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Freedom Debt Relief

Freedom Debt Relief offers debt settlement to those with over $7500 in unsecured debt. Become debt-free in 24-48 months

Our Score
9.1
User Score
9.1

Call for a Consultation:   1-(855) 403-4319

Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,212

This Review is maintained by

Review Last Updated: October 10, 2019

Freedom Debt Relief is one of the largest, most recognized debt settlement companies in the debt relief industry. Since 2002, they’ve worked with over 60,000 people (hablan español) and resolved over $10 billion in debt.

Because they are a large company, they have relationships with many of the most prominent credit card companies and will negotiate with them on your behalf to resolve your debt for less than what you owe. The easiest way for them to do this is to highlight financial hardship (although it is not the only way).

Going through the settlement process with any company will have a negative impact on your credit. However, if the alternative is bankruptcy, debt settlement will have a shorter impact on your credit report. To see exactly how the debt settlement process works, see “What is Debt Settlement?”.

Pros

Customer Reviews

Overall, Freedom Debt Relief reviews seem to report satisfaction with the courteous, encouraging, and professional customer service they’ve received from the debt settlement firm and express appreciation that there is no upfront fee charged to settle debts. Freedom Debt Relief is the largest debt settlement company in the country for a reason: customers are happy with the work they do and the money they save.

Debt Settlement Cost

Unlike other debt settlement companies that charge fees before settling any debts, Freedom Debt Relief doesn’t charge a monthly payment or any fees until the debt negotiation is over and they obtain a settlement offer.

Freedom Debt Relief charges an average of 15-25% of the total debt enrolled as a fee for their services, which is reasonably priced when compared to the fees of other companies. Clients are provided with a 24/7 online debt management dashboard to help them towards the goal of resolving their debt in 24-48 months, which is fairly average within the industry.

Industry Experience and National Accreditations

With senior executives sitting on the American Fair Credit Council, it should come as no surprise that the company holds major industry accreditations, including being a founding member of the AFCC as well as accreditation by IAPDA, which means the debt settlement company abides by industry best practices and ethics. Freedom Debt Relief has been helping people with debt settlement since 2002 and is one of the more experienced companies in the debt settlement industry.

Freedom Debt Relief employs over 2,000 people. There are only about a dozen debt settlement companies that employ anywhere close to this many people. The fact that Freedom Debt Relief employs over 2,000 people speaks to their resources and effectiveness.

Excellent Services

Money-back guarantee. Freedom Debt Relief ensures their services with a money-back guarantee to ease any concerns clients might have about the quality of its services.

Consultation with tax debt agent. Also available is a free consultation and no upfront fees.

Find the best solution. The goal of Freedom Debt Relief as stated on their website is to, “Ensure people have all the information they need to make informed choices about solving their debt problems — even if the choice they make isn’t Freedom Debt Relief.” This promise from the company should give consumers confidence as they approach Freedom Debt Relief to either to improve their financial situation and decide on a debt repayment plan.

Customized plan. Each person who works with Freedom Debt Relief will get a customized debt management plan that fits their budget. The company’s goal is to relieve all debt in 24-48 months. This timeframe is standard in the debt settlement industry.

Speak with a Freedom Debt Relief representative
  About Freedom Debt Relief
How much money can I enroll? $7,500 - $100,000 of unsecured debts
How long will it take? 24 to 48 months
What are the upfront fees? No upfront fees
How much will it cost? 15% - 25% of the debt you enroll (paid after settlements)
How will I save? Varies
Consumer Rating 9/10

Cons

Not Available in All States

The company isn’t able to provide a truly national debt relief solution, as it is only available in 38 states and Washington D.C. The states the company does not service include CO, HI, IL, ND, NJ, OR, RI, SC, VT, WA, WV, WY. Those in debt cannot sign up for freedom debt unless they plan to settle at least $7,500 in unsecured debt.

Potentially High Prices

Hiring Freedom Debt Relief as your debt settlement solution may end up costing about 25% of the total debt that you enroll. While it could be as low as 15% (an excellent price), it is somewhat concerning that the fees could be higher. While working with Freedom Debt Relief can help customers out of debt, it also can potentially hurt consumers’ credit ratings. We recommend getting a quote from the company before you begin.

