Best Debt Companys

162 Companies 3,526 Real Customer Reviews

clarifi logo
Current

What Others Are
Researching Right Now:

#17
clarifi logo

Clarifi

Clarifi has great industry experience and low fees but is only available in a few states. Additionally, the average interest rates are unknown.

Our Score
3.7
User Score
--

Visit Site

Our Score
3.7
User Score
--
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $50

Up-Front Fees

setup & activation fees
Undisclosed

Free Consultation

is one included?
Yes

Time in Business

total # of years
51 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
No

Number of Reviews

User reviews here on BDC
0

This Review is maintained by Chase Sagum

Review Last Updated: January 3, 2017

Clarifi was founded in 1966, making it one of the oldest companies on our list. It focuses on providing information, counseling, and reliable advice to help meet the financial goals and challenges. Clarifi stands out from other companies because its debt counseling program seems to go above and beyond what other companies offer. However, there are still questions surrounding the interest rates on those programs, the up-front fees, as well as if a refund or money back guarantee is provided.

Rank Chart
Monthly Price
Accreditations
Review

#1

Up to $69
FCAA & ISO

#2

$10-$40
AFCC & IAPDA

#3

$10 - $49
ISO

#17
clarifi logo

Up to $50
NFCC

The Good

  • 51 years in business
  • Free consultation with certified credit counselors
  • NFCC accredited

Above and Beyond Services

Clarifi offers reasonable fees for its services, and certainly brings more experience to the table than most companies in the industry. What stands out to us, however, is how comprehensive its debt management programs are. The programs provide advice, counseling, and assistance in everything from financial education to housing, and food programs. This is above and beyond what is expected, even offering courses for single mothers.

Free Consultation

Clarifi also offers a free consultation to determine if the potential client could benefit from its services. A certified counselor will help assess each financial situation and help clients prepare a budget plan that will work for their unique financial needs. In addition, a counselor will assist in creating an action plan to help clients prepare for the future. The counselor will determine which of the programs, if any, would be most beneficial.

Non-profit Organization

A debt management program can be created regardless of how much or how little debt has been accumulated. The plan is aimed to get monthly payments on credit cards and other types of unsecured debt lowered, reduce or eliminate late and over limit fees, and lower interest rates. As a non-profit community resource they never turn away clients because of an inability to pay.

Accreditations

Along with the impressive debt management programs, is also accredited with the NFCC, both an indication of its commitment to sound business practices and resolving customer concerns. They also provide certified counselors to assist throughout the process. We were also pleased to find that even though it has a lengthy time in business, Clarifi never seems to have run afoul of the law or been named in any lawsuits.

View Top Rated Companies

The Bad

  • Limited availability
  • Unknown interest rates
  • Unknown refund policy

Limited Offering

One of the most glaring problems with Clarifi is services are limited to consumers in DE, NJ, and PA. Not all consumers are eligible in those states as they only serve specific counties within the geographical region. This greatly limits the potential clients who could benefit from Clarifi’s services.

Transparency Issues

Another drawback with Clarifi is the number of things that are simply unknown about the service. The average interest rates on its debt management plan, the up-front fees, and the refund policy would be helpful to know for those seeking to compare total costs between companies. This lack transparency can make it difficult for potential customers to decide to work with Clarifi.

No Refund Policy

Additionally, it is unclear what refund policy is offered, if any. We like to see it when companies offer some type of money back guarantee so that if a consumer feels dissatisfied with the service, he or she can look elsewhere without a huge loss.

Want to see the top rated Debt Consolidation Companies? Click Here

The Bottom Line

Clarifi has helped thousands of individuals and families since 1966 and if there is difficulty getting or staying out of debt long term, Clarifi might be a good option. Assuming consumers live in the serviced areas, a broad-spectrum of group classes and other community events are available to help get anyone where they need to be, and we recommend taking full advantage of these workshops. It seems to provide a good service with competent and comprehensive debt counseling. However, with the lack of transparency we cannot recommend working with Clarifi at this time.

View Top Rated Companies


About Clarifi

With 50 years of experience, Clarifi is a well established non-profit organization that is focused on promoting financial literacy. They offer professional certified counselors to counsel customers about credit reports, debt management, housing, college planning, student loans, and bankruptcy. With Clarifi’s debt management program, they provide authentic debt consolidation by helping customers negotiate lower interest rates across all of their unsecured debt while allowing customers to consolidate all of their debt into one affordable monthly payment. Clarifi also provides several educational resources like workshops, bankruptcy education, and DIY money boot camps.

Price

Clarifi is a nonprofit organization, and for years has been able to offer most of their services at no cost through using grants, state and federal funding. Recently, they have had to change their fees due to the competition of this funding to other companies. Clarifi will never turn away clients because of an inability to pay. If your income falls below certain guidelines, your counselor has the ability to waive or reduce service fees. There are certain guidelines for waiving fees. This link will take you to 2014 federal poverty guidelines to see if you may be eligible for waived fees.

