Progressive Debt Relief is a debt settlement agency located in Winter Springs, Florida. Since 2005, the company has been assisting customers improve its financial situations through debt settlement, refinancing, and consolidation services. Free consultations and educational resources are provided to interested consumers. There are no upfront fees charged to consumers until a debt is completely resolved with a creditor.
Progressive Debt Relief does not appear to offer a money-back guarantee to its customers and there is no pricing information for provided services on its corporate website. The company does not have any known accreditations, awards, certifications, or accolades from industry authorities posted on its website either. Progressive Debt Relief has a poor Better Business Bureau rating after a large number of consumer complaints over the past three years.
Online Education Center
Progressive Debt Relief offers a comprehensive education center on its corporate website. Consumers are able to access information on credit cards, saving, foreclosures, debt management plans, and more. Customers can access their online account anytime for updates and are also assigned an account manager to provide any needed assistance.
Free Personal Financial Analysis
A professionally trained counselor will review a client’s financial data an
d create a personal financial analysis for debt resolution. The analysis focuses around the client’s monthly budget in order to determine affordability in debt repayment. Consumers can expect to pay a monthly payment towards debt reduction. The company will refer consumers to trusted third-party debt settlement providers.
No Upfront Fees
Progressive Debt Relief does not charge upfront fees to consumers nor does it charge monthly administrative fees in debt repayments. No debt settlement company is legally allowed to charge upfront fees, unless it offers attorney-based services.
Poor BBB Rating
Progressive Debt Relief has an F rating with the Better Business Bureau (BBB). There were 33 consumer complaints filed against the company over the last three years. Fourteen complaints were filed in the last year alone and the company is not BBB accredited.
No Pricing Disclosure
Progressive Debt Relief does not publicly disclose its pricing structure for services on its corporate website. The company also does not appear to provide a money-back guarantee either. The majority of complaints filed with the Better Business Bureau dealt with unexpected fees charged to consumers. Consumers state in these complaints that they were not informed by representatives of these charges upon enrollment.
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