Global Client Solutions operates as a third-party payment processor for consumers currently enrolled in debt settlement programs throughout the United States. The account management company was founded in 2003 and is headquartered in Tulsa, Oklahoma. Global Client Solutions offers consumers a Dedicated Account savings solution to help them reduce and settle their outstanding debts.
Global Client Solutions does not appear to have any outside awards, accreditations, or accolades from industry leaders, neither does it have a rating from the Better Business Bureau at this time, as the debt settlement company’s profile is being reviewed and updated. The company does not offer a money-back guarantee on its products and services and there is mainly negative feedback online concerning the overall customer service Global Client Solutions provides.
Global Client Solutions provides consumers with an online Dedicated Account that can be accessed anytime day or night. This savings account allows consumers to safely accumulate, disburse, and track funds for debt settlement purposes. All accounts established through Global Client Solutions are fully insured by the FDIC.
Debt Relief Program
Global Client Solutions helps consumers settle outstanding debt through a Special Purpose Account in its debt relief program. The company withdraws a specific agreed amount monthly for the consumer’s bank account and deposits it in the Special Purpose Account to be disbursed to creditors. Creditors are allowed to see the account balance only to assist in the execution of settlements for accrued debts.
Full Customer Service Support
The account management company provides a toll-free phone number on its corporate website where consumers can contact a customer service representative during normal business hours with any questions they may have. Customers are given a Settlement Advisor to contact if any issues arise during the debt settlement process.
No Debt Negotiation Services
Global Client Solutions does not offer negotiation services to help consumers reduce the total amount of debt owed. It appears to only provide a special account where consumers can manage funds and learn how to control their spending patterns.
Illegal Upfront Fees
Global Client Solutions was charged with an enforcement action in 2014 from the Consumer Financial Protection Bureau (CFPB). The CFPB claimed that the company alleged charged illegal upfront fees to consumers since late 2010. Global Client Solution was asked to halt all illegal activity and pay consumers over $6 million in relief and $1 million in civil penalties.
Numerous Processing Fees
Global Client Solutions has received numerous complaints and a lawsuit filed against it for the various fees involved in its processing services. According to a 2011 lawsuit, plaintiffs stated that signing a special purpose account application authorized the company to charge a one-time account fee of $9, a $9.85 monthly service charge, and $15 per wire transfer. Other various fees were also involved as well.
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