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Oak View Law Group

Free Consultation, Helpful Online Member Portal

Our Score
5.3
User Score
10.0

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Our Score
5.3
User Score
10.0
Rank this Company

Ratings Breakdown

Price

% of debt saved
25%

Accreditations

AFCC or IAPDA
None

Free Consultation

is one included?
Yes

Time in Business

total # of years
8 Years

A

Min. Debt

Min. debt accepted
$500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
2

This Review is maintained by

Review Last Updated: July 6, 2016

Since 2007 the California based law firm, Oak View Law Group, has been offering financial management services, including debt consolidation, debt management, credit repair, and bankruptcy services. Among these services, the company specializes in debt settlement helping consumers slash outstanding debt and getting them on the track to financial freedom. 

Rank Chart
Price (% of debt)
Smallest Debt Accepted
Review

#1

15-25%
$7,500

#2

15-25%
$7,500

#3

15-25%
$7,500

#10
oak_view_law_group_review

25%
$500

The Good

Getting and staying out of debt is a practice and Oak View Law Group (OVLG) provides their clients with debt settlement services in a 5 stage process. Because they are a law group, consumers can rest assured all settlement laws will be followed by a panel of attorneys guiding their clients each step of the way.

The 5 stage process begins with clients getting set up with a financial coach who will analyze the entire financial situation to determine which option is best. Should debt settlement be the decision, the coach will then define fee structures and program details to be signed on a contractual agreement. Stage 3 provides the client with the agreement as well as access to a secure portal where they are personally able to monitor their cases. Stage 4 of this process brings a Client Relationship Analyst into the picture who opens a dedicated bank account through Bank of America where an agreed upon amount will be placed into the account on a monthly basis. Stage 5 opens the door to the negotiation process with the client’s creditors where debts are settled at usually around 40% savings. At least 30% of the total debt for one creditor must be accumulated in the dedicated account in order for an OVLG representative to negotiate settlement.

Fees for settlement are steeper than other settlement companies we have reviewed, however OVLG is not simply a settlement company; they are a law firm with practiced attorneys providing complete legal assistance with each case. Outlined on their website is a list of 10 qualities their attorneys possess to get their clients out of debt, including knowing all collection laws by heart and how to flawlessly execute the plan and manage the collectors.

Unsecured debt may be enrolled into the program, such as credit cards, those outrageous payday loans, collection accounts, and medical bills.

Some additional pros to this company include:

  • Money-back guarantee – including any fees
  • 6 month to 4 year debt free settlement program
  • Free consultation – several hours of operation
  • Detailed information – transparency every step of the way
  • Several areas of practice – from settlement to bankruptcy; wills to trusts
  • Guides and tools – debt calculators to blogs and newsletters, and infographics

The Bad

With only 4 complaints filed and closed in 2015, this seems it should render a higher grade, as the complaint volume is low. Many of the complaints are those of clients and/or consumers who did not fully understand the contract and the fee scheduling.

IAPDA is an important certification process for debt specialist to undergo. It covers the debt laws and debt relief legislation. Although these are attorneys at law, it seems not all employees are IAPDA certified, such as their analysts or other personnel.

Things to consider:

  • Credit score may drop
  • Clients will pay taxes on settled debt of more than $600
  • Secured debt such as mortgages and federal student loans do not qualify for settlement

The Bottom Line

Oak View Law Group resides in California, but is able to service clients across the country. While they offer many different types of services, they specialize in debt settlement. Our concerns include lack of accreditations and their pricing. We recommend looking for a company with lower prices and more accreditations.

Click Here for Our Top Recommended Debt Settlement Providers.

Price

Price varies depending on the plan you choose. According to the phone agent, for credit card consolidation, each account is levied a fee of $50 per month. Monthly fees are charged depending upon type of program and debt amount, requesting a consultation is the best way to get the most accurate picture of charges. There are no monthly fees charged for debt settlement and the cost was 25% of the amount saved out of the original outstanding balance.

Up-Front Fees

For debt consolidation services, you will be charged the monthly fee the first month so there is an up-front fee. Amounts depend on the program you’re involved in and the amount of debt you have. No fees are charged up front for settlements services.

Free Consultation

Yes. There is a free consultation available to let you know whether you have qualified for one of their programs and which program will be the best solution for your specific situation.