Customer Complaints

If you read through the Freedom Debt Relief reviews we have below, you’ll notice almost every single one is positive. However, there are still a few complaints some customers have about Freedom Debt Relief:

  • Aggressive creditors during negotiation that are difficult to ignore
  • Taking longer to settlement accounts than estimated
  • Not prepared for Freedom Debt Relief’s fees

Our Recommendation

Freedom Debt Relief has a reputation for professional conduct and high levels of customer satisfaction. The company holds all major industry accreditations and has over a decade of experience settling unsecured debts and creditor negotiation. Those in debt need to realize that working with any debt settlement company will have a negative impact on your credit. Our only concern with Freedom Debt Relief is that consumers may be able to find a company with a debt settlement service that has lower fees. If you owe over $7,500 in debt and live within their service area, we recommend Freedom Debt Relief. Find out if they can help with your debt in a free consultation: 1-(855) 403-4319

Skip to Freedom Debt Relief customer reviews


What is Debt Settlement?

There are many types of debt relief people can sign up for: Debt management plan, debt consolidation, debt settlement, bankruptcy, or trying to lower your debt on your own. Debt settlement is when you pay a company, like Freedom Debt Relief, to negotiate with your creditors: your credit card companies, private student loan company, medical bill collectors, etc. This option is for those who are barely keeping up with their minimum payments, or who are falling behind. Your debt settlement company will settle your account with these creditors at a fraction of what you actually owe – so no more interest and now more trying to keep up with minimum payments. Here is a very simplified step-by-step outline of the process:

  1. Sign up with a debt settlement company. You don’t pay them until a debt is settled.
  2. Stop making payments on your credit cards or to other creditors.
  3. Start saving as much as you can in a separate savings account in order to pay one lump sum to each creditor.
  4. After some time, your debt settlement company negotiates with each creditor to take a lower sum than what is owed. For example, if you owe $10,000 on your AMEX, your debt settlement company may be able to negotiate a settlement of $5,000 to $8,000. Visit Freedom Debt Relief’s website and see what they can do for you.
  5. Your debt settlement company will repeat this process with each creditor until you are debt-free.

Debt Settlement vs Debt Consolidation

For a full description of debt settlement, please read, “What is Debt Settlement?” above. Debt consolidation is any process where you combine debts from multiple creditors and pay off debt at a reduced interest rate. Doing so gives you a lower monthly payment, which shortens the time it takes to pay back your debts and reach financial freedom. This can be done with a debt consolidation company, personal loan, or 0% balance transfer credit card.

With debt consolidation, you pay back the full amount you owe and typically see a positive or neutral effect on your credit. With debt settlement, you or a debt relief company come to an agreement with your creditors to only pay back a fraction of what you owe. The process will hurt your credit.

Debt Settlement vs Personal Loan

First, debt settlement programs are not a loan. Settlement companies will reach a debt resolution with your creditors and you will be responsible for paying each creditor back in a lump sum.

A personal or consolidation loan can be taken out to immediately pay back each of creditors and settle your debt. You would then make payments on to your personal loan company instead of making payments to each creditor. Usually, the interest rate on a personal loan is lower than the interest rate owed on credit cards.

Debt Settlement vs Bankruptcy

Out of all the debt relief services offered, bankruptcy provides the most debt reduction and will damage your credit the most – and stay with your credit history for 10 years. When you file for bankruptcy, you will go to federal court where a judge will determine if you can pay back your creditors or not (and if so, how much). Debt settlement can usually be handled outside of court (typically with a lawyer or company). It is a negotiation reached between you and your creditors to pay less than what you owe. It negatively impacts your credit history for 7 years.

Freedom Debt Relief FAQs

How Much Does Freedom Debt Relief Cost?

Price varies depending on various features. The main features taken into account are the creditor you’re working with, the state you live in and the amount of debt you have. After all is said and done, you can expect to pay 15-25% of your total enrolled debt. Their website states the following:

“If you choose to enroll in a Freedom Debt Relief Program, Freedom charges a fee that depends on a number of things, including the state you’re in, the amount of debt you’re enrolling, and other factors. But, in general, if you enroll in a standard 36 month program, in most cases your fee works out to approximately 6-8% of your total enrolled debt per year. And the most important thing to remember is that there is absolutely NO FEE RISK to you – we guarantee that you will pay NO FEES for your debt relief services until we successfully resolve a debt for you.”

