Trinity Debt Management is a non-profit organization that provides credit counseling services, housing loans, student loans, and debt management programs. The company’s main focus is to help individuals get out of debt through credit counseling and debt management. While Trinity Debt Management is rich with free ebooks and resources for people in debt, there is no information on the company’s website as to how low your interest rates will drop, upfront costs, or monthly fees.
- Low upfront fee (max of $49)
- Free consultation to see if consolidation is right for you
- Credit counseling included when you sign up
- Work with a certified credit counselor
- FCAA Accredited
- ISO certified
Even though Trinity Debt Management (TDM) doesn’t display pricing online, a company representative told us that there is un upfront fee of $49. This is a low upfront fee; the average upfront fee for a debt consolidation company is around $60.
Before even signing up for TDM, you’ll be able to speak with a certified counselor and get a free consultation on your debt situation. This is completely free and comes before the upfront fees. The company focuses on educating their clients in money management and helping them take control of their spending. Although, TDM is a Christian debt consolidation group, but you do not have to follow their beliefs to use the program.
- Does not display what your interest rates could be
- No money back guarantee
- May not be available in all states
- Missing major industry accreditations (NFCC, BBB)
One of the major drawbacks with Trinity Debt Management is the lack of transparency surrounding pricing. As with many other debt consolidation companies, TDM does not advertise its monthly or setup costs on its website. Additionally, we are uncertain about which states TDM is licensed to operate in. This makes it difficult for potential customers to know for sure whether or not the company can help them before they get into it.
Although the company may be accredited with the FCAA, we weren’t able to find an accreditation with the NFCC. TDM is also not accredited with the BBB. In fact, the company doesn’t even have a file with the organization. This is surprising considering the fact that the company has been in business for over 20 years.
In accordance with state regulation, this company does not charge consumers more than $49 for enrollment costs. In addition, monthly service fees will be assessed in accordance with each state they are licensed to practice in and never charge more than $69.
Varies by state. Ask the personal financial coach about the fees that are specific to your state during your consultation. No more than $49.
Money Back Guarantee / Cancellation Policy
There is no contract required to enroll and you pay fees for the months that you are enrolled. You can leave the program at any time. It is important to know though that if you leave a credit counseling program, your interest rates, payments, etc. may revert to their former rates.
Trinity Debt Management offers free consultations under what they call “Free Debt Analysis” by calling 800-758-3844. They also request that an initial application with general information is filled out for a counselor to follow up with consumers within one business day. Name, residence, phone, and each creditor will be on the initial application.
Time In Business
They are registered as a charity. And they don’t have a rating as a business.
They offer a decent amount of educational materials and resources.
Unsecured vs. Secured Loans
They assist with unsecured debts, such as: credit cards, department store cards, gas cards, medical bills, etc. If you are not sure whether to include a creditor, gather the information (amount due, monthly payment and interest rate) and when talking to a personal financial coach for a consultation, you can receive the definitive answer.
Yes, they offer a mobile friendly experience on your phone and tablet.
11229 Reading Road
Cincinnati, OH 45241
Monday-Wednesday 9:00 am – 7:00pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 5:00 pm
All times are shown in as Eastern time zone
Types of Services Available
While Trinity Debt Management lists several services available on their website as being available to help with consumer debt, after talking to the personal financial coach, we were told that the bulk of their business and emphasis is on credit counseling, rather than credit consolidation or debt settlement.
Minimum Debt Accepted
Trinity Debt Management is a Christian debt management company which can help families lower their debt by enrolling them in a debt management, settlement, credit counseling or debt consolidation program. While Trinity Debt Management offers each of these services to their clients and can use a variety of tools to help their clients become debt free, they strongly advocate using credit counseling to reduce the payments and prevent customer’s credit scores from being too highly affected.
Trinity Debt Management does not offer an online dashboard to their customers. Their customers can monitor the status of their debt through monthly bills they receive from their creditors.
TDM’s employees are not CPFC certified, but they are all certified credit counselor through the Association of Credit Counseling Professionals.
Trinity Debt Management is ISO 9001 certified.
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