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#1
Freedom_Debt_Relief

Freedom Debt Relief

Ideal Customer: over $15,000 in debt

Our Score
9.1
User Score
9.0

Call For Free Consultation:   1-(855) 403-4319

Our Score
9.1
User Score
9.0
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
15 Years

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
1,083

This Review is maintained by

Review Last Updated: November 10, 2018

The Good

Freedom Debt Relief Highlights
  • Only pay once you receive a debt settlement
  • The company has been In business since 2002
  • Settlement service only requires you to settle a minimum of $15k
  • The company offers a credit counseling service
Great Industry Experience and Accreditations

With senior executives sitting on the American Fair Credit Council, it should come as no surprise that the company holds major industry accreditations, including being a founding member of the AFCC as well as accreditation by IAPDA, which means the debt settlement company abides by industry best practices and ethics. Freedom Debt Relief has been helping people with debt settlement since 2002 and is one of the more experienced companies in the debt settlement industry.

As we mentioned in our the introduction, Freedom Debt Relief employs over 2,000 people. There are only about a dozen debt settlement companies that employ anywhere close to this many people. The fact that Freedom Debt Relief employs over 2,000 people speaks to their resources and effectiveness.

Excellent Services

Freedom Debt Relief ensures their services with a money-back guarantee to ease any concerns clients might have about the quality of its services. Also available is a free consultation, no upfront fees, and one debt consultant throughout the debt settlement program.

The goal of Freedom Debt Relief as stated on their website is to, “Ensure people have all the information they need to make informed choices about solving their debt problems — even if the choice they make isn’t Freedom Debt Relief.” This promise from the company should give consumers confidence as they approach Freedom Debt Relief to either to eliminate credit card debt or to improve their financial situation.

Each person who works with Freedom Debt Relief will get a customized debt management plan that fits their budget. The company’s goal is to relieve all debt in 24-48 months. This timeframe is standard in the debt settlement industry.

Potentially Low Prices

Unlike other debt settlement companies that charge fees before settling any debts, Freedom Debt Relief doesn’t charge any fees until the debt negotiation is over and they obtain a settlement offer.

Freedom Debt Relief charges 15-25% of the total debt enrolled as a fee for their services, which is reasonably priced when compared to the fees of other companies. Clients are provided with a 24/7 online debt management dashboard to help them towards the goal of resolving their debt in between 24-48 months, which is fairly average within the industry. The average debt reduction is 50% which can potentially save customers significantly. While the reduction is compelling, potential customers have to remember that they will also be paying the 15-25% debt enrolled fee. Most customers are averaging at about 30% of total savings on their debts after paying total debts and fees.

Positive Freedom Debt Relief Reviews

Overall, clients of Freedom Debt Relief seem to report satisfaction with the courteous, encouraging, and professional customer service they’ve received from the debt settlement firm and express appreciation that there is no upfront fee charged for the debt settlement service.

Get started with Freedom Debt Relief

The Bad

Limited Availability

The company isn’t able to provide a truly national debt relief solution, as it is only available in 33 states and Washington D.C. The states the company does not service include CT, GA, HI, IL, KS, ME, MS, NH, NJ, ND, OR, RI, SC, VT, WA, WV, OH, and WY. Those in debt cannot sign up for freedom debt unless they plan to settle at least $15,000 in unsecured debt.

Potentially High Prices

Hiring Freedom Debt Relief as your debt settlement solution may end up costing about 25% of the total debt that you enroll. While it could be as low as 15% (an excellent price), it is somewhat concerning that the fees could be higher. While working with Freedom Debt Relief can help customers out of debt, it also can potentially hurt consumers’ credit ratings. We recommend getting a quote from the company before you begin.

Negative Customer Reviews

Some consumers have expressed dissatisfaction with the length of time it takes to forgive the debt, but this is often an indication of a client’s inability to pay more quickly and a large amount of money owed to the original creditor.

The Bottom Line

Freedom Debt Relief has a reputation for professional conduct and high levels of customer satisfaction. The company holds all major industry accreditations and has over a decade of experience settling unsecured debts. Our only concern with Freedom Debt Relief is that consumers may be able to find a company with a debt settlement service that has lower fees. If you owe over $15,000 in debt and live within their service area, we recommend Freedom Debt Relief.

Contact Information

Website: freedomdebtrelief.com
Email: Contact Form
Address:1875 South Grant Street, Suite 400 San Mateo, CA 94402
Freedom Debt Relief Hours: Monday-Friday 5 AM – 8:30 PM PST; Saturday 9 AM – 1 PM
*You can also call and leave a message with Freedom Debt Relief at any time

How Much Does Freedom Debt Relief Cost?