The review of program details will include:

  • Average time for settlements.
  • How some creditors can be more aggressive
  • How delinquent each debt is
  • How drafting monthly can impact the success of completing the program
  • What options we have for when creditors call our clients too much
  • What options we have for if a client gets sued

Are There Any Up-Front Fees?

No. Any debt settlement company charging up-front fees is not acting in accordance with the law. Under the Federal Trade Commission Act, no company is to practice up-front fees as of 2010.

Can I Get A Consultation?

Yes, they offer a free debt consultation. Calling in and speaking with a debt help specialist will give you the ability to determine the best path to success in your specific situation. While they can give you very helpful information without you divulging too many specific, they can give you the most effective help when you give them more specific information. The consultation in no risk and you won’t be locked into anything by calling.

Does Debt Settlement Hurt My Credit Score?

Yes, signing up for any debt settlement plan will have a negative effect on your credit score because you will become delinquent on your accounts. However, never being able to pay off thousands in debt will also have a negative impact on your credit score, albeit much less. The goal of debt settlement is to get rid of your debt and give you a chance to rebuild your credit score and future financial path.

Does Freedom Debt Relief Offer A Money-Back Guarantee?

Yes. Any money deposited into the trust account will go directly back to the client, minus the monthly fees charged. These fees will be determined once the applicant qualifies for the program and total debt is assessed.

What Types of Debt Does Freedom Debt Relief Work With?

Freedom Debt Relief deals with unsecured debt (credit cards, medical bills, household bills, some private student loans, etc). They cannot settle secured debt (mortgages, auto loans, some personal loans, etc).

Does Freedom Debt Relief Have a Mobile App?

Freedom Debt Relief does not have a mobile app. Their desktop site is helpful and easy to navigate, but you won’t be able to navigate as easily on your phone.

Freedom Debt offers clients online access where you cannot only check on your debt settlement account at any time, but you can contact them through it as well. The representative we spoke with indicated that they are available 24 hours a day, 7 days a week.

What is the Minimum Debt They Accept?

$7,500

Are They Accredited?

Yes, this business is AFCC  and IAPDA accredited.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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Call our recommended rep over at Freedom Debt Relief below.

