With over $25 million in settled debts, PCS brings proven expertise to the table. Although they lack key industry accreditations we look for, they also boast a much lower cost than most of the competition.
PCS Debt Relief has a broad offering, as reported on their website. They provide a wide array of services related to debt management and relief. Although they offer several product options, company representatives reported that they mainly handle debt consolidation, rather than settlement services.
Their debt settlement program was designed to help clients reduce the amount of their total unsecured debt to be paid back to creditors. Consumers may take advantage of a free consultation where a debt analyst will review the financial situation to determine a plan and budget suiting the unique financial needs of each candidate.
Settlement services prices vary and fees will be charged anywhere between 15 to 20 percent of the total amount clients save during the settlement process. They guarantee 100% satisfaction to each of their clients and work strictly on a performance based model, as regulated by the FTC.
What sets this company apart is their lack of requirement to open a trust or dedicated savings account in order to save funds. This allows clients to be completely independent with their finances while an experienced advisor guides them attain the financial literacy needed to remain financially independent. When a settlement is reached clients will be expected and held fully responsible to pay back the settled amount after the agreement is made.
On average clients see their first settlement resolved between 3 to 6 months, although this varies and is dependent on the total amount of debt along with the status. For example, the amount of the debt, the last payment made, or the length of time debts have been in collections, among other factors. The objective is to have all the enrolled amounts settled within 18 months.
PCS Debt Relief has a highly informative website with FAQ and company model videos, educating the prospective and current client about their process and procedures. These are relatively short in length and full of helpful information. We enjoy the transparency provided within their readable FAQ page, which outlines procedures, how fees are assessed, what to expect, and the potential risks in enrolling with a debt relief company.
Highlights to this company include:
- 15% to 20% of amount saved
- Free consultation
- A+ BBB rating
- $25 million in debt settled
One of our biggest concerns with the company is their minimum $20,000 required amount of debt to be enrolled into their settlement program. Alongside this factor, consumers are not required to open a trust or dedicated account to save funds for negotiation. While this leaves clients with full independence of where their money goes, with $20,000 minimum and a reduction by up to 50 percent, this would require clients to come up with a quick $10,000 if they have not proven financial responsibility to set away funds.
This company also lack professional accreditation such as those with the AFCC and IAPDA.
Time in Business
5 years. They’ve been in business since 2010.
A+ rating. PCS Debt Relief is accredited with the Better Business Bureau and has a superior rating. There are three positive customer reviews on the site. The rating from the BBB is based upon the length of time which PCS Debt Relief has been operating, as well as the lack of customer complaints. The positive reviews are not cited as potentially or artificially raising the rating with the BBB.
There is a lot of space taken on the website to explain the pros and cons of each of PCS Debt Relief’s products and services. The videos are well done and informative, without being the latest cure for insomnia. The information is accurate and honest. This company is transparent with their customers and acknowledges the hard reality of debt and its effects on people’s lives. This approach is refreshing when compared to many other companies who feel as though they must only share the sunshine and rainbows, rather than including the rainstorm which caused the rainbows in the first place.
No. Their website is not mobile friendly.
16024 Manchester Rd
Ellisville, MO 63011-2195
Monday – Friday 9:00am – 5:00pm
Minimum Debt Accepted
No, there is no customer portal to access any information, features or account statuses. We were told however, that they send out frequent emails to keep their clients abreast of what is going on with their accounts, as well as clients having contact information for their counselor at all times.
No, they do not have an AFCC or IAPDA accreditations, though we were told that they have all licensing required and they are bonded.
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