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Freedom_Debt_Relief

Freedom Debt Relief

Ideal Customer: over $15,000 in debt

Our Score
9.1
User Score
9.1

Call For Free Consultation:   1-(855) 403-4319

Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,137

This Review is maintained by

Review Last Updated: June 19, 2019

The Good

Freedom Debt Relief Highlights
  • Only pay once you receive a debt settlement
  • The company has been In business since 2002
  • Settlement service only requires you to settle a minimum of $15k
  • The company offers a credit counseling service
Great Industry Experience and Accreditations

With senior executives sitting on the American Fair Credit Council, it should come as no surprise that the company holds major industry accreditations, including being a founding member of the AFCC as well as accreditation by IAPDA, which means the debt settlement company abides by industry best practices and ethics. Freedom Debt Relief has been helping people with debt settlement since 2002 and is one of the more experienced companies in the debt settlement industry.

As we mentioned in our the introduction, Freedom Debt Relief employs over 2,000 people. There are only about a dozen debt settlement companies that employ anywhere close to this many people. The fact that Freedom Debt Relief employs over 2,000 people speaks to their resources and effectiveness.

Excellent Services

Freedom Debt Relief ensures their services with a money-back guarantee to ease any concerns clients might have about the quality of its services. Also available is a free consultation, no upfront fees, and one debt consultant throughout the debt settlement program.

The goal of Freedom Debt Relief as stated on their website is to, “Ensure people have all the information they need to make informed choices about solving their debt problems — even if the choice they make isn’t Freedom Debt Relief.” This promise from the company should give consumers confidence as they approach Freedom Debt Relief to either to eliminate credit card debt or to improve their financial situation.

Each person who works with Freedom Debt Relief will get a customized debt management plan that fits their budget. The company’s goal is to relieve all debt in 24-48 months. This timeframe is standard in the debt settlement industry.

Potentially Low Prices

Unlike other debt settlement companies that charge fees before settling any debts, Freedom Debt Relief doesn’t charge any fees until the debt negotiation is over and they obtain a settlement offer.

Freedom Debt Relief charges 15-25% of the total debt enrolled as a fee for their services, which is reasonably priced when compared to the fees of other companies. Clients are provided with a 24/7 online debt management dashboard to help them towards the goal of resolving their debt in between 24-48 months, which is fairly average within the industry.

Positive Freedom Debt Relief Reviews

Overall, clients of Freedom Debt Relief seem to report satisfaction with the courteous, encouraging, and professional customer service they’ve received from the debt settlement firm and express appreciation that there is no upfront fee charged for the debt settlement service.

Get started with Freedom Debt Relief

The Bad

Limited Availability

The company isn’t able to provide a truly national debt relief solution, as it is only available in 33 states and Washington D.C. The states the company does not service include CT, GA, HI, IL, KS, ME, MS, NH, NJ, ND, OR, RI, SC, VT, WA, WV, OH, and WY. Those in debt cannot sign up for freedom debt unless they plan to settle at least $15,000 in unsecured debt.

Potentially High Prices

Hiring Freedom Debt Relief as your debt settlement solution may end up costing about 25% of the total debt that you enroll. While it could be as low as 15% (an excellent price), it is somewhat concerning that the fees could be higher. While working with Freedom Debt Relief can help customers out of debt, it also can potentially hurt consumers’ credit ratings. We recommend getting a quote from the company before you begin.

Negative Customer Reviews

Some consumers have expressed dissatisfaction with the length of time it takes to forgive the debt, but this is often an indication of a client’s inability to pay more quickly and a large amount of money owed to the original creditor.

The Bottom Line

Freedom Debt Relief has a reputation for professional conduct and high levels of customer satisfaction. The company holds all major industry accreditations and has over a decade of experience settling unsecured debts. Our only concern with Freedom Debt Relief is that consumers may be able to find a company with a debt settlement service that has lower fees. If you owe over $15,000 in debt and live within their service area, we recommend Freedom Debt Relief.

Contact Information

Website: freedomdebtrelief.com
Email: Contact Form
Address:1875 South Grant Street, Suite 400 San Mateo, CA 94402
Freedom Debt Relief Hours: Monday-Friday 5 AM – 8:30 PM PST; Saturday 9 AM – 1 PM
*You can also call and leave a message with Freedom Debt Relief at any time

How Much Does Freedom Debt Relief Cost?