1-(855) 403-4319

1,212 Freedom Debt Relief Reviews

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  1. User Score
    6
    August 6th, 2014 El Sobrante, CA
    1 people found this review helpful!
    Great service at times. I do not get replies when I forward creditors correspondence.
    Read More
  2. User Score
    8
    August 2nd, 2014 Troy, MI
    0 people found this review helpful!
    I have had good response from this company on all but one occasion. Could not seem to get a straight answer on one call.
    Read More
  3. User Score
    9
    August 1st, 2014 Staten Island, NY
    0 people found this review helpful!
    very satisfied so far. the program works like it was explained., questions are answered promptly, and
    representatives are polite.
    Read More
  4. User Score
    8
    August 1st, 2014 Brook Park, OH
    0 people found this review helpful!
    could do better on telling what is paid off
    Read More
  5. User Score
    8
    August 1st, 2014 Clinton Township, MI
    0 people found this review helpful!
    i have had mostly good interventions with everyone with the eception of one who didt help me and i called back and the next one did what i needed so i am moslly stisfied
    Read More
  6. User Score
    10
    August 1st, 2014 Baltimore, MD
    0 people found this review helpful!
    FDR has provided me with great settlements so far and a lot of stress free days. I’m not very good when it comes to trusting people, but thank God for leading me to FDR. You always know what is going on with your accounts because they keep you informed. I certainly would recommend them to others.
    Read More
  7. User Score
    8
    August 1st, 2014 Livingston, TX
    0 people found this review helpful!
    I don’t believe anyone is perfect but I have been very satisfied with the exception of one incident. I believe it was the agent and not the company. So far everything has moved along at a good pace, I look forward to continuing at this pace.
    Read More
  8. User Score
    8
    August 1st, 2014 North Attleboro, MA
    0 people found this review helpful!
    I am very pleased with FDR. They saved me
    $ 8,000.00 so far.. one account down .two to go…
    Read More
  9. User Score
    5
    July 31st, 2014 Yorktown, VA
    1 people found this review helpful!
    I like the access of account and the graphics but communication as to what is going on with my account is lacking. I just wish that it was explained a little better.
    Read More
  10. User Score
    0
    July 15th, 2014 Battle Creek, MI
    2 people found this review helpful!
    I would not tell anyone to go with this company. Wish I had never hooked up with them. They don’t tell you until it happens that the credit card company can still take you to court and they leave you hanging. At one time we had to make the payments to freedom debt and 3 credit cards that took us to court. We tried at that time to get the payment lowered to help cover for that and was told to bad. We lost one of our jobs and went from 32,000 down to 12,000 and tried to get the payment lower and they would not lower it. We had to call them to stop taking payments after the term was over and took two months to get the overpayment back. They turned out to be worse then the credit card companys were.
    Read More
  11. User Score
    0
    July 10th, 2014 Massillon, OH
    2 people found this review helpful!
    Terribly overcharged. Ended up getting taken to court by 2 credit card companies even though Freedom assured me that this would not happen! On top of that, lied to me about the tax issues. Any amount charged off is considered income. I was told there is a form to claim insolvency. This did not work.
    Read More
  12. User Score
    9
    July 2nd, 2014 Hendersonville, NC
    5 people found this review helpful!
    You have helped me a lot but you are not good at keeping in touch when there is a problem. If I don’t find something amiss myself I don’t hear from you. Think you should be more on top of things
    Read More
  13. User Score
    10
    June 28th, 2014 Campbellsville, KY
    0 people found this review helpful!
    Yes FDR is Awesome they have help me out a lot and they do what they say, I have one more debt to settle and I am done. They are a great help and have wonderful customer service. They are A+
    Read More
  14. User Score
    9
    June 24th, 2014 Millbrae, CA
    0 people found this review helpful!
    They’ve been a tremendous help, and their fees are extremely reasonable. I agree with others though- they don’t acknowledge receipt of faxes anymore. They do contact me when a Settlement is in the works though.
    Read More
  15. User Score
    9
    June 22nd, 2014 Chillicothe, MO
    1 people found this review helpful!
    9
    Read More
  16. User Score
    10
    June 7th, 2014 Houston, TX
    0 people found this review helpful!
    Love this company. highly recommended. they make you feel like family.
    Read More
  17. User Score
    10
    June 1st, 2014
    1 people found this review helpful!
    FDR is absolutely amazing. I’ve been with them for a year and half now. I enrolled 6 cards 3 have been settled. Only 3 left. Thanks FDR!
    Read More
  18. User Score
    10
    May 6th, 2014 Pleasant Grove, UT
    0 people found this review helpful!
    I have nothing but great things to say about Freedom Debt Relief. They’ve helped me completely turn my financials around. Whenever I call and have questions, the staff are always incredibly helpful and professional. I will continue to recommend freedom to anyone looking to get out of debt.
    Read More
  19. User Score
    10
    April 29th, 2014 Pleasant Grove, UT
    0 people found this review helpful!
    No more sleepless nights for me worrying about how to get out from under this huge credit card debt. One call to Freedom Debt Relief and my worries were over. They did all the work all I had to do was to make sure I made the payments on time. If you are Sleepless in Seattle, San Fran, LA, Denver, Chicago, Detroit, Boston, Cleveland, Philly, DC, Richmond, Atlanta, Miami, New Orleans, Dallas, Phoenix call Freedom Debt Relief and get some rest.
    Read More
  20. User Score
    10
    April 29th, 2014 Pleasant Grove, UT
    0 people found this review helpful!
    I just had my first settlement and it feels good. !! I am so impressed with Freedom. Any question or concern I have is taken care of on the spot. I have no worries with them and I love the that they are fighting for me. They really do care!! Thanks you guys for being in my corner.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,212
Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,212