Many of their educational programs are offered at no cost to you. Some housing counseling is provided at no additional cost. Reverse mortgage counseling has a fee of $100.   For individuals who enter into their debt management plan, $10 per creditor up to $50 monthly maintenance fee. Credit report counseling, has a fee of $65 for an individual and $75 for a couple. Pre-filing bankruptcy counseling clients are charged a fee of $50. Personal financial management after bankruptcy is also a fee of $50. Student loan counseling has a fee of $125, and if interested in starting college planning it is $195.

Mobile Friendly

No. You can access Clarifi.org on your mobile device, but there is not a mobile- specific website or app at this time. Clarifi can be found on popular social media such as Twitter, Facebook and Youtube. For debt management clients, there is a text-based savings program. Great way to use your phone and save money.

Loan Types

Unsecured. Clarifi will help clients consolidate loans for unsecured loans only.

Free Consultation

Yes a free consultation is provided.

Cancellation Policy/Money-Back Guarantee

A money-back guarantee or refund is not published on their website at this time.

Time in Business

Clarifi was founded in 1966, and was previously named Consumer Credit Counseling Service of Delaware Valley (CCCS). In January 2012 the name changed to Clarifi.

Up-Front Fees

There are fees attached to most of the services provided by Clarifi. This link will take you to the updated service fees.

Customer Support Quality

Customer service can be reached by phone or email. You can also request information through their website with the request information feature. Customer service representatives are happy to assist you in your questions, and to help get you an appointment scheduled.

Contact Information

Address:

1608 Walnut Street, 10th Floor

Philadelphia, PA 19103

Email:

[email protected]

Phone:

800-989-2227 or 215-563-5665

Hours:

Monday-Thursday 8:00 am-6:00 pm EST (hours for phone appointments)

Friday 8:00 am-3:00 (possibly 4:00) pm EST

Services Available

Clarifi offers a number of services including financial counseling with a certified credit and housing counselor, offer workshops to help educate both adults and youth in building a strong financial foundation, helping clients seek help with other resources they know of, and helping clients to enroll in debt management plans. Clarifi has a lot to offer and is ready to help those that are seeking lifelong financial literacy.

Debt Education

Clarifi offers a range of proactive financial education programs that provide relevant and timely information to best address the individual needs of our clients and their communities.   Clarifi delivers education in a variety of ways trying to meet the varying needs of their clients. You can attend a public workshop, or at the request of a business they will do in-office workshops. These financial smarts workshops are to help teach clients the ‘smarts’ needed to make informed decisions regarding personal finance. Topics include having good credit, saving and spending, guarding yourself against ID theft, mobile banking, understanding your credit report, reducing debt and more. There are also topics that hit on specific groups such as youth financial education, senior financial education, workshops for women, and bankruptcy education. One can find what workshops are being offered by looking at the education calendar on clarify.org.

Minimum Debt Accepted

There is not a minimum debt required.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

Request Reconsideration

No Clarifi Reviews

1. Select Your Rating:

0=WORST 10=BEST

2. Subject For This Review*(Select all that apply)

3. Review Validation*

or

There are currently no reviews .

Poll

  • When looking for a debt settlement company, which of these two aspects is most important to you?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

Recent News:

Want us to review a company?

If there is a debt company that you don't see on our site, and would like us to review, please contact us.

Real Reviews (yes they’re real)

With so many debt relief companies out there, and a lack of sites willing to bring you the HONEST breakdowns of each company, what source can you turn to for the real information you can trust?

We are dedicated to bringing the truth out, and rank debt relief companies as they should be. Through our investigation, and experience with each company, we rank each company, and bring you our honest, unbiased opinion. We also include authentic user reviews by past customers of each company that are moderated and verified.

Like many sites, we are compensated through affiliate relationships with each company we review, however all of our rankings are based on our 11-Point Ranking Criteria.

All reviews are subject to moderation and approval. Any reviews that may resemble false information, or competitors of another company will need to be verified by our staff before being approved and published. We reserve the right to approve or deny any reviews left on this site.
Our Score
3.7
User Score
--
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $50

Up-Front Fees

setup & activation fees
Undisclosed

Free Consultation

is one included?
Yes

Time in Business

total # of years
51 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
No

Number of Reviews

User reviews here on BDC
0
Our Score
9.3
User Score
9.5
Rank this Company

Ratings Breakdown

Price

monthly price range
Up to $69

Up-Front Fees

setup & activation fees
Up to $49

Free Consultation

is one included?
Yes

Time in Business

total # of years
24 years

Credit Counseling

do they offer credit counseling services?
Yes

Certified Credit Counselors

are there certified counselors on staff?
Yes

ISO Certified

is this business ISO certified?
Yes

Number of Reviews

User reviews here on BDC
501