Price varies depending on various features. The main features taken into account are the creditor you’re working with, the state you live in and the amount of debt you have. After all is said and done, you can expect to pay 15-25% of your total enrolled debt. Their website states the following:

“If you choose to enroll in a Freedom Debt Relief Program, Freedom charges a fee that depends on a number of things, including the state you’re in, the amount of debt you’re enrolling, and other factors. But, in general, if you enroll in a standard 36 month program, in most cases your fee works out to approximately 6-8% of your total enrolled debt per year. And the most important thing to remember is that there is absolutely NO FEE RISK to you – we guarantee that you will pay NO FEES for your debt relief services until we successfully resolve a debt for you.”

The review of program details will include:

  • Average time for settlements.
  • How some creditors can be more aggressive
  • How delinquent each debt is
  • How drafting monthly can impact the success of completing the program
  • What options we have for when creditors call our clients too much
  • What options we have for if a client gets sued

Are There Any Up-Front Fees?

No. Any debt settlement company charging up-front fees is not acting in accordance with the law. Under the Federal Trade Commission Act, no company is to practice up-front fees as of 2010.

Can I Get A Free Consultation?

Yes, they offer a free debt consultation. Calling in and speaking with a debt help specialist will give you the ability to determine the best path to success in your specific situation. While they can give you very helpful information without you divulging too many specific, they can give you the most effective help when you give them more specific information. The consultation in no risk and you won’t be locked into anything by calling.

Does Freedom Debt Relief Offer A Money-Back Guarantee?

Yes. Any money deposited into the trust account will go directly back to the client, minus the monthly fees charged. These fees will be determined once the applicant qualifies for the program and total debt is assessed.

What Types of Debt Does Freedom Debt Relief Work With?

Freedom Debt Relief only deals with unsecured debt.

Time in Business

13 years. Freedom Debt Relief has been in business since 2002. Since then they, along with the other pillars of their company have been listed as one of Inc. 500’s fastest growing companies in 2008 and 2009. Bills.com was also named the #3 company in the Hot 100 from Entrepreneur magazine. Multiple acquisitions of other companies including Home-Account and Refinance.com have helped the company build up their mortgage refinance tools, mortgage calculators and other mortgage and refinancing services. After more than a decade in service, they have proven to be a stable company. The founders of FDR are very involved in the financial and personal debt communities. The Association of Settlement Companies (TASC) has a founding member of Freedom Debt Relief on their board.

Debt Education

The debt education offering from FDR is excellent. They are a part of Freedom Financial Network which also owns Bills.com. Bills.com offers a great tool called the Debt Coach, which is an effective way of determining your best path to getting out of debt. They also offer videos, blog articles and resource pages to help individuals learn more about debt and how to get rid of it.

Freedom’s broad network allows them to serve customers education need incredibly well.

 

Mobile Friendly

Their website is not responsive on mobile and they do not offer a mobile app. Their desktop site is helpful and easy to navigate, but you won’t be able to navigate as easily on your phone.

Contact Information

They offer multiple options for communicating with them.

Phone Number:  1-(855) 242-5275

Email Address: [email protected]

Address:  1875 S Grant St., Suite 400 San Mateo, CA 94402-2676

Services Provided

Freedom Debt Relief provides debt settlement & consolidation services.

Minimum Debt Accepted

$15,000

Online Dashboard

Freedom Debt offers clients online access where you cannot only check on your debt settlement account at any time, but you can contact them through it as well. The representative we spoke with indicated that they are available 24 hours a day, 7 days a week.

Accreditations

Yes, this business is AFCC  and IAPDA accredited.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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1-(855) 403-4319

