Trinity Debt Management is a non-profit organization that provides credit counseling services, housing loans, student loans, and debt management programs. The company’s main focus is to help individuals get out of debt through credit counseling and debt management. While Trinity Debt Management is rich with free ebooks and resources for people in debt, there is no information on the company’s website as to how low your interest rates will drop, upfront costs, or monthly fees.
- Free consultation with certified counselor
- Credit counseling included when you sign up
- ISO and FCAA Accredited
Before even signing up for Trinity, you’ll be able to speak with a certified counselor and get a free consultation on your debt situation. This is completely free and comes before any up-front fees. During the consultation the counselor will get the specifics of your situation, and help find the best plan, if any, to fit your circumstances. This can give potential customers a feel for the company and if they want to work with them before signing up for anything.
The company focuses on educating their clients in money management and helping them take control of their spending. Although, Trinity is a Christian debt consolidation group, you do not have to follow their beliefs to use the program.
- No average interest rates
- No money back guarantee
- Missing major industry accreditations
Lack of Transparency
One of the major drawbacks with Trinity is the lack of transparency surrounding pricing. We would like to see Trinity be more forthcoming with their up-front and monthly fees. We would also like to see them give an average interest rate of what customers should expect. Without this information, it makes it more difficult for customers to find a company that best fits their needs without having a consultation with each company. It also makes it difficult for our team to rank the company without the pertinent information. Additionally, we are uncertain about which states Trinity is licensed to operate in. This makes it difficult for potential customers to know for sure whether or not the company can help them.
Lacking some Accreditations
Although the company may be accredited with the FCAA and ISO, we weren’t able to find an accreditation with the NFCC. In fact, the company doesn’t even have a file with the organization. This is surprising considering the fact that the company has been in business for over 23 years. Accreditations show a commitment to best industry practices and guarantees a certain level of quality in the company’s services.
Prices are undisclosed at this time.
Prices are undisclosed at this time.
Money Back Guarantee / Cancellation Policy
There is no contract required to enroll and you pay fees for the months that you are enrolled. You can leave the program at any time. It is important to know though that if you leave a credit counseling program, your interest rates, payments, etc. may revert to their former rates.
Trinity Debt Management offers free consultations under what they call “Free Debt Analysis” by calling 800-758-3844. They also request that an initial application with general information is filled out for a counselor to follow up with consumers within one business day. Name, residence, phone, and each creditor will be on the initial application.
Time In Business
They offer a decent amount of educational materials and resources.
Unsecured vs. Secured Loans
They assist with unsecured debts, such as: credit cards, department store cards, gas cards, medical bills, etc. If you are not sure whether to include a creditor, gather the information (amount due, monthly payment and interest rate) and when talking to a personal financial coach for a consultation, you can receive the definitive answer.
Yes, they offer a mobile friendly experience on your phone and tablet.
11229 Reading Road
Cincinnati, OH 45241
Monday-Wednesday 9:00 am – 7:00pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 5:00 pm
All times are shown in as Eastern time zone
Types of Services Available
While Trinity Debt Management lists several services available on their website as being available to help with consumer debt, after talking to the personal financial coach, we were told that the bulk of their business and emphasis is on credit counseling, rather than credit consolidation or debt settlement.
Minimum Debt Accepted
Trinity Debt Management is a Christian debt management company which can help families lower their debt by enrolling them in a debt management, settlement, credit counseling or debt consolidation program. While Trinity Debt Management offers each of these services to their clients and can use a variety of tools to help their clients become debt free, they strongly advocate using credit counseling to reduce the payments and prevent customer’s credit scores from being too highly affected.
Trinity Debt Management does not offer an online dashboard to their customers. Their customers can monitor the status of their debt through monthly bills they receive from their creditors.
TDM’s employees are not CPFC certified, but they are all certified credit counselor through the Association of Credit Counseling Professionals.
Trinity Debt Management is ISO 9001 certified.
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