This company takes their small, family-owned approach and brings those benefits to each client they service for debt settlement. While they have a higher than average minimum enrollment rate, they keep their fees lower than most at around 17 percent of the total amount of debt enrolled and settled. They never charge clients up-front fees, as the law prohibits this since 2010. In fact, since they opened their doors in 2006, they never charged up-front enrollment fees.
Taking a deeper look into their fee structure, we were surprised to find out there are no extra hidden fees at all. Many companies sell their products behind a “no-up-front-fee” approach and then tack on a monthly “maintenance” or “administrative” fee. Donaldson Williams feels clients who enroll into the program are under enough financial stress as it is and the last thing their clients need is another bill on top of what they are clearly having a hard time paying in the first place. Their fee model is 30 to 50 percent lower than the industry standard.
Consumers are offered a form to fill out on the company page in order to request a free consultation where they will honestly assess the financial hardship of the prospect. If for some reason, they are not a company able to meet the prospects needs, they will point them down the right path.
Aside from their up-front approach, another aspect making them stand above the rest is their clients’ ability to create their own personal banking accounts. They do not require clients to set up escrow accounts, which ultimately charge an additional “maintenance” fee. This method allows for the client to have complete access and total control over their accounts.
They outline how their company model will never allow them to amount to anything more than a small firm, although it does allow for the some of the absolute best customer care in the industry.
Donald Williams’ highlights include:
- No hidden fees
- 30%-50% lower than industry standard
- Services 42 states
- A+ BBB rating
- Small, family-owned and operated business
One of the biggest disadvantages to this company is they only handle credit card debt. All other types of debt, unsecured or secured, are not eligible for their program enrollment.
Another potential downfall is the minimum amount of debt accepted into the program, which is higher than many of their competitors standing at $15,000 in unsecured credit card debt.
We understand this is a small, family-owned and operated business, however having a phone number for consumers to call for a consultation would be appreciated. There is a lengthy online form to fill out with many of the fields required in order to proceed.
Cons to consider:
- Only deals with unsecured credit card debt
- High $15,000 debt enrollment
- Tough to contact a representative
- No accreditation with the AFCC or IAPDA
Email: [email protected]; [email protected]
Phone: (586) 263-4590
Monday-Friday 9:00am to 5:00pm EST
Saturday 9:00am to 1:00pm EST
42211 Garfield Road, #194 Clinton Township, Michigan 48038
How Much Does Donaldson Williams cost?
They have competitive pricing compared to other debt relief pricing. They charge 17% of the amount of money you save per settlement. They will not charge any kind of fee until you have reached at least one successful settlement. Their pricing is better than most in the industry.
Are There Any Up-Front Fees?
Donaldson Williams does not charge up-front fees when you sign up. All service fees are charged after you reach a successful settlement. One highlight about this company is that they let you use your personal bank account to accumulate funds. This saves on signup and monthly fees that are typically associated with using a trust account or other third-party banking service.
Can I Get A Free Consultation?
Visit the company website to submit a request for a free financial consultation. Or if you prefer, you can call directly to have a consultation with a company representative. You will be transferred directly to a live operator when calling in, which means that you may be asked to leave a voicemail with your contact information.
Does Donaldson Williams Offer A Money-Back Guarantee?
There is no penalty for canceling service early. Since they allow you to use your personal bank account to accumulate funds, you don’t have to worry about getting your money back. Keep in mind that you will be held responsible for paying any service fees the company earned if any debts are settled before you leave the program.
What Types of Debt Does Donaldson Williams Work With?
They specialize in unsecured credit card debt, but will take on other forms of unsecured debt. They will take on student loan debt as long as it is not government-sponsored debt.
About Donaldson Williams
Donaldson Williams is a family-owned business with a staff that has several years of experience in assisting individuals in resolving their debt concerns. The company strives to focus on providing reliable customer service, with financial freedom of its clients being the number one goal.
Time in Business
9 years. Donaldson Williams was established on July 1, 2006.
This company is accredited by the BBB and is given an “A+” rating. This company has received no complaints over the last 3 years. This is a good indicator that they are a trustworthy and reliable company that will manage your debt responsibly.
The website features a Debt Settlement FAQ page which contains useful information for people considering hiring a debt settlement company for the first time. There is also a blog that provides useful information for people in all walks of life. The blog is especially helpful because each post contains information on subjects such as student loans and credit card debt. They also offer plenty of more personal training and education while you’re working with them.
They do offer a mobile friendly website that allows consumers to connect with them more effectively on a mobile device. This is an excellent offering for a company in this industry considering many companies do not offer mobile friendly tools or a website.
Debt settlement is the main service provided. They help you establish a financial plan that allows you to make one monthly payment towards all your debts. This payment is accumulated in a designated account until you have reached an amount anticipated by collectors or until the company is able to negotiate a better settlement. Your approval will be requested before funds are withdrawn and sent to creditors. This process is repeated until all enrolled debts are paid off. One thing that separates Donaldson Williams from the majority of its competitors is that the program allows you to accumulate funds in your personal bank account rather than depositing it in an account specified by the company. This is because they feel that customers are more comfortable when they are able to control their own money. This also ensures that your money is safe and secure because you are able to monitor the accumulated balance alongside your personal funds.
Minimum Debt Accepted
This company prefers to take clients that have at least $15,000 in unsecured debt. Eligibility is assessed not only on the amount of debt, but also factors such as income and availability of funds which influence your ability to complete the program. They are happy to guide you towards other debt relief options even if you do not qualify.
You always have access to your own trust bank account where all transactions can be viewed.
No, they do not currently have AFCC or IAPDA accreditations.
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