Time In Business

OVLG opened their doors in 2007. They’ve been in business for 8 years.

BBB Rating

Oak View Law Group has a A rating with the Better Business Bureau.

It is important to note that all complaints have been closed with the BBB. OVLG has worked to resolved customers complaints with them and has no issues outstanding.

Debt Education

Debt calculators and sample creditor letters are provided online. Also online is their “transparent”client page. Customers are given a log-in to their own account showing the status of payments made, creditors and payoff amounts. There’s a unique feature called “infographics” that visually represents pathways and choices depending upon the debt situation.

Money Back Guarantee

The website states they provide a 100% money back guarantee. However, in further research and in speaking with the phone agent, strict conditions are indicated that must be met before a consumer can expect total cost reimbursement. The 100% guarantee was also confirmed during the live chat: “first you see your debts getting paid off, then you pay us our fee”. Money-back guarantee is not available for all services. Some fees are non-refundable.

Unsecured vs. Secured Loans

Unsecured debt only.

Mobile Friendly

OVLG offers a mobile friendly website.

Cancellation Policy

No charges are made for any cancellations other than what has already been paid, and fees owed on the account. You must send notice via email.

Contact Information

Live chat is available on their website.

E-Mail:

  • For any complaints: [email protected]
  • For customer service: [email protected]
  • For all other questions: [email protected]

They promise on their site to reply to emails within 24 working hours.

Address:

8421 Auburn Blvd Ste 145
Citrus Heights, CA 95610

or

1200 Emerson St
Palo Alto, CA 94301

Business Hours:

Open seven days a week.

8 am to 9 pm West Coast

9 am to 9 pm East Coast

Services Provided

This is a law firm, so they do offer multiple other services, but in terms of debt relief, these services are available: Debt settlement, debt consolidation, credit repair, bankruptcy, automatic stays of collection and more. Although on the website it mentions that they offer debt management services, we were informed via live chat that Oak View recently discontinued this option.

Minimum Debt Accepted

Minimum debt accepted is $500. During live chat, we were told it is $800. Both are considerably lower than other debt relief operations.

Online Dashboard

An online dashboard is available to Oak View Law Group members. In the account, users can view signed creditor paperwork, edit personal information, view their credit analysis, submit support requests, add notes to the account, and more.

CPFC Certified

Since Oak View Law Group is a law office that does debt settlement, their employees are not CPFC certified. However, all work is done under the supervision of a certified attorney.

ISO Certified

Oak View Law Group is a law office and is not ISO certified.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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2 Oak View Law Group Reviews

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  1. User Score
    10
    March 13th, 2015 Irvine, CA
    5 people found this review helpful!
    Amazing. I had no idea what to do and researched my options. I found OVLG and called- the person I spoke to reassured me and worked with me. I joined, signed and faxed my paperwork in then was assigned a client relationship manager- Sandra, who worked tirelessly for me and had to put up with sometimes daily SKYPE messages. All were answered within the hour with politeness and reassurance. Bottom line is that you will not be alone or far from someone who will listen to you and make you feel like a human who probably made a mistake (or several) but never like a deadbeat. They can help you out of the hole you might be in. You can trust them.
    Read More
  2. User Score
    10
    November 6th, 2014 Providence, RI
    3 people found this review helpful!
    Ive had 2 different occasions that ive need help from Oakview Law Group,. The first time i was hesitant, since i knew nothing of the company. After discussing my issues with Mark, i trusted what he told me and went with the company. It was the best decision i could have made. In a small amount of time, Mark cleared up all of my issues and worked with creditors to make things more manageable and finally paid them off. I am in the process of now working with Steve for different issue than the first time, but once again, i couldnt have found a better company. He has worked with me and kept me up to date on everything he is doing. I highly recommend this company . VERY trusting and will get the job done for you.
    Read More

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
5.3
User Score
10.0
Rank this Company

Ratings Breakdown

Price

% of debt saved
25%

Accreditations

AFCC or IAPDA
None

Free Consultation

is one included?
Yes

Time in Business

total # of years
8 Years

A

Min. Debt

Min. debt accepted
$500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
2
Our Score
9.4
User Score
9.6
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
14 Years

A+

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
284