VT, WA, WI, WV, and Washington D.C.
Minimum Debt Requirement
You must have over $5,000 in debt to work with Superior Debt. If you have less debt, you should be able to find another settlement company to work with.
There are not very many complaints about SDR. One reviewer mentioned she thought debt settlement companies in general were too expensive. Some reviews said they wished they had seen results sooner.
How Much Does Superior Debt Relief cost?
About 19% of debt enrolled, but varies by state.
If you go with Superior Debt Relief’s settlement program, you will be charged a percentage of the amount of debt you enroll. Even if the debt goes up by the time you start the program, the company will still honor the original balance amount rather than increasing the fee. You can expect to pay about 19% of the debt amount that you enroll. However, this percentage rate varies from state to state so you’ll need to ask about your state’s specific rate during your consultation.
Are There Any Up-Front Fees?
There are no up-front fees
Can I Get A Free Consultation?
Yes. Superior Debt Relief offers a free consultation.
Does Superior Debt Relief Offer A Money-Back Guarantee?
Clients may cancel from the program at any time without penalty or obligation. Superior makes it clear that all the money that the customer puts into savings is wholly owned by the customer, not the company. If Superior is not able to settle an account to your liking, your money is yours to keep and the company will not collect payment for that account.
What Types of Debt Does Superior Debt Relief Work With?
They work with unsecured debt only, as do most other settlement companies. Secured debts, or debts in which a creditor holds something of value as collateral, cannot be added to your settlement program because such debts are rarely negotiable. However, Superior is willing to help you resolve what you owe on the balance of secured loans if the collateral is repossessed or foreclosed.
About Superior Debt Relief
Superior Debt Relief was established in 1998 in order to ethically help consumers lower their credit card debt while encouraging them to develop smart financial habits. The company has even lobbied Congress for consumer advocacy legislation. To back up its claims as a customer centered company, Superior Debt Relief has been able to maintain an ‘A’ rating from the BBB.
Time in Business
17 Years. They have been assisting debtors since 1998. The company has membership in several professional organizations, such as the International Association of Professional Debt Arbitrators and the United States Organization of Bankruptcy Alternatives.
The BBB gave Superior Debt Relief an A+ rating on the basis of Superior’s length of time operating, marginal number of complaints, and the responses to those complaints. In one instance, Superior made a noble effort to make reparations for a perceived wrong by a customer even though the customer was proven to be in the wrong. The company didn’t pursue the rightful collection of over $1,000 because of the customer’s personal financial hardship. It’s refreshing to hear about a company that truly cares about its clients—not just about money.
Superior provides excellent debt education through monthly newsletters, an informative website, and with professional financial advice for clients. The monthly newsletter contains money-saving tips and ideas and a spotlight on a current client’s unique story of struggle and progress in debt reduction. There is a decent archive of financial articles on the website with clear explanations about how debt settlement works. The website explains the Fair Debt Collection Practices Act (FDCPA) so customers know what rights they have and what they can do if the law isn’t being followed.
Perhaps on of our favorite features is a really great debt calculator: it gives you the numbers and timelines that other calculators have, but it also tells you, “with the amount of interest you are paying, you could have bought…” The calculator can compute figures for your credit card debts, but also your secured debts such as car loans and mortgage loans. Additionally, once clients are freed from their debts through Superior’s settlement program, they will be provided with expert advice on remaining debt-free, building a financially secure future, and improving credit ratings.
They offer a mobile app with a debt calculator, blog posts, multiple other education resources, company information and much more. The website is updated regularly—something that far too many companies lack— which gives this company major points for being current. With some work on their Facebook and Twitter pages, the folks at Superior Debt Relief could be connecting with their customers even more than they do with the monthly newsletter.
They offer debt settlement, negotiating with your creditors to minimize your total debt so that you end up paying only a fraction. The company points out that with consolidation programs, on the other hand, you are still paying 100% of your total debt (plus fees to the debt management company), even if it is at a lower interest rate. Additionally, consolidation programs usually take much longer than do settlement programs. So while settlement is Superior’s only service, settlement is exactly the type of relief that many debtors are looking for.
Minimum Debt Accepted
Individuals with at least $5,000 of unsecured debt are candidates for their program. Debtors considering a settlement program will have the most success if the majority of their debt is outstanding credit card debt, because it is the most negotiable. Customers should also have a monthly budget so they can faithfully make payments, as well as a genuine commitment to avoid bankruptcy.
Clients have access to their accounts online to see what is happening at any time. There is also a lot of correspondence with representatives from the company via phone, email and postal mail. Clients have the option to choose how often and what form of communication they receive. The minimum that the company will reach out to you is once a month, yet there is often more communication needed depending on what is happening with your account and your creditors.
*Superior is not accredited with the AFCC, however, they are BSI certified. BSI is the body that runs the AFCC certifications. They are IAPDA (International Association of Professional Debt Arbitrators) accredited members.
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