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#14
Family Credit Management Reviews

Family Credit Management

With over 21 years of industry experience, Family Credit Management offers a free consultation, and features low monthly fees for its services.

Our Score
4.2
User Score
10.0

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Our Score
4.2
User Score
10.0
Rank this Company

Ratings Breakdown

Price

monthly price
Undisclosed

Up-Front Fees

setup & activation fees
Undisclosed

Free Consultation

is one included?
Yes

Time in Business

total # of years
21 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
2

This Review is maintained by Chase Sagum

Review Last Updated: January 2, 2017

Family Credit Management has been in debt consolidation for over 20 years, making them one of the oldest and most-trusted names in the industry. The company has made a reputation based on highly-qualified and certified credit counselors coupled with some of the lowest prices and best rates in the industry. Along with Family Credit’s certified counselors, they are also highly accredited with accreditations in ISO, and CPFC.

Rank Chart
Monthly Price
Accreditations
Review

#1

Up to $69
FCAA & ISO

#2

$10-$40
AFCC & IAPDA

#3

$10 - $49
ISO

#14
Family Credit Management Reviews

Undisclosed
ISO

The Good

  • Free consultation with a certified debt counselor
  • Positive Reviews

Free Consultation

Family Credit offers free ten minute consultations and a money back guarantee to help ease any concerns and answer questions of prospective clientele. It is also worth noting that they company has a nationwide presence, licensed to help customers in all 50 states.

Positive Reviews

Customer reviews seem to emphasize how courteous and helpful the staff is, both during the free consultation and while working to pay off their debts. Others have expressed appreciation for the fact that working with Family Credit Management has helped them pay off their debts without damaging their credit scores. We like this company’s approach when it comes to understanding the economic hardship of consumers inquiring about their services. They allow clients to choose a due date suiting their personal schedule and even allow some to cut the monthly payment into two monthly installments to help ensure program success.

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The Bad

  • No AICCCA Accreditation
  • No NFCC Accreditation

Lack of Accreditation

Our review team had to look hard to find something worth complaining about with Family Credit Management. The only drawback is that although the company has some accreditations, it is not certified by the AICCCA or NFCC. These certifications usually serve to help show that a company knows what it’s doing and follows industry best practices.

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The Bottom Line

We are impressed by Family Credit Management. Although they may not carry all possible accreditations, its track record, solid reputation, and consumer-friendly practices are major points in their favor. Ultimately, the reported results of past clients seem to speak for themselves and we recommend Family Credit Management to any reader struggling with debt and looking for a faster way out.

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About Family Credit Management

As an established non-profit organization, Family Credit Management provides its customers with a credit counselor to discuss debt management, credit counseling, and housing counseling. Family Credit Management is known for being a true debt consolidation organization that combines consumer’s debt into one monthly payment and assists in lowering the overall interest rate. Family Credit Management was able to help one consumer reduce their interest rate as low as 1.9 percent. Family Credit Management also provides a few free resources like a digital personal finance made easy book, “100 Small Ways to Save BIG” booklet, several financial calculators, and a personal spending plan.

Price

Prices are undisclosed at this time.

Up-Front Fees

Prices are undisclosed at this time.

Free Consultation

Yes, they offer free consultations.

Time In Business

Family Credit Management Services opened its doors in Chicago in 1996 and has been serving its customers during the past 21 years.

Debt Education

They have a robust blog with numerous articles that are practical and can help anyone (not only their clients) get a handle on their family budget and spending habits.  These are posted on Twitter and Facebook for their friends and followers.  Additionally, there are several short, yet informative videos featured on a YouTube channel managed by Family Credit Management.

Unsecured vs. Secured Loans

As with most debt assistance programs, they work with unsecured debts.  These include credit cards, store credit accounts, medical bills, etc.  Mortgages, car loans and student loans are not eligible for the debt management Program.

Mobile Friendly

Yes. The website for Family Credit Management is optimized for mobile use and is easily navigated on a mobile device.

Cancellation Policy

Family Credit Management does not require that you sign a contract.  If you are unhappy with their services, you simply cancel their program and stop paying the monthly fees.

Contact Information

E-Mail:

You can contact them via their contact page.

Address:

Family Credit Management
Corporate Headquarters
111 N. Wabash
Suite 1408
Chicago, IL 60602

Business Hours:

Monday – 8:30am – 9:00pm

Tuesday – Thursday – 8:30am-7:00pm

Friday – 8:30am-5:00pm

All times listed are done so as Central time zone

Types of Services Available

Family Credit Management offers credit counseling services, debt management and more.  They help you to enroll in their Debt Management Plan and work to lower your interest rate and monthly payments to your creditors.  For a monthly fee, plus your plan payment, they disburse these funds to your creditors.  Rather than a debt settlement plan, your credit rating doesn’t take a plunge.  These programs also show your creditors (past, present and future) that you are working to pay off what you legally owe and are serious about taking responsibility for your debt.

Minimum Debt Accepted

No minimum required.

Online Dashboard

Customers are given access to a personalized account manager through the Family Credit Management website. Account holders are able to view past statements and have the ability to make payments through the online dashboard.

CPFC Certified

Family Credit Management debt counselors are CPFC certified.

ISO Certified

Family Credit Management is ISO 9001 certified. They follow the highest standards of service in the credit counseling services industry.

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2 Family Credit Management Reviews

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2
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  1. User Score
    10
    December 18th, 2014 Tulsa, OK
    12 people found this review helpful!
    I live in Oklahoma and I had truly gotten myself in debt trouble I had to find help . This has not been easy on me as some of my debt had huge interest rates attached I have learned to live on nearly half of what I make a month no easy feat but I am almost a year into it and I can see the debt lowering from the creditors statements. The monthly charge from them is acceptable they are saving my credit which has gone up almost 6 points the last three months. They are very courteous and helpful and are there after hours. I highly recommend this company.
    Read More
  2. User Score
    10
    October 15th, 2014 Bellmawr, NJ
    8 people found this review helpful!
    I love family credit very professional
    Read More

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

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Real Reviews (yes they’re real)

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Our Score
4.2
User Score
10.0
Rank this Company

Ratings Breakdown

Price

monthly price
Undisclosed

Up-Front Fees

setup & activation fees
Undisclosed

Free Consultation

is one included?
Yes

Time in Business

total # of years
21 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
2
Our Score
9.3
User Score
9.5
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Time in Business

total # of years
24 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
501