Price varies depending on various features. The main features taken into account are the creditor you’re working with, the state you live in and the amount of debt you have. After all is said and done, you can expect to pay 15-25% of your total enrolled debt. Their website states the following:

“If you choose to enroll in a Freedom Debt Relief Program, Freedom charges a fee that depends on a number of things, including the state you’re in, the amount of debt you’re enrolling, and other factors. But, in general, if you enroll in a standard 36 month program, in most cases your fee works out to approximately 6-8% of your total enrolled debt per year. And the most important thing to remember is that there is absolutely NO FEE RISK to you – we guarantee that you will pay NO FEES for your debt relief services until we successfully resolve a debt for you.”

The review of program details will include:

  • Average time for settlements.
  • How some creditors can be more aggressive
  • How delinquent each debt is
  • How drafting monthly can impact the success of completing the program
  • What options we have for when creditors call our clients too much
  • What options we have for if a client gets sued

Are There Any Up-Front Fees?

No. Any debt settlement company charging up-front fees is not acting in accordance with the law. Under the Federal Trade Commission Act, no company is to practice up-front fees as of 2010.

Can I Get A Free Consultation?

Yes, they offer a free debt consultation. Calling in and speaking with a debt help specialist will give you the ability to determine the best path to success in your specific situation. While they can give you very helpful information without you divulging too many specific, they can give you the most effective help when you give them more specific information. The consultation in no risk and you won’t be locked into anything by calling.

Does Freedom Debt Relief Offer A Money-Back Guarantee?

Yes. Any money deposited into the trust account will go directly back to the client, minus the monthly fees charged. These fees will be determined once the applicant qualifies for the program and total debt is assessed.

What Types of Debt Does Freedom Debt Relief Work With?

Freedom Debt Relief only deals with unsecured debt.

Time in Business

13 years. Freedom Debt Relief has been in business since 2002. Since then they, along with the other pillars of their company have been listed as one of Inc. 500’s fastest growing companies in 2008 and 2009. Bills.com was also named the #3 company in the Hot 100 from Entrepreneur magazine. Multiple acquisitions of other companies including Home-Account and Refinance.com have helped the company build up their mortgage refinance tools, mortgage calculators and other mortgage and refinancing services. After more than a decade in service, they have proven to be a stable company. The founders of FDR are very involved in the financial and personal debt communities. The Association of Settlement Companies (TASC) has a founding member of Freedom Debt Relief on their board.

Debt Education

The debt education offering from FDR is excellent. They are a part of Freedom Financial Network which also owns Bills.com. Bills.com offers a great tool called the Debt Coach, which is an effective way of determining your best path to getting out of debt. They also offer videos, blog articles and resource pages to help individuals learn more about debt and how to get rid of it.

Freedom’s broad network allows them to serve customers education need incredibly well.

 

Mobile Friendly

Their website is not responsive on mobile and they do not offer a mobile app. Their desktop site is helpful and easy to navigate, but you won’t be able to navigate as easily on your phone.

Contact Information

They offer multiple options for communicating with them.

Phone Number:  1-(855) 242-5275

Email Address: [email protected]

Address:  1875 S Grant St., Suite 400 San Mateo, CA 94402-2676

Services Provided

Freedom Debt Relief provides debt settlement & consolidation services.

Minimum Debt Accepted

$15,000

Online Dashboard

Freedom Debt offers clients online access where you cannot only check on your debt settlement account at any time, but you can contact them through it as well. The representative we spoke with indicated that they are available 24 hours a day, 7 days a week.

Accreditations

Yes, this business is AFCC  and IAPDA accredited.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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Call our recommended rep over at Freedom Debt Relief below.

1-(855) 403-4319

1,083 Freedom Debt Relief Reviews

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    Sort By:

  1. User Score
    10
    March 5th, 2019 Palm Bay, FL
    2 people found this review helpful!
    one is cleared off waiting on further progress
    Read More
  2. User Score
    10
    March 5th, 2019 Monticello, FL
    0 people found this review helpful!
    I think they are honest, although it is taking about one to two years longer to finish paying off the debts I submitted.
    Read More
  3. User Score
    10
    March 5th, 2019 Minidoka, ID
    0 people found this review helpful!
    Great expericence knowledgable people, know the prorgram well and have answered any questions that have arrised
    Read More
  4. User Score
    8
    March 5th, 2019 Greensboro, NC
    1 people found this review helpful!
    For the most part I am happy with the service. However I was not happy with the way they handled a missed payment due to my husband losing his job. They were more interested in making sure they got their fees than they were trying to help me maintain a structured settlement. The settlement ultimately failed and the creditor ended up getting paid over $2,000 but the account is still outstanding and not settled. I was 4 payments away from paying them off. Very frustrating.
    Read More
  5. User Score
    10
    March 5th, 2019 Las Vegas, NV
    1 people found this review helpful!
    FDR has been very professional and is committed to reducing your debt. We were unsure at the beginning of this process but now we are 100% confident and satisfied with FDR.
    Read More
  6. User Score
    10
    February 28th, 2019 Jamaica, NY
    0 people found this review helpful!
    The customer service really knows things that can really help you. I think it’s something really good and I think it really works.
    Read More
  7. User Score
    10
    February 28th, 2019 Heathsville, VA
    0 people found this review helpful!
    Every time I call, whenever I have a concern, it’s taken care of. They always answer my questions.
    Read More
  8. User Score
    10
    February 28th, 2019 Caruthers, CA
    1 people found this review helpful!
    They are very good about communicating with you and staying in touch with you. They answered any questions I had and were very easy to talk to and they were helpful. They’re right there for you when you call in and have a question. I’m glad I did it. It enabled my husband to retire and us not to have to worry about how we’re going to get everything paid and I’m very happy with it.
    Read More
  9. User Score
    10
    February 28th, 2019 Oklahoma City, OK
    0 people found this review helpful!
    They are very trustworthy and they take care of their customers and to me that’s very very important. The service is fabulous and they’re just there for you. They take care and you don’t have to worry about anything. They handle it for you.
    Read More
  10. User Score
    8
    February 28th, 2019 Oak Grove, MN
    2 people found this review helpful!
    The customer service did excellent work but little things came up here or there and they didn’t tell us about it. They did a good job on getting debt relief but now we have to pay taxes on it.
    Read More
  11. User Score
    10
    February 28th, 2019 Tulsa, OK
    1 people found this review helpful!
    The service was very straight forward and convenient. They offered a legal option that kept my valuable time to a minimum and they dealt with my debtor’s creditors. They did everything they claimed to do so that made my life a lot easier.
    Read More
  12. User Score
    10
    February 28th, 2019 Brooklyn, NY
    0 people found this review helpful!
    The customer service was very precise and explained in full detail and we very helpful. They work with you with everything and answered all my questions and explained everything. They are very thorough.
    Read More
  13. User Score
    10
    February 28th, 2019 Kenly, NC
    1 people found this review helpful!
    They have bent over backwards to help us and keep things reasonable. They’ve been very efficient on settling our debt and it’s almost finished settling.
    Read More
  14. User Score
    10
    February 28th, 2019 Billings, MO
    0 people found this review helpful!
    Every question that I have, they answered it and worked prompt on everything that I needed.
    Read More
  15. User Score
    10
    February 28th, 2019 Plymouth, MA
    1 people found this review helpful!
    The customer service has done very good. They’ve kept me informed on what’s going on. I called in today and I had some trouble trying to get through to them.
    Read More
  16. User Score
    8
    February 28th, 2019 Palm Desert, CA
    1 people found this review helpful!
    They’ve done what they said they would do. It takes a little longer than I thought but it does work because they’re not paying into the debt.
    Read More
  17. User Score
    10
    February 28th, 2019 Reading, PA
    0 people found this review helpful!
    They’re great to deal with and they set up a plan. They always kept me updated. They will let you approve it and send you a note saying that they worked something out and you can approve it or disapprove it.
    Read More
  18. User Score
    10
    February 28th, 2019 Maryville, TN
    0 people found this review helpful!
    Every time that I called them and needed to know something, they give me the right answer. They take care of everything and whenever they’ve got a settlement, they let me know.
    Read More
  19. User Score
    10
    February 28th, 2019 Tallulah, LA
    0 people found this review helpful!
    Everyone has been courteous and helpful. I’ve been very satisfies with their help.
    Read More
  20. User Score
    10
    February 28th, 2019 Orlando, FL
    0 people found this review helpful!
    The customer support was always available. They always keep me updated. The program has been working very well.
    Read More
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Step 1: Introduction

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Our Score
9.1
User Score
9.0
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
15 Years

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
1,083
Our Score
9.1
User Score
9.0
Rank this Company

Ratings Breakdown

Price

% of total debt
15-25%

Accreditations

AFCC or IAPDA
AFCC & IAPDA

Free Consultation

is one included?
Yes

Time in Business

total # of years
15 Years

Min. Debt

Min. debt accepted
$7,500

Guarantee

money back guarantee?
Yes

Number of Reviews

User reviews here on BDC
1,083