1,137 Freedom Debt Relief Reviews

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  1. User Score
    10
    June 7th, 2019 Princeton, FL
    0 people found this review helpful!
    Always answer the phone and everything they have told us so far has been true. Maybe their fees could be a little bit lower.
    Read More
  2. User Score
    10
    June 5th, 2019 St. Augustine, FL
    0 people found this review helpful!
    Personal,Qualified Contacts.Keeps me updated often.
    Read More
  3. User Score
    10
    June 5th, 2019 Metairie, LA
    0 people found this review helpful!
    I truly feel relieved that I am lost finished with resolving my debt. A lesson learned to never allow my credit to get out of control again and a blessing that Freedom Debt Relief was there to assist me in the process.
    Read More
  4. User Score
    10
    June 5th, 2019 Shepherd, MT
    0 people found this review helpful!
    I like that FDR has a client dashboard and that they started settling on my accounts in just a few months.
    Read More
  5. User Score
    10
    June 5th, 2019 Grand Rapids, MI
    0 people found this review helpful!
    I just make my payments and they do the rest, which is great piece of mind.
    Read More
  6. User Score
    8
    June 5th, 2019 Portage, IN
    0 people found this review helpful!
    I enjoy everything about freedom Debt Relief but one thing,I am not happy about the dashboard. The new updated dashboard sucks because you guys have not updated my dashboard in two months. There is no way to see the payments being made and the dashboard does not let me know when a account is payed off or closed. So I am requesting that you improve on the dashboard so people know what going on.
    Read More
  7. User Score
    5
    May 9th, 2019 Whitney, TX
    1 people found this review helpful!
    since I started ive paid in about 17,000 about 5000 has gone towards my debt you all do the math
    Read More
  8. User Score
    6
    May 2nd, 2019 Asheville, NC
    2 people found this review helpful!
    I find working with FDR has been fine, but I am disappointed that they originally told me I would have my debt settled in 3 years in the fall of 2018. It is now 6 months past that and now they say fall of 2020! I can’t afford to keep paying the high fees and payments every two weeks. It has helped some, but it is being dragged out!
    Read More
  9. User Score
    10
    April 25th, 2019 Kentfield, CA
    2 people found this review helpful!
    I always get my answers no matter how convoluted my questions are. The FDR people are completely knowledgeable and have immediate answers. They listen and actually hear what you’re saying.
    Read More
  10. User Score
    8
    April 25th, 2019 San Diego, CA
    2 people found this review helpful!
    FDR is easy to work with and they’re already settled with two of the 8 creditors I have enrolled.
    Read More
  11. User Score
    10
    April 22nd, 2019 Idaho Falls, ID
    4 people found this review helpful!
    They have been very helpful when I have had questions
    Read More
  12. User Score
    10
    April 22nd, 2019 Cardiff, CA
    2 people found this review helpful!
    less stress about finances. Knowing that my future will be easier.
    Read More
  13. User Score
    10
    April 22nd, 2019 Wimauma, FL
    1 people found this review helpful!
    I joined FDR last November and have been very satisfied with their customer service. Everyone has been very nice and knowledgeable.I have no complaints at this time.
    Read More
  14. User Score
    8
    April 22nd, 2019 Appomattox, VA
    1 people found this review helpful!
    It has been a good experience. The fact that in 4 years my debt will be paid off is great. The only down side is the fees they get with each settlement.
    Read More
  15. User Score
    8
    April 9th, 2019 Mankato, MN
    3 people found this review helpful!
    Combining credit cards and medical bills for payoff
    Read More
  16. User Score
    10
    April 9th, 2019 Deltona, FL
    2 people found this review helpful!
    Best decision ever. We had been struggling with our debt after making payments we wouldnt be able to do anything else. Freedom gave ua exactly that freedom. The take care of evwrything fo us we comply with atmre paymenta and still have something left. Now we are stress free.
    Read More
  17. User Score
    10
    April 9th, 2019 Mill Spring, NC
    1 people found this review helpful!
    They are so good Everytime I call I get reassured and helped by everyone
    Read More
  18. User Score
    10
    April 9th, 2019 Morganton, NC
    2 people found this review helpful!
    My experience with the creditors has been alot easier with the help of staff from Freedom Debt Relief negotaiting a reasonable settlement with the creditors I owed.
    Read More
  19. User Score
    10
    April 9th, 2019 North Chesterfield, VA
    2 people found this review helpful!
    I am impressed at how quickly actions are occurring. Hopefully, my credit score will increase as fast.
    Read More
  20. User Score
    10
    April 9th, 2019 Woodbridge, VA
    2 people found this review helpful!
    Very good company to work with. Very professional and answer all my questions.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,137
Our Score
9.1
User Score
9.1
Rank this Company

Ratings Breakdown

Price - % of Debt

15-25%

Accreditations

AFCC & IAPDA

Free Consultation

Yes

Min. Debt Accepted

$7,500

Money-Back Guarantee

Yes

Number of Reviews

1,137