Best Debt Companys

163 Companies 5,416 Real Customer Reviews

Living In Fear of the Debt Collector? Know Your Rights

Posted By:  |  May 1, 2014  |  0 Comment(s)

hands tied

If you have received nasty phone calls at home or at work, you may be worried about whether or not your rights are being violated. While it is the job of collection agencies to attempt to recoup the debt that they’ve bought from your creditors, there are certain protections in place to ensure that your personal rights aren’t being violated. In fact, the Federal Trade Commission (FTC) has clear guidelines laid out at to describe what types of debt are covered and exactly how they enforce the Fair Debt Collection Practices Act (FDCPA).

Can You Be Contacted Any Time of Day?

According to the FTC policy, collectors don’t have the right to call you at inconvenient times or places. Generally, they are restricted to phoning only between the hours of 8 AM and 9 PM. If you’ve received a call while at your place of work, this too is prohibited under certain circumstances. You simply need to apply either in writing or with an oral verification that you no longer wish them to call you at work and then they are forced to desist. The best way to stop contact is to send a letter (and keep a copy for your own files) via certified mail and pay for a “return receipt” so you’ll have documented proof that the agency has received your request for the cessation of contact.

Can an Attorney Help to Alleviate Your Fears?

If you have legal representation of your debt, the collector is obligated to contact them instead of you. If you don’t have a lawyer, other people may be contacted, but only in order to verify: your address, your home phone number, and your place of employment. However, collection agencies are restricted from contacting these third parties more than once, so if your friends or family (or your employer) are contacted a number of times, you have a case to make a complaint against the agency. In this case, it’s advised to hire an attorney. A claim of harassment is possible, but only if the agent uses threats of violence or harm, threats of seizing assets, threats of wage garnishment, or threats of legal action against you, or if they publish your name, use obscene language, or continually make calls in order to annoy you. For a better understanding of these limitations, talk to a specialist in debt management.

When Does a Collector Have the Right to Contact You?

Each collection agency must provide you with a “validation notice” describing the amount owing within five days after they make initial contact. The information must have the name of the creditor from whom the debt is ascribed. If you return a letter stating that you don’t owe any or all of the money for whatever reason, or that you wish to receive a verification of the debt, then they must discontinue contact. Be aware that you need to send this letter within 30 days of getting a validation notice. Once you’ve received verification, such as a bill for the amount owing, the agency is then permitted to resume its communication with you.

There’s no need to live in fear of the phone ringing or the long walk to the mailbox. You may even wish to talk to the collector in order to gain insight into your case. Once you’ve built up your knowledge base, you will understand what rights you have and what rights the collectors have. Then you’ll be able to move onto the next step, which is repairing your credit and dealing with your debt problems.


  • How important is it to you for a debt consolidation company to offer financial education resources?
  • Takes your existing debt and try to settle with your creditors for a lower amount. If you pay off the settled amount, your debt will be considered paid in full.
  • Negotiates with your creditors on your behalf.
  • Fee based on a percentage of your total starting debt or a percentage of the debt they save you.
  • Most settlement companies have you create a separate "escrow" account where you will make monthly contributions over a certain amount of time to contribute to your settlement. Once there is a substantial amount of funds to show your creditors, the settlement company will try to negotiate a lower amount of debt.
  • Combines all your debts and creditors into one monthly payment.
  • Allows you to pay one monthly payment to the consolidation company, instead of multiple payments to different creditors.
  • You no longer owe your original creditors; instead you pay one monthly payment to your consolidation company.
  • Consolidation companies can help negotiate lower interest rates on your debts and help lower your total debt payment in the long run. A lower interest rate will lower the amount you owe in the end.
  • Allows you to consolidate all your different debts into one personal loan that can be paid off over time.
  • Can offer borrowers a lower interest rate with a longer payback term (compared to high-interest credit cards or medical bills). This will lower the amount of money required to pay off the loan over time.
  • Personal loan debt consolidation can be an effective way to raise your credit score quickly (within 3-6 months).
  • Borrowers can receive funds from their loan within only a few days.

Recently Reviewed:

Trending Blog Post:

Want us to review a company?

If there is a debt company that you don't see on our site, and would like us to review, please contact us.

Real Reviews (yes they’re real)

With so many debt relief companies out there, and a lack of sites willing to bring you the HONEST breakdowns of each company, what source can you turn to for the real information you can trust?

We are dedicated to bringing the truth out, and rank debt relief companies as they should be. Through our investigation, and experience with each company, we rank each company, and bring you our honest, unbiased opinion. We also include authentic user reviews by past customers of each company that are moderated and verified.

Like many sites, we are compensated through affiliate relationships with each company we review, however all of our rankings are based on our 11-Point Ranking Criteria.

All reviews are subject to moderation and approval. Any reviews that may resemble false information, or competitors of another company will need to be verified by our staff before being approved and published. We reserve the right to approve or deny any reviews left on this site.