Delray Credit Counseling is a non-profit educational service dedicated to providing the tools and resources consumers require for building and maintaining credit. For 15 years Delray CC has been helping consumers discover the path to financial freedom.
- Free consultation
- Certified Personal Finance Counselors (CPFC)
- ISO Certified
For those who prefer to discuss their financial situation with a certified credit counselor, Delray CC offers a toll-free number to take advantage of a free consultation. During a one-on-one session with a Certified Personal Finance Counselor (CPFC) consumers may opt to take advantage of a debt management program to help consolidate their monthly payments into one affordable monthly installment.
Several variables come into play when getting down to service fees and monthly charges such as amount owed, or which bank consumers are affiliated with. Clients can expect to pay one to five percent of the debt and a monthly payment of $39. Again, fees will vary based on circumstances and state. An interest rate reduction on credit accounts will also be seen, allowing clients to pay back 100 percent of their unsecured debt more quickly. Interest rate ranges may be seen as low as six to nine percent, with up to 30 percent in overall rate reduction.
Great Educational Resources
Delray CC’s website is abundant with educational resources and tools to help consumers under any sort of financial stress discover a resolution to their dilemma. The navigation menu is piled high with information including bankruptcy, personal loans, credit card debt, and much more. Each menu option includes several subcategories for anyone seeking information to become financially literate. In addition, each page is filled with detailed information concerning the topic of choice, updated with new and fresh content each week to keep consumers up to par on the industry.
- Negative reviews
- State availability
- Lack of transparency
Large Number of Complaints
Delray Credit Counseling has a couple of drawbacks to keep in mind. First, the company has a large number of complaints. Although they have resolved the majority of these concerns, the last thing debt burdened consumers need is another struggle with a credit counseling company.
One thing we wish was obvious on the company’s website is its state availability. After we spent some time reviewing the company, we could not find which states Delray Credit Counseling offers it services to. We like to see it when companies are up front with this information.
With all the information, resources, and tools the company offers; we would like to see a little more transparency as to what it is they actually offer. It can take too much time to dig through their ocean of information to find answers to specific questions.
The price of the service varies depending on the amount owed, what bank you’re working with, etc. 1 – 5 percent of monthly payment and a $39 monthly fee are a couple of payment amounts you could expect to see with Delray credit counseling. Visit request a free, no pressure consultation on their site for more specific pricing information.
There are no up-front fees. This was pulled from the website: “We are a non-profit agency. We charge no interest fees or late or over limit fees. A small administrative fee may be charged to cover handling costs.”
Delray offers free credit consultations over the phone. If you want to have Delray contact you, fill in the form on their website with your name, phone number, time of day to call, and amount of debt owed.
Time in Business
The company was founded in 2002
Delray offers an array of training tools and educational articles to help consumers. Obtaining your credit score, managing debt, managing student debt, adjusting your budget, and assistance with taxes are some of the categories that their articles cover.
Delray used to distribute a monthly newsletter called Dollars and $ense. The newsletter was published from 2003 to 2007, but you can still find downloadable PDFs of each issue on their website.
Unsecured vs. Secured Loans
Delray Credit Counseling only offers assistance with unsecured debt.
No. Their website looks the same on the phone as the computer.
Delray Credit Counseling will charge $50 upon cancellation, and may or may not refund the customer’s investment, depending on the terms of the initial contract.
5300 W. Atlantic Ave.
Delray Beach FL. 33484
Delray Credit Counseling doesn’t loan money themselves. Instead, they provide debt consultation and management, as they describe below:
“Delray Credit Counseling does not loan money. We service accounts enrolled in debt consolidations programs offered by most banks and finance companies in the USA that reduce or eliminate interest rates and stop late or over limit fees.”
Minimum Debt Accepted
Once a customer enrolls in a debt management plan, an online account will be created for them.
DCC employees are CPFC(fincert.org) certified.
Delray Credit Counseling is ISO 9001 